NEOTECH
Wired Computer Mouse – Ergonomic, 1600 DPI, Waterproof
Wired Computer Mouse – Ergonomic, 1600 DPI, Waterproof
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Wired Computer Mouse OP-10 offers superior performance at a factory-direct price. This ergonomic wired mouse is designed for comfort and precision, making it perfect for both office work and gaming. With 1600 DPI and 3 buttons, it delivers precise control, while the USB interface ensures compatibility with Windows and Mac devices. Its waterproof design makes it durable for long-term use, and it’s an ideal choice for desktop, laptop, and home office setups.
Product Description:
Experience seamless computing with the Wired Computer Mouse OP-10. This high-quality mouse provides 1600 DPI optical precision for smooth tracking across various surfaces, making it suitable for both work and play. The 3-button design offers a classic, simple-to-use interface, while the USB interface ensures compatibility with most computers and laptops. Its ergonomic design ensures comfort during extended use, while the waterproof feature enhances durability. The mouse is made with durable ABS material and comes in a sleek black color, making it a stylish and practical accessory for any setup.
Key Features:
- 1600 DPI Optical Sensor: Ensures precise tracking and smooth cursor control for productivity or gaming.
- Waterproof Design: Protects the mouse from accidental spills, ensuring longevity.
- Ergonomic Shape: Designed for comfort during long periods of use.
- 3 Buttons: Classic button layout for simple, efficient use.
- USB Interface: Plug-and-play compatibility with desktops, laptops, and other USB-enabled devices.
- Universal Compatibility: Works with Windows, Mac, and various operating systems.
- Lightweight: Weighs 114g, making it portable and easy to use on the go.
Product Quality and Performance:
The OP-10 Wired Mouse combines ergonomics, reliability, and performance. Its 1600 DPI optical sensor provides precise control for everyday tasks and gaming, while the waterproof feature makes it resistant to accidental spills. Made from durable ABS material, this mouse is built to last, making it a dependable tool for professionals and gamers alike.
Performance, Quality, Durability, and Reliability:
Designed with a focus on durability and comfort, the OP-10 Wired Mouse offers reliable performance across a range of applications. Its optical sensor ensures fast and accurate tracking, while its 3-button layout makes navigation easy. Built for both work and play, this mouse can handle daily tasks and gaming sessions with ease.
Specifications:
- Type: Wired Mouse
- DPI: 1600
- Tracking Method: Optical
- Interface: USB
- Buttons: 3
- Hand Orientation: Both Hands
- Dimensions: 1186138.5 mm
- Weight: 114±5g (with cable)
- Cable Length: 1.5 m
- Operating Systems: Windows, Mac
- Material: ABS
- Color: Black
- Waterproof: Yes
Purpose of Use:
The OP-10 Wired Mouse is ideal for home, office, and gaming use. Its ergonomic design ensures comfort, while the 1600 DPI sensor makes it perfect for precision tasks like graphic design, gaming, and document editing.
How to Use:
Simply connect the USB cable to your desktop, laptop, or any compatible device. The mouse features plug-and-play functionality, meaning no additional drivers are required. It works right out of the box, ensuring quick and easy setup.
Supported OS/Application/Industries:
The OP-10 Wired Mouse is compatible with Windows XP/7/8/10 and Mac OS. It is suitable for use in offices, home settings, and gaming environments, offering universal compatibility across multiple devices.
Benefits & Compatibility:
- Precision and Comfort: The 1600 DPI sensor provides smooth, accurate tracking, while the ergonomic design reduces strain during prolonged use.
- Waterproof Feature: Ensures the mouse remains functional even after accidental spills.
- Universal Compatibility: Works seamlessly with a wide range of devices, including Windows, Mac, and more.
Warranty and FAQs:
The OP-10 Wired Mouse comes with a 1-year warranty. In case of product failure, contact our customer service for assistance. Visit the FAQ section for additional details on setup, compatibility, and troubleshooting.
Packaging/Weight/Dimension:
- Package Size: 20x15x10 cm
- Weight: 0.5 kg
- Packaging: Secure packaging to ensure the product arrives in perfect condition.
Shop Today & Receive Your Delivery Across the UAE!
Order the OP-10 Wired Mouse today for fast and reliable performance. We offer delivery across the UAE with fast shipping and secure packaging. Shop now and enhance your computer experience with this durable and efficient mouse.
Best Price Guarantee:
We offer the best price guarantee for the OP-10 Wired Mouse. If you find a lower price elsewhere, we will match it. Enjoy quality and affordability in one package—order now!
After Sales Support:
We are committed to providing excellent after-sales support. If you have any issues with your OP-10 Wired Mouse, our dedicated team is here to assist with troubleshooting, warranty claims, or any inquiries you may have.
Request for Customer Reviews and Testimonials:
Share your experience with the OP-10 Wired Mouse. We invite customers to leave reviews and testimonials, helping others make informed purchasing decisions.
Stock Availability:
The OP-10 Wired Mouse is in stock and available for immediate delivery. For bulk orders or special inquiries, contact our team to confirm availability.
Get in Touch:
For any inquiries about the OP-10 Wired Mouse, reach out to our customer support team. We're here to assist with product questions, order tracking, or technical support.
Disclaimer:
Product specifications may change without notice. Images are for illustrative purposes only and may not reflect the exact product. Verify all details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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