NEOTECH
HP Pro X2 612 G2 Tablet with 4GB RAM and 128GB SSD
HP Pro X2 612 G2 Tablet with 4GB RAM and 128GB SSD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the HP Pro X2 612 G2 with Intel 4410Y, 4GB RAM, and 128GB SSD. Enhance your retail operations with this durable and versatile solution.
Overview
The HP Pro X2 612 G2 is a robust and versatile tablet designed for retail environments. Equipped with a powerful Intel Pentium 4410Y processor, 4GB of RAM, and a 128GB SSD, it ensures smooth and efficient performance. The 12-inch diagonal screen provides ample viewing space for all your tasks, and the Windows 10 operating system offers a familiar and user-friendly interface.
Product Description
The HP Pro X2 612 G2 combines innovative design with powerful technology, making it the perfect solution for retail businesses. Its 12-inch multi-touch screen with Corning Gorilla Glass ensures durability, while the HP Retail Case 12 provides additional protection and functionality. This tablet is designed to handle the demands of a busy retail environment, offering reliable performance and seamless integration with your existing systems.
Key Features
- Operating System: Windows 10 Pro 64-bit
- Processor: Intel Pentium 4410Y with Intel Graphics 615 (1.5 GHz, 2 MB cache, 2 cores)
- Memory: 4 GB LPDDR3 SDRAM (onboard)
- Storage: 128 GB M.2 2280 SATA SSD
- Display: 12-inch diagonal capacitive multi-touch, eDP WUXGA+ BrightView, Ultraslim, 340 nits (1920x1280) 3:2 aspect ratio
- Graphics: Intel HD Graphics (shared video memory)
- Audio: 2 stereo speakers; dual microphone array; 1 headphone/microphone combo
- NFC: Integrated NFC NXP NPC100 I2C NCI module
- Wi-Fi: Intel Dual Band 802.11a/b/g/n/ac (2x2)
- Expansion Slots: 1 microSD (Expandable up to 2 TB)
- Ports: 1x 3.5 mm headphone jack; 1x USB 3.0a Port; 1x USB 3.0 Type-C connector; Single micro SIM (Nano-SIM) model
- Camera: 8 MP rear-facing camera; 5 MP front-facing
- Battery: 4-cell Long Life Polymer 41.58Whr (2700mAhr)
- Dimensions: 30 x 21.38 x 9.1 cm (tablet only)
- Weight: 850 g (tablet only)
- Power: HP 45W USB Type-C AC Adapter; HP 65W USB Type-C AC Adapter
- Warranty: One-year limited warranty with 24/7 support.
Product Quality and Performance
The HP Pro X2 612 G2 excels in performance and reliability, designed to pass MIL-STD 810G standards. Its damage-resistant Corning Gorilla Glass screen ensures longevity even in tough environments. With high user ratings and positive testimonials, this tablet is trusted by retailers for its consistent and dependable performance.
Specifications
- Processor: Intel Pentium 4410Y (1.5 GHz, 2 MB cache, 2 cores)
- Memory: 4 GB LPDDR3 SDRAM
- Storage: 128 GB M.2 SATA SSD
- Display: 12-inch multi-touch WUXGA+ BrightView (1920x1280)
- Graphics: Intel HD Graphics 615
- Audio: Dual stereo speakers, dual microphone array
- NFC: Integrated module
- Wi-Fi: Dual Band 802.11a/b/g/n/ac
- Camera: 8 MP rear, 5 MP front
- Battery: 4-cell 41.58Whr
- Dimensions: 30 x 21.38 x 9.1 cm
- Weight: 850 g
- Operating System: Windows 10 Pro 64-bit
Purpose of Use
Designed for retail, the HP Pro X2 612 G2 enhances customer interaction and streamlines operations. Its robust build and versatile features make it ideal for busy retail environments, enabling efficient management of sales, inventory, and customer service.
How to Use
For optimal performance, use the HP Pro X2 612 G2 with its retail case and optional docking station. The tablet can be docked for a fixed POS solution or undocked for mobile use. Attach third-party payment devices to the case to facilitate transactions on the go.
Supported OS/Application/Industries
- Operating Systems: Windows 10 Pro 64-bit
- Applications: Retail management software, payment processing apps, inventory management tools
- Industries: Retail, hospitality, service industry
Benefits & Compatibility
The HP Pro X2 612 G2 offers significant benefits including enhanced durability, versatility, and seamless integration with retail systems. Its compatibility with various payment devices and retail software ensures it meets the specific needs of the retail industry.
Warranty and FAQs
- Warranty: One-year limited warranty with 24/7 customer support.
- FAQs: For detailed FAQs, visit the Neotech product services page or contact our sales representative for further assistance.
Packaging/Weight/Dimension
- Weight: 850 g (tablet only)
- Dimensions: 30 x 21.38 x 9.1 cm (tablet only)
- Packaging: Includes HP Pro X2 612 G2 tablet, HP Retail Case 12, hand strap, shoulder/hand strap attach points and inserts, and a 3rd party device attachment kit.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your business operations with the HP Pro X2 612 G2. Shop now and enjoy reliable delivery across the UAE, covering all major cities and emirates. Experience swift and secure service with our dedicated delivery team.
Best Price Guarantee
We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for unbeatable value, combining quality, innovation, and competitive pricing.
After Sales Support
Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction. Contact us anytime for assistance with your HP Pro X2 612 G2.
Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the HP Pro X2 612 G2 to help others make informed decisions.
Stock Availability
Most items are always in stock. For non-standard items, availability is typically within 10-15 working days after confirmation. Contact us to verify stock before placing a time-sensitive order.
Get in Touch
For questions about our products, pricing, or availability, contact us for expert advice. We are here to support you.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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