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NEOTECH

Mobile Printer - Xprinter XP-P322B

Mobile Printer - Xprinter XP-P322B

Regular price Dhs. 365.00 AED
Regular price Dhs. 480.00 AED Sale price Dhs. 365.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title:

Xprinter XP-P322B Mobile Printer

Overview:

The Xprinter XP-P322B Mobile Printer redefines the convenience of mobile printing. It's engineered for professionals on the move, offering exceptional print quality for receipts, labels, and other mobile printing needs. Its compact size and lightweight design ensure it can be easily transported, providing a versatile printing solution wherever your business takes you.

About Product:

Featuring direct thermal printing technology, the XP-P322B delivers crisp, clear prints at a resolution of 203 DPI. With a robust 2500mAh battery, it surpasses other products in longevity, ensuring sustained performance for extended periods. The inclusion of an OLED screen enhances user interaction, making operations straightforward and efficient.

Quality:

Constructed with durability in mind, the XP-P322B withstands the rigors of mobile usage. Its direct thermal printing method eliminates the need for ink or toner, reducing maintenance and enhancing reliability.

Performance:

Achieve fast printing speeds up to 70mm/s, with support for a wide range of media types. This printer excels in producing high-quality prints quickly, minimizing wait times and boosting productivity.

Specifications:

  • Resolution: 203 DPI
  • Printing Speed: Max. 70mm/s
  • Connectivity: USB, Bluetooth, Optional Wi-Fi
  • Battery: 2500mAh
  • Media Type Compatibility: Continuous, gap, black mark
  • Dimensions: 120×112×60mm
  • Weight: 400g

Purpose of Use:

Ideal for businesses requiring mobile printing solutions, such as retail, logistics, hospitality, and healthcare. It's particularly suited for printing receipts, labels, and tickets on the go.

Supported Operating Systems (OS):

Compatible with Windows, Android, and iOS, offering broad flexibility across devices and platforms.

Supported Applications:

Versatile for applications across various sectors, including sales, inventory management, and customer service.

Supported Industries:

Retail, logistics, healthcare, and hospitality can significantly benefit from the portability and efficiency of the XP-P322B.

Warranty Information:

Please contact the manufacturer or your provider for warranty details.

Delivery Services:

We provide reliable and fast delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery service is designed to ensure your Xprinter XP-P322B reaches you promptly and securely, ready to support your business needs.

Engaging Delivery Service Description:

Experience seamless delivery of the Xprinter XP-P322B Mobile Printer across the UAE. Our service is tailored for fast-paced businesses, ensuring that you receive your printer swiftly and securely, no matter your location. With our support, you can enhance your mobile printing capabilities effortlessly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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