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NEOTECH

NEOTECH NT-R516 - 15" LED Touchscreen POS System

NEOTECH NT-R516 - 15" LED Touchscreen POS System

Regular price Dhs. 2,250.00 AED
Regular price Dhs. 2,450.00 AED Sale price Dhs. 2,250.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the NEOTECH NT-R516 POS system with a 15" LED touchscreen, Intel Core i3/i5/i7 support, and versatile connectivity options. Ideal for retail and hospitality.


Overview:

The NEOTECH NT-R516 is a state-of-the-art Point of Sale (POS) system designed to enhance efficiency and customer interaction in retail and hospitality settings. Featuring a 15-inch capacitive LED touchscreen, it provides a seamless and intuitive user experience. With support for Intel Core i3, i5, and i7 processors, this POS system ensures robust performance for all your business needs. The aluminum folding stand design minimizes shipping costs, while the versatile connectivity options make it a comprehensive solution for modern businesses.

Product Description:

The NEOTECH NT-R516 POS system is built with an aluminum folding stand, reducing the package size and saving on shipping costs. It supports Intel Core i3, i5, and i7 processors, offering powerful performance for demanding applications. The 15-inch capacitive LED touchscreen with BOE brand display ensures crisp and clear visuals, enhancing user experience. Optional features include an MSR, VFD customer display, and a 9.7-inch LED second display. The robust build quality and advanced features make it an ideal choice for retail and hospitality sectors.

Key Features:

  • Aluminum Folding Stand: Compact design for reduced shipping costs.
  • Intel Core Processor Support: Options for i3, i5, and i7.
  • Capacitive Touchscreen: 15-inch LED display with high brightness and contrast.
  • Optional Accessories: MSR, VFD customer display, and 9.7-inch second display.
  • Versatile Connectivity: Multiple USB ports, Ethernet, VGA, and audio interfaces.

Product Quality and Performance:

The NEOTECH NT-R516 POS system ensures high performance and reliability with its Intel Core processors and robust build. The 15-inch LED display provides excellent visibility and touch responsiveness, while the aluminum stand adds durability. Customer testimonials highlight its efficiency in handling daily transactions smoothly and reliably.

Specifications:

  • Brand: NEOTECH
  • Model: NT-R516
  • Material: Aluminum folding stand & ABS plastic screen
  • CPU Processor: Intel Core i3, optional i5/i7
  • Storage Device: Mini SATA SSD 32GB/64GB/128GB/256GB or 2.5” HDD 1TB
  • Memory: Single channel DDR3*1, 4GB up to 8GB
  • OS Support: Windows 10 Pro / Windows 10 IoT
  • Main Display: 15” LED with 1024*768 resolution, 300:1 contrast, 350cd/㎡ brightness
  • Touch Panel: Capacitive touchscreen
  • I/O Interface:
    • Serial: 2
    • USB: 6USB 2.0, 1USB 3.0
    • VGA: 1
    • DC: 1
    • LAN: 1*10/100/1000Mbps Ethernet
    • Audio: 1Mic-in, 1Audio-out
  • Options:
    • Customer Display: VFD type (2*20), Alphabet & Numeric
    • Second Display: 9.7-inch LED
    • MSR: Track 1&2&3
  • Physical Dimensions: 420195410mm
  • Weight: 5.85kg
  • Color: Black
  • Power Supply: DC 12V, 5A Adaptor
  • Operating Temperature: -10℃ to 40℃
  • Storage Temperature: -20℃ to 60℃
  • Operating Humidity: 20%-80%
  • Storage Humidity: 20%-90%
  • Certifications: CE, FCC, RoHS, CCC

Purpose of Use:

The NEOTECH NT-R516 is designed to enhance transaction efficiency and customer interaction in retail and hospitality environments. Its advanced features and robust design make it suitable for various applications, including stores, restaurants, and hotels.

How to Use:

  1. Setup: Unbox and connect the POS system to a power source.
  2. Connect Peripherals: Attach peripherals like MSR, customer display, and second display as needed.
  3. Load Software: Install the necessary POS software compatible with Windows 10 Pro / IoT.
  4. Configure Settings: Set up the POS software according to your business needs.
  5. Operate: Use the touchscreen for transactions, inventory management, and customer interactions.

Supported OS/Application/Industries:

  • Operating Systems: Windows 10 Pro, Windows 10 IoT
  • Applications: Suitable for retail, hospitality, restaurants, hotels, and more.

Benefits & Compatibility:

The NEOTECH NT-R516 offers several benefits, including enhanced transaction speed, improved customer service, and robust performance. It is compatible with a wide range of peripherals and software, making it a versatile solution for various business needs.

Warranty and FAQs:

The NEOTECH NT-R516 comes with a one-year warranty covering parts and labor. For additional support, NEOTECH’s customer service provides detailed FAQs and troubleshooting guidance. For more complex issues, customers can contact support directly.

Packaging/Weight/Dimension:

  • Packaging Details: Compact packaging with an aluminum folding stand to reduce shipping costs.
  • Dimensions: 420195410mm
  • Weight: 5.85kg

Shop Today & Receive Your Delivery Across the UAE:

Unlock the potential of your business with the NEOTECH NT-R516. Enjoy fast and reliable delivery across the UAE, ensuring your POS system is ready for immediate deployment. Shop today and experience the difference in efficiency and customer satisfaction.

Best Price Guarantee:

We offer the best price guarantee in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for the best value, combining quality, innovation, and competitive pricing.

After Sales Support:

Our dedicated after-sales support team ensures you get the most out of your NEOTECH NT-R516 POS system. From installation assistance to troubleshooting, our team is here to help you achieve maximum productivity and satisfaction.

Request for Customer Reviews and Testimonials:

We kindly request our customers to share brief reviews or testimonials to spotlight their positive experiences with the NEOTECH NT-R516.

Stock Availability:

Most items are always available in stock. For non-standard items, availability typically within 10-15 working days after customer confirmation. We strive to keep our inventory up to date.

Get in Touch:

For questions or concerns about our products, pricing, or availability, please seek expert advice. Our team is here to support you at any time.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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