NEOTECH
DCI Scanning QBT2400 2D Mobile Bluetooth Barcode Scanner
DCI Scanning QBT2400 2D Mobile Bluetooth Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanning QBT2400 2D Mobile Bluetooth Barcode Scanner
Overview
The DCI Scanning QBT2400 2D Mobile Bluetooth Barcode Scanner is a versatile tool designed for businesses that require reliable and mobile scanning solutions. It's ideal for environments such as retail, logistics, and field operations, where quick and accurate barcode reading is necessary.
Product Description
The DCI Scanning QBT2400 is a lightweight, portable barcode scanner equipped with Bluetooth connectivity for efficient wireless operation. It supports all major 1D and 2D barcodes and can capture data from screens, such as mobile phones and tablets, which is perfect for modern retail environments where digital coupons and loyalty programs are common. The scanner features a comfortable ergonomic design, making it suitable for extensive use without causing operator fatigue. With its robust build, it can withstand drops and the wear and tear of daily use.
Key Features
- Bluetooth Wireless Technology: Provides flexible connectivity options up to 25 meters away from the base station.
- 2D and 1D Barcode Scanning: Capable of decoding a wide range of barcode types from various surfaces, including electronic screens.
- Durable Design: Engineered to withstand multiple drops from up to 1.5 meters, ensuring reliability in tough environments.
- Long Battery Life: Offers extended usage times, suitable for long shifts without the need for frequent recharging.
- User-Friendly Ergonomics: Designed for comfort and ease of use in high-volume scanning environments.
Product Quality and Performance
The DCI Scanning QBT2400 is designed to deliver high-performance scanning capabilities. It ensures rapid and accurate reading of barcodes, which helps in speeding up operations and reducing errors. Its durable construction and long battery life make it an ideal choice for busy and demanding settings.
Specifications
- Connectivity: Bluetooth with a range of up to 25 meters
- Barcode Compatibility: Reads all major 1D and 2D barcodes
- Drop Resistance: 1.5 meters
- Battery Life: Designed for full-day operation
- Weight: Lightweight for handheld use
Purpose of Use
The DCI Scanning QBT2400 is especially useful in retail for scanning items at checkout, in inventory management for tracking goods, and in field services for documentation or ticket validation. Its ability to scan from digital screens also makes it highly effective in environments where electronic ticketing or coupons are used.
How to Use
To use the DCI Scanning QBT2400, pair it with a Bluetooth-enabled device such as a computer, tablet, or smartphone. Once paired, it is ready to scan barcodes. Simply point the scanner at the barcode, press the trigger, and the device will automatically decode the information. Regular charging and minimal maintenance are needed to keep the scanner operational.
Supported OS/Application/Industries
This scanner is compatible with devices that support Bluetooth, making it versatile for use with various operating systems including Windows, Android, and iOS. It's particularly valuable in retail, logistics, and field services where mobility and ease of use are crucial.
Benefits & Compatibility
The DCI Scanning QBT2400 offers significant benefits including enhanced mobility, operational efficiency, and the flexibility to scan a variety of barcode types from different sources. Its robust wireless connectivity and ergonomic design make it an excellent tool for businesses looking to streamline their scanning processes.
Warranty and FAQs
The DCI Scanning QBT2400 comes with a manufacturer's warranty that covers defects in materials and workmanship. Additional support is available through a comprehensive FAQ section and customer service to assist with troubleshooting and operational queries.
Delivery Services (UAE)
We provide efficient and reliable delivery services for the DCI Scanning QBT2400 across the UAE, ensuring that your scanner arrives quickly and ready for immediate deployment.
After Sales Support
Our after-sales support team is dedicated to providing outstanding service for the DCI Scanning QBT2400. We assist with any setup challenges, operational issues, or maintenance needs, ensuring your scanner continues to perform effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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