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NEOTECH

Mobile Printer - RPP320 3inch Portable

Mobile Printer - RPP320 3inch Portable

Regular price Dhs. 850.00 AED
Regular price Dhs. 999.00 AED Sale price Dhs. 850.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

RPP320 3" Bluetooth Portable Label Printer

Overview:

The RPP320 3inch Portable Label Printer Bluetooth represents the pinnacle of mobile printing technology, offering a seamless and efficient solution for on-the-go label printing. Engineered to withstand the challenges of outdoor environments, this printer combines durability, versatility, and high performance, making it an indispensable tool for industries requiring mobility and reliability.

Product Description:

The RPP320 is not just a printer; it's a robust tool designed for the modern mobile workforce. With its IP54 rating, it braves through water and dust, ensuring operational capability even in heavy rainstorm conditions. This portable marvel supports a vast array of printing needs—from QR codes to complex images and curves, all while offering the convenience of Bluetooth, WiFi, and USB connectivity. Its fast-charging battery and dual charging options ensure that you're always ready to print, no matter where you are.

Key Features:

  • Versatile Connectivity: Bluetooth, WiFi, and USB interfaces for seamless connection to various devices.
  • High-Speed Printing: Up to 90mm/s with a 203dpi resolution, ensuring crisp, clear label outputs.
  • Durable Design: IP54 water and dust resistance coupled with a 2-meter drop resistance for unmatched reliability.
  • Efficient Power Management: Fast charging within 3 hours and support for dual charging modes.
  • Wide Compatibility: Works effortlessly with iOS, Android, Linux, and Windows, supported by 8MB RAM and 4MB FLASH.
  • Intuitive Operation: Features an OLED single color display and easy paper loading for user-friendly experiences.

Quality and Performance:

The RPP320 stands out for its exceptional build quality and performance standards, verified by CCC, CE, and FCC certifications. Its capacity to continuously work for 120 minutes on a single charge makes it a powerhouse for high-demand scenarios.

Specifications:

  • Printing Method: Thermal line
  • Effective Printing Width: 72mm
  • Print Speed: Max 90mm/s
  • Paper Width: Up to 80mm
  • Label Height: 20mm to 250mm
  • Interface Options: Bluetooth+USB, Wifi+USB, Bluetooth+Wifi+USB

Purpose of Use:

Ideal for field sales, logistics, retail, and any setting that demands agile and reliable label printing away from traditional setups.

Supported Operating Systems/Applications/Industries:

Its broad compatibility ensures it fits perfectly into various operational environments, from retail and logistics to healthcare and field service.

Benefit Effect:

Empower your mobile workforce with the RPP320, enhancing productivity and operational efficiency through its fast, reliable, and versatile printing capabilities.

Warranty Information:

Comes with a 1-year detailed warranty, underscoring our commitment to quality and customer satisfaction.

Delivery Services (specific to the UAE):

We offer prompt and secure delivery across the UAE, ensuring that your RPP320 reaches you swiftly, ready to transform your mobile printing needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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