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NEOTECH

Mobile Terminals - Urovo U2 Computer

Mobile Terminals - Urovo U2 Computer

Regular price Dhs. 785.00 AED
Regular price Dhs. 1,000.00 AED Sale price Dhs. 785.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Urovo U2: Wearable Enterprise Computer

Overview:

The Urovo U2 Wearable Enterprise Computer redefines mobile computing by combining powerful performance with an innovative, hands-free design. This device opens up new possibilities for users in various industries by allowing them to stay connected and productive while on the move. Its compatibility with the Bluetooth ring scanner R70 or R71 enhances operational efficiency and flexibility.

Product Description:

The Urovo U2 is a compact, stylish wearable computer that provides a seamless blend of functionality and ergonomics. Designed for ease of use, it features a 4.0" highly sensitive capacitive display for clear visuals and responsive touch controls, even with gloves or wet hands. Its hands-free design enables users to perform multiple tasks simultaneously, improving work efficiency.

Key Features:

  • Hands-Free Design: Allows for multitasking, enhancing productivity.
  • Sensitive Capacitive Display: 4.0" screen supports multi-touch and operates in various conditions.
  • Versatile Connectivity: Supports 4G, dual-band WiFi, and Bluetooth 5.0 for real-time data transmission.
  • Rugged Durability: Meets IP65 standards, with drop resistance up to 1.5 meters.
  • Long Battery Life: Features a removable 2600mAh lithium battery with low power consumption.
  • Expandable Functionality: Connects to peripherals like scanners, headsets, printers, and RFID readers via Bluetooth Low Energy (BLE).

Quality and Performance:

Built with industrial-grade materials, the U2 wearable computer withstands harsh environments, ensuring reliability and durability. Its quad-core 2.0GHz processor and Android 10 OS provide a fast, efficient operational experience.

Specifications:

  • CPU: Quad-core 2.0GHz
  • OS: Android 10
  • Memory: 2GB RAM, 16GB ROM
  • Display: 4.0" 800x480
  • Connectivity: Bluetooth 5.0, WiFi 2.4G/5G, 4G/3G/2G
  • Camera: 8MP auto-focus with flash
  • Battery: 3.7V 2600mAh
  • Dimensions: 118 x 91 x 18 mm
  • Weight: 275g

Purpose of Use:

The U2 is designed for industries requiring mobile, hands-free computing, such as logistics, retail, manufacturing, and healthcare. It streamlines operations, from inventory management to patient care, by providing instant access to information and communication tools.

Supported Operating Systems:

  • Android 10

Supported Applications and Industries:

Compatible with a broad range of applications, the U2 is particularly beneficial in logistics for tracking and management, retail for inventory and point-of-sale, manufacturing for process control, and healthcare for patient data management.

Benefit Effect:

Users will experience improved efficiency, accuracy in data capture and management, and reduced physical strain from carrying devices, leading to enhanced productivity and operational effectiveness.

Warranty Information:

The U2 comes with a comprehensive warranty covering materials and workmanship, with specific terms and service support details provided at purchase.

Delivery Services in the UAE:

We offer fast and secure delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring our customers receive their products promptly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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