NEOTECH
WD6TB Hard Disk Purple WD64PURZ
WD6TB Hard Disk Purple WD64PURZ
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
WD6TB Hard Disk Purple WD64PURZ
Overview
The Western Digital Purple Drive 6TB Internal Hard Drive (WD64PURZ) is designed specifically for surveillance applications, offering a high-capacity solution for continuous video recording. With a storage capacity of 6TB, this drive provides ample space for large-scale surveillance systems, while its advanced technology ensures reliability and durability. It is designed to operate 24/7, making it ideal for security systems in residential and commercial settings.
Product Description
The WD Purple 6TB Surveillance HDD is built to meet the demanding requirements of surveillance systems. It features a 128MB cache for smooth data transfer and a 5640 RPM rotation speed for efficient performance. The drive's AllFrame technology minimizes errors and reduces frame loss, ensuring consistent video recording. It is designed to support up to 64 cameras, making it suitable for large surveillance networks. The 3.5-inch form factor allows easy installation in most systems, and its low power consumption contributes to energy efficiency.
Key Features
- High-Capacity Storage: Offers 6TB of storage for continuous video recording.
- Surveillance-Optimized: Designed for 24/7 operation with advanced write endurance.
- AllFrame Technology: Minimizes errors and reduces frame loss for reliable video recording.
- 5640 RPM Speed: Ensures efficient data transfer and smooth performance.
- Wide Compatibility: Supports up to 64 cameras and works with most surveillance systems.
Product Quality and Performance
The WD Purple 6TB Surveillance HDD is engineered for reliability and durability, with features designed specifically for surveillance applications. Its high-capacity storage and optimized performance ensure consistent video recording, while the low power consumption reduces operational costs. The drive's advanced AllFrame technology minimizes frame loss, providing reliable and high-quality video storage for security systems.
Specifications
- Storage Capacity: 6TB
- Cache Size: 128MB
- Rotation Speed: 5640 RPM
- Form Factor: 3.5 inches
- Power Consumption: 5.3W (typical)
- Operating Temperature: 0°C to 65°C
- Weight: 720 grams
Purpose of Use
The WD Purple 6TB Surveillance HDD is designed for 24/7 surveillance applications, providing reliable and high-capacity storage for security systems. It is ideal for recording video footage from security cameras in residential, commercial, and industrial settings. Its high capacity allows for extended video storage, while its surveillance-optimized features ensure consistent performance.
How to Use
To use the WD Purple 6TB Surveillance HDD, install it in a compatible system with a 3.5-inch drive bay. Connect the drive to your system's power and data interfaces. Follow the manufacturer's instructions for configuration and setup, ensuring proper alignment and secure mounting. For optimal performance, maintain proper cooling and ventilation around the drive.
Supported OS/Application/Industries
The WD Purple 6TB Surveillance HDD is compatible with various surveillance systems and operating systems, including Windows, Linux, and Mac OS. It is suitable for industries like security, property management, and industrial surveillance, where high-capacity and reliable storage are essential.
Benefits & Compatibility
The WD Purple 6TB Surveillance HDD provides high-capacity storage and optimized performance for 24/7 surveillance applications. Its compatibility with various systems and support for up to 64 cameras make it suitable for diverse security setups. The drive's low power consumption and high reliability ensure cost-effective and efficient video storage, making it a trusted choice for surveillance systems.
Warranty and FAQs
The WD Purple 6TB Surveillance HDD comes with a three-year limited warranty, covering defects in materials and workmanship. If you encounter any issues, contact our support team for assistance. The FAQ section on our website addresses common questions about installation, configuration, and troubleshooting. If further support is needed, our customer service team is ready to assist.
Delivery Services (UAE)
We offer reliable delivery services throughout the UAE for the WD Purple 6TB Surveillance HDD, ensuring prompt and safe arrival. Our coverage includes major cities and emirates, with a focus on efficiency and reliability.
After Sales Support
Our after-sales support team is dedicated to providing exceptional service for the WD Purple 6TB Surveillance HDD. If you have questions or need assistance with installation or operation, our team is here to help. We aim to ensure complete customer satisfaction and provide ongoing support for all our products.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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