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NEOTECH

Matica XID8300 Retransfer ID Card Printer - 300 dpi

Matica XID8300 Retransfer ID Card Printer - 300 dpi

Regular price Dhs. 24,500.00 AED
Regular price Dhs. 21,500.00 AED Sale price Dhs. 24,500.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Matica XID8300 ID card printer offers 300 dpi resolution, fast print speeds, and advanced security features. Ideal for professional ID card production.


Overview:
The Matica XID8300 Retransfer ID Card Printer is a powerful and reliable solution for professional-grade ID card production. Engineered in Germany, this printer delivers exceptional quality with a high resolution of 300 dpi, making it perfect for applications that demand sharp, vibrant prints. Designed to meet the needs of various industries, the XID8300 offers both efficiency and advanced security, making it an ideal choice for organizations that require secure and high-volume ID card printing.


Product Description:
The Matica XID8300 is a single-side retransfer ID card printer that sets new standards in card printing technology. Its thermal retransfer printing process ensures flawless, edge-to-edge printing, delivering high-quality cards that are both durable and visually impressive. The printer's 300 dpi resolution produces detailed images and crisp text, suitable for intricate card designs. With a print speed of up to 120 cards per hour in full color, the XID8300 efficiently handles medium to large card printing jobs. It also features a range of connectivity options, including USB and Ethernet, ensuring seamless integration into any IT environment.


Key Features:

  • High-Resolution Printing: Achieves 300 dpi for sharp, clear images and text.
  • Thermal Retransfer Technology: Ensures edge-to-edge printing with superior color quality.
  • Fast Print Speed: Capable of printing 120 full-color cards per hour, ideal for high-volume tasks.
  • Advanced Security Features: Includes options for data encryption and support for Kensington® security lock.
  • Versatile Connectivity: Offers standard USB with optional Ethernet and wireless connectivity.
  • Upgradeable Options: Compatible with various encoding modules, including magnetic stripe, smart card, and contactless encoding.
  • User-Friendly Design: Features a simple interface for easy operation and setup.
  • Compact and Robust: Space-saving design combined with durable construction for long-term use.

Product Quality and Performance:
The Matica XID8300 is recognized for its robust performance and consistent print quality. It meets rigorous quality benchmarks, ensuring that every card produced is of the highest standard. With a three-year warranty, this printer offers peace of mind and demonstrates the manufacturer's commitment to long-lasting quality. Customers frequently praise its reliability, ease of use, and superior output.


Specifications:

  • Print Resolution: 300 dpi
  • Print Speed: 120 cards/hour (color)
  • Card Capacity: 100-card input hopper, 100-card output hopper
  • Connectivity: USB (Standard), Ethernet (Optional)
  • Card Types: PVC, composite PVC, PET, ABS, special varnished cards
  • Dimensions: 25 x 21 x 49 cm
  • Weight: 28 kg
  • Operating Environment: Sheltered office environment, 10°C to 30°C

Purpose of Use:
The Matica XID8300 is designed for organizations that require secure, high-quality ID card printing. It is ideal for use in government agencies, educational institutions, and corporate environments where the production of professional, durable ID cards is essential.


How to Use:
To operate the Matica XID8300, simply load the cards into the input hopper and select your desired print settings using the provided software. The thermal retransfer technology ensures that the print is applied smoothly across the entire surface of the card. Regular maintenance, such as cleaning the print head and replacing the ribbon, will ensure optimal performance.


Supported Operating Systems/Applications/Industries:
The XID8300 supports various operating systems, including Windows and Mac OS. It is compatible with a wide range of card design applications and is widely used across industries such as education, healthcare, government, and corporate security.


Benefits & Compatibility:
The XID8300 offers a range of benefits, including high-quality print output, advanced security features, and versatile connectivity. It is compatible with multiple card types and encoding options, making it a flexible choice for various ID card production needs. The printer’s energy-efficient design and fast print speeds also contribute to cost savings and operational efficiency.


Warranty and FAQs:
The Matica XID8300 comes with a standard three-year warranty, covering both the printer and the print head. For additional peace of mind, warranty extensions are available. A comprehensive FAQ section is provided on the Neotech product services page, addressing common questions related to setup, operation, and troubleshooting.


Packaging/Weight/Dimension:

  • Packaging Details: Securely packed to prevent damage during transit, with a single package size of 25 x 21 x 49 cm.
  • Weight: 28 kg
  • Content: Includes the printer, power cord, USB cable, driver CD, and user manual.

Shop Today & Receive Your Delivery Across the UAE!
Order the Matica XID8300 today and benefit from fast, reliable delivery across the UAE. We cover major cities and emirates, ensuring your printer arrives promptly and in perfect condition, ready for immediate use.


Best Price Guarantee:
We offer a best price guarantee on the Matica XID8300 Retransfer ID Card Printer in Dubai, UAE. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for this premium product.


After Sales Support:
Our commitment to you doesn’t end after your purchase. Neotech provides comprehensive after-sales support to assist with any questions or issues you may have with your Matica XID8300 printer. We are here to ensure your experience is smooth and satisfactory.


Request for Customer Reviews and Testimonials:
Your feedback is important to us! Share your experience with the Matica XID8300 to help others make informed decisions. Your reviews contribute to maintaining the highest standards of quality and service.


Stock Availability:
The Matica XID8300 is in high demand, and while we strive to maintain stock levels, we recommend confirming availability before placing your order. If the printer is temporarily out of stock, it can typically be restocked within 10-15 working days after customer confirmation.


Get in Touch:
Have questions about the Matica XID8300 Retransfer ID Card Printer? Our expert team is ready to assist you with any inquiries regarding products, pricing, or availability. Contact us today for prompt support.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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