NEOTECH
Mobile Terminals - TC58 Mobile Computer
Mobile Terminals - TC58 Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC58: Rugged 5G Mobile Computer
Overview
Introducing the Zebra TC58 Mobile Computer, the epitome of rugged innovation designed to excel in both outdoor and industrial settings. This device ushers in a new era of connectivity and efficiency with its integration of 5G, Wi-Fi 6E, and CBRS capabilities, ensuring unparalleled data transmission speeds and reliability wherever you are.
Product Description
The Zebra TC58 is built to withstand the toughest environments, offering a durable solution for industries that demand robust performance. Equipped with advanced scanning technologies, including the choice of SE4720 or SE55 Scan Engines with IntelliFocus™, it guarantees precise data capture from any distance. Enhanced by Zebra's exclusive Mobility DNA suite, the TC58 simplifies device management and security, making it an indispensable tool for modern mobile computing needs.
Key Features
- Advanced Connectivity: Leverages 5G, Wi-Fi 6E, and CBRS for seamless communication.
- Superior Scanning Performance: Options for SE4720 or SE55 Scan Engines with IntelliFocus™ for versatile data capture.
- Rugged Design: Engineered for extreme durability in outdoor and industrial environments.
- Innovative Tracking Solutions: Features Device Tracker and Dimensioning™ Certified Mobile Parcel for accurate asset management.
- Mobility DNA Integration: Simplifies device management and enhances security, tailored for outdoor use.
Quality and Performance
The Zebra TC58 is celebrated for its exceptional durability and reliability, proven by rigorous testing and customer testimonials. Its cutting-edge scanning technology and fast connectivity have set a new benchmark in mobile computing, offering users a seamless experience that significantly enhances productivity and operational efficiency.
Specifications
- Connectivity: 5G, Wi-Fi 6E, CBRS (US only)
- Scanning Engines: SE4720 or SE55 with IntelliFocus™ technology
- Durability: Meets rigorous standards for outdoor and industrial use
- Tracking Technologies: Device Tracker, Dimensioning™ Certified Mobile Parcel
- Software: Mobility DNA tools for easy management and security
Purpose of Use
The Zebra TC58 is tailored for sectors such as logistics, manufacturing, and field services, where outdoor data collection and asset management require a device that can perform under any condition. Its robust build and advanced technologies ensure it meets the demands of these challenging environments.
Supported Operating Systems/Applications/Industries
With its versatile capabilities, the TC58 supports a wide array of applications, making it suitable for various industries looking for a mobile computing solution that combines durability with the latest in connectivity and scanning technologies.
Benefit Effect
Implementing the Zebra TC58 in your operations can lead to significant improvements in data accuracy, operational speed, and overall productivity. Its rugged design and advanced features ensure that critical data is always accessible, secure, and accurately captured, enhancing your business's capabilities beyond traditional boundaries.
Warranty Information and FAQs
The Zebra TC58 comes with a comprehensive warranty, supported by a detailed FAQ section that addresses common setup, operation, and maintenance questions, ensuring you get the most out of your device.
Delivery Services (specific to the UAE)
Our dedicated delivery service ensures prompt and secure delivery of the Zebra TC58 across the UAE, covering major cities and emirates. We are committed to providing you with the tools you need to advance your business operations efficiently and effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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