NEOTECH
Mobile Terminal - Sunmi L2H PDA
Mobile Terminal - Sunmi L2H PDA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience Efficiency with the SUNMI L2H EN (SM6115, 4G+64G, EU 4G, 16M Rear+5M Front Camera SS1100, Fingerprint Barometer, GMS-EEA，EU Adapter)
"Discover the SUNMI L2H Smart Mobile Terminal - a powerful handheld device designed for efficiency. With features like a 16M rear camera, fingerprint sensor, and robust security, it's ideal for various industries. Get yours today!"
Versatile Performance for Diverse Industries
The SUNMI L2H sets a new standard for smart mobile terminals, offering exceptional performance and versatility for various industries.
Performance Highlights:
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Perfect for Couriers: L2H excels in scanning, lightweight, drop-resistant, and waterproof, making it an ideal tool for package sorting, indoor operations, or outdoor deliveries.
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Warehouse Efficiency: With L2H, efficiently check and mark item information by simply receiving items and scanning package barcodes.
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Retail Simplified: Stocktaking becomes effortless with L2H; scan barcodes on shelves with ease. It can also serve as a mobile checkout device.
Power-Packed Specifications:
- High-performance octa-core 2.0GHz processor
- SUNMI OS with enhanced speed and smoothness
- IP67* and 1.5m drop spec* for durability
- 5000mAh large capacity removable battery with 60mAh reserve battery
- 18W Quick Charge 3.0 for rapid charging
- Cat 13 carrier aggregation for fast internet
- NFC+PSAM for secure transactions
- 5.5" HD screen with Corning Gorilla Glass
- Dual-band GPS for precise positioning
- Wi-Fi 6-Ready for a faster and broader network
Enhanced Productivity and Efficiency
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Octa-core Processor: Dramatic performance enhancement and reduced power consumption, ensuring smooth multitasking.
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SUNMI OS: Customized for intelligent business scenarios, offering improved design, speed, and security.
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Wi-Fi 6 & Cat 13: Enjoy faster transmission, larger coverage, and strong connectivity.
Efficient Barcode Scanning
- 1D & 2D Barcode Reading and OCR* for diverse data collection needs.
- Excellent reading performance, even with damaged barcodes or text recognition.
Optimized Battery Management
- ATL Battery: Maintains 80% capacity even after 800 charge cycles.
- Dual Batteries: Eliminate downtime with a reserve battery.
- 18W QC3.0: Fully charges L2H in 3 hours.
- Intelligent Battery Management Chip: Efficiently extends battery life.
Robust Build for Challenging Environments
- IP67 Waterproof Rating: Immersion protection for 30 minutes in 1m deep water.
- 1.5m Drop Spec: Durable construction can withstand drops.
- Fingerprint Lock: Enhance data security with fingerprint access.
Comprehensive Accessories
Selected accessories enhance work efficiency and convenience, including hand straps, protective cases, charging bases, and more.
The SUNMI L2H Smart Mobile Terminal empowers businesses across industries with advanced features, streamlining operations, and improving customer interactions. Whether you're in retail, warehousing, or logistics, the L2H delivers efficiency and convenience in the palm of your hand.
Upgrade your business processes with SUNMI L2H, your trusted partner for improved productivity and performance.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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