NEOTECH
Barcode Printer - Zebra ZD220HC
Barcode Printer - Zebra ZD220HC
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZD220 Desktop Printer
Overview:
The Zebra ZD220 Desktop Printer stands out for its reliable operation, quality construction, and exceptional value. It is engineered to offer both direct thermal and thermal transfer printing options, making it versatile for a wide range of applications.
Product Description:
Designed for simplicity and cost-effectiveness, the ZD220 ensures reliable operation and basic features at an affordable price point. With Zebra's renowned engineering quality, it features durable dual-wall construction and is ENERGY STAR® qualified, making it an energy-efficient choice for businesses. Its compact size and ease of use, supported by Zebra's Print DNA software suite, make the ZD220 a smart investment for those needing a straightforward, dependable printing solution.
Key Features:
- Versatile Printing Options: Choose between thermal transfer and direct thermal printing.
- High-Quality Output: 203 dpi resolution for clear, readable barcodes and text.
- Fast Print Speeds: Up to 4 inches per second, improving productivity.
- Simple Operation: Single LED indicator and feed/pause button for easy use.
- Durable Design: Dual-wall frame construction for added durability.
- Energy Efficiency: ENERGY STAR qualification for lower operating costs.
- Print DNA Software Suite: Easy setup, configuration, and maintenance tools.
Specifications:
- Print Methods: Thermal Transfer or Direct Thermal
- Resolution: 203 dpi (8 dots/mm)
- Speed: 4 inches/102 mm per second
- Connectivity: USB, optional Ethernet
- Media Handling: OpenACCESS™ design for easy media loading
- Dimensions: Varies by model, compact for desktop use
- Weight: 2.5 lbs./1.1 kg
Purpose of Use:
The ZD220 is ideal for various industries including retail, healthcare, transportation, and logistics, offering efficient solutions for labeling, receipt printing, and ticketing.
Supported Operating Systems:
This printer supports a wide array of operating systems, ensuring easy integration into existing networks and systems.
Supported Applications:
Perfect for inventory management, shipping labels, asset tracking, and retail applications, the ZD220 adapts to multiple labeling tasks.
Supported Industries:
Retail, logistics, healthcare, and manufacturing sectors will find the ZD220 invaluable for its efficient and reliable barcode and label printing capabilities.
Benefit Effect:
Users will experience enhanced operational efficiency, reduced downtime, and significant savings in energy costs, contributing to a lower total cost of ownership.
Warranty Information:
The ZD220 comes with a two-year standard warranty, underscoring Zebra's commitment to quality and customer satisfaction.
Delivery Services for UAE:
Fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, ensuring customers can quickly benefit from their Zebra printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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