NEOTECH
MASUNG MS-EP8300 Portable 80mm Thermal Receipt Printer
MASUNG MS-EP8300 Portable 80mm Thermal Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
MASUNG MS-EP8300 80mm Thermal Printer. Fast printing, Bluetooth, and USB connectivity. Ideal for kiosks and handheld applications with up to 300mm/s speed.
Overview: The MASUNG MS-EP8300 80mm Thermal Printer delivers fast, high-quality receipts for kiosks, portable use, and handheld devices. Its compact design with clamshell loading ensures easy paper management, while the high-speed printing of up to 300mm/s enhances efficiency. This mini thermal printer is perfect for retail, hospitality, and mobile applications, offering USB and Bluetooth connectivity.
Product Description: The MASUNG MS-EP8300 is a portable 58mm thermal receipt printer that meets the demands of businesses needing quick and reliable receipt printing. With an embedded design, it’s ideal for small kiosks, mobile POS, and handheld use. Its 200-300mm/s printing speed ensures fast operation, while the compact clamshell design makes paper loading and maintenance easy. Built for long-lasting performance, the printer features anti-jam detection, black mark detection, and a robust cutting mechanism, making it suitable for high-demand environments.
Key Features:
- High-Speed Printing: Print receipts at 200mm/s or up to 300mm/s with a clear resolution of 203 dpi.
- Clamshell Design: Easy paper loading with minimal effort.
- Anti-Jam Detection: Reduces downtime by ensuring smooth operation.
- Durable Cutter: Full or half-cut options with a life of 1,000,000 cuts.
- Compact Size: Lightweight, space-saving design ideal for tight environments.
- Connectivity: Equipped with USB, Serial, and Bluetooth options.
Product Quality and Performance: The MASUNG MS-EP8300 excels in performance and reliability, with a cutting life of 1 million times and a printing length of 100KM. It delivers sharp, high-resolution prints at rapid speeds, making it a dependable choice for high-traffic areas. Designed for minimal paper jams, this printer is highly durable and suitable for kiosk and mobile environments.
Specifications:
- Printing Method: Dot line thermal printing
- Printing Speed: 200mm/s or 300mm/s
- Paper Width: 80mm
- Dot Density: 8 dots/mm
- Resolution: 576 dots/line
- Cutter Life: 1,000,000 times
- Weight: 0.45kg (without paper roll)
- Dimensions: 25cm x 25cm x 30cm (single unit package)
- Connectivity: USB, Serial, Bluetooth
Purpose of Use: The MASUNG MS-EP8300 is perfect for kiosks, mobile POS, and other portable applications requiring fast, high-quality receipt printing. Its robust design ensures dependable performance in retail, hospitality, and service industries.
How to Use:
- Setup: Connect the printer to your device using USB, Bluetooth, or Serial.
- Load Paper: Insert a standard 80mm thermal paper roll using the easy clamshell loading design.
- Print: Start printing receipts quickly with fast processing and minimal downtime.
- Maintenance: Regularly check the cutting mechanism and clean the thermal print head for optimal performance.
Supported OS/Application/Industries: The MASUNG MS-EP8300 is compatible with Windows, Linux, and various POS systems. It’s widely used in kiosks, mobile applications, and retail environments for quick, reliable receipt printing.
Benefits & Compatibility:
- Portable Design: Compact and lightweight for mobile use.
- Multi-Connectivity: Works seamlessly with USB, Bluetooth, and Serial interfaces.
- Long Life: Durable components ensure consistent performance with minimal maintenance.
Warranty & FAQs: The MASUNG MS-EP8300 comes with a 1-year warranty. For troubleshooting, visit our FAQ section or contact our technical support team for assistance. We also provide a software development kit (SDK) for easier integration into your system.
Packaging/Weight/Dimensions:
- Single Package Size: 25cm x 25cm x 30cm
- Gross Weight: 2.5kg
- Printer Weight: 0.45kg (without paper roll)
- Max Paper Roll Diameter: 100mm
Shop Today & Receive Delivery Across the UAE! Order your MASUNG MS-EP8300 80mm Thermal Printer today and benefit from fast, secure delivery across the UAE. We ensure timely and reliable service to keep your business running smoothly.
Best Price Guarantee: We offer the best price guarantee on the MASUNG MS-EP8300. If you find a lower price elsewhere, we will match it, giving you the best value for this high-performance printer.
After-Sales Support: Our dedicated after-sales support team is ready to assist with setup, maintenance, or any other concerns. We're committed to providing exceptional service and ensuring the MASUNG MS-EP8300 meets your business needs.
Stock Availability: Stock availability is regularly updated, but for non-standard orders, delivery is typically arranged within 10-15 working days after confirmation. For time-sensitive orders, please contact us to verify stock.
Get in Touch: For further assistance with the MASUNG MS-EP8300 or any other products, feel free to contact our support team. We’re here to offer expert advice and ensure smooth operation for your business.
Disclaimer: All product details, including specifications and pricing, are subject to change without notice. Images used are for illustration purposes only and may not fully represent the actual product. NEOTECH is not liable for errors or omissions and recommends verifying all information with a sales representative before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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