NEOTECH
Sewoo SLK-TS400EB 3-Inch Energy-Efficient POS Printer
Sewoo SLK-TS400EB 3-Inch Energy-Efficient POS Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo SLK-TS400EB 3-inch POS thermal printer with fast printing, multiple connectivity options, and energy-efficient design. Ideal for retail and hospitality.
Overview:
The Sewoo SLK-TS400EB 3-inch POS Thermal Printer is a compact, energy-efficient solution perfect for retail and hospitality environments. Designed for high-performance receipt printing, this printer offers flexible installation options, with both top and front paper exits. The Energy Star qualified printer ensures minimal power consumption, making it a reliable and eco-friendly choice for businesses that prioritize sustainability. With fast printing speeds and versatile connectivity options including Wi-Fi, Bluetooth, USB, and Serial, it fits seamlessly into any POS setup.
Product Description:
The Sewoo SLK-TS400EB is a powerful yet compact 3-inch thermal POS printer built for efficiency. Featuring a jam-free design, it provides uninterrupted service even in high-traffic environments like retail stores and restaurants. The 180 DPI print resolution ensures crisp and clear receipts, while the 220mm/sec print speed guarantees fast transactions. Its tool-free maintenance system allows for quick replacements of parts, minimizing downtime and ensuring smooth operations. Whether it's for front desk counters, kitchen environments, or retail setups, the Sewoo SLK-TS400EB delivers reliable performance with a small footprint.
Key Features:
- Energy Efficient: Energy Star qualified, reducing power consumption.
- Compact Design: Space-saving design perfect for counters and small spaces.
- Multiple Paper Exits: Supports both top and front exits for flexible installation.
- High-Speed Printing: Prints at 220mm/sec, ensuring fast transactions.
- Reliable Performance: Jam-free mechanism and tool-less maintenance.
- Versatile Connectivity: Includes Wi-Fi, Bluetooth, USB, and Serial options.
Product Quality and Performance:
The Sewoo SLK-TS400EB provides excellent performance for busy environments with high printing demands. It boasts a 220mm/sec print speed, ensuring fast receipts, even in high-volume periods. Built with durability in mind, it has a TPH life of 160km and a cutter life of 2 million cuts, making it suitable for continuous daily use. The ESC/POS command compatibility ensures smooth integration with various POS systems, while the jam-free design keeps printing interruptions to a minimum.
Specifications:
- Print Method: Direct Thermal
- Print Speed: 220mm/sec
- Print Width: 72mm (512 dots/line)
- Resolution: 180 DPI
- Paper Type: Thermal Receipt Paper
- Paper Width: 80mm
- Roll Diameter: Max Ø83.0mm
- Interfaces: USB, Serial, Wi-Fi, Bluetooth
- Dimensions: 130×140×154mm
- Weight: 1.25kg
- Operating Temperature: 0 ~ 45°C
- Reliability: TPH life 160km, MCBF 60 million lines, Cutter life 2 million cuts
Purpose of Use:
Designed for efficient receipt printing in retail, hospitality, and kitchen environments, the Sewoo SLK-TS400EB excels in high-traffic settings where speed and reliability are essential. It’s compact enough for counters, making it ideal for restaurants, bars, and front-desk operations.
How to Use:
- Setup: Connect to a power source and install the appropriate drivers.
- Load Paper: Open the compartment and load the thermal paper.
- Connect to Device: Use USB, Serial, Wi-Fi, or Bluetooth to connect to your POS system.
- Print Receipts: Start printing receipts via your POS software.
Supported OS/Application/Industries:
- Supported Platforms: Windows, macOS, Linux, Android.
- Industries: Retail, hospitality, kitchen/bar environments, food service, and transportation.
The Sewoo SLK-TS400EB is suitable for a wide range of industries, ensuring seamless integration into existing POS systems.
Benefits & Compatibility:
- Eco-Friendly: Energy Star certified, reducing environmental impact.
- Fast and Reliable: Delivers high-speed printing for quick transactions.
- Flexible Connectivity: Compatible with Wi-Fi, Bluetooth, USB, and Serial connections.
- Low Maintenance: Tool-less component replacement keeps maintenance quick and easy.
Warranty and FAQs:
The Sewoo SLK-TS400EB comes with a one-year warranty. For any issues, our after-sales support team is available to assist. Visit the Neotech product services page for more information, including FAQs and the Return Merchandise Authorization (RMA) process.
Packaging/Weight/Dimensions:
- Product Dimensions: 130×140×154mm
- Weight: 1.25kg
- Packaging Size: 25×20×18 cm
- Accessories Included: Power adapter, USB cable, thermal paper roll, user manual.
Shop Today & Receive Your Delivery Across the UAE!
Shop the Sewoo SLK-TS400EB POS Printer today and enjoy fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Sharjah, and more. Secure and efficient delivery guaranteed.
Best Price Guarantee:
We guarantee the best prices for the Sewoo SLK-TS400EB in the UAE. If you find a better price, we’ll match it. Purchase now with confidence and enjoy unbeatable value.
After Sales Support:
Our team provides exceptional after-sales support to assist with any technical issues or inquiries. We are committed to ensuring that your Sewoo SLK-TS400EB experience is smooth and satisfying.
Request for Customer Reviews and Testimonials:
We encourage our valued customers to share their experiences with the Sewoo SLK-TS400EB POS Printer. Your feedback helps other buyers and enhances the product experience.
Stock Availability:
The Sewoo SLK-TS400EB is currently in stock. For bulk orders or urgent deliveries, please contact us to verify availability. Most items are in stock, with non-standard items typically available within 10-15 working days.
Get in Touch:
For any questions or assistance with purchasing the Sewoo SLK-TS400EB, feel free to reach out to our expert team. We’re here to help with product details, availability, and any other inquiries.
Disclaimer:
All product information is provided for general purposes and may be subject to change without notice. Images shown are for illustration purposes only and may not represent the actual product. Specifications, availability, and prices should be verified before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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