NEOTECH
HP PAVILION 14-DY1001NE Laptop - 11th Gen i7-1195G7, 16GB, 512GB SSD, 14" FHD Touch X360
HP PAVILION 14-DY1001NE Laptop - 11th Gen i7-1195G7, 16GB, 512GB SSD, 14" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience versatility at its best with the HP Pavilion 14-DY1001NE x360. Powered by an 11th Gen Intel i7 processor and 16GB RAM, this convertible laptop adapts to your needs with a 14" FHD touchscreen. Available now at NEOTECH.
Overview:
The HP Pavilion 14-DY1001NE x360 is a dynamic and powerful convertible laptop designed to cater to professionals and creatives who require adaptability and high performance. Featuring an 11th Gen Intel Core i7-1195G7 processor, 16GB of RAM, and a 512GB SSD, it offers both speed and space to handle demanding applications and multitasking with ease. Its 14-inch Full HD touchscreen display supports various modes, allowing you to switch between laptop, tent, stand, and tablet configurations.
Product Description:
This HP Pavilion x360 model enhances productivity and entertainment options with its flexible 360-degree hinge and responsive touchscreen. The powerful Intel Core i7 processor ensures efficient performance for everything from data processing to graphic design, while the 16GB of RAM facilitates smooth operation even with multiple applications open. The 512GB SSD provides ample storage for documents, media, and software, with quick access speeds enhancing the overall user experience. The Full HD resolution ensures crisp visuals, whether you're working on a presentation or streaming video.
Key Features:
- Processor: 11th Gen Intel Core i7-1195G7 for robust multitasking.
- Memory: 16GB RAM for seamless multitasking across numerous applications.
- Storage: 512GB SSD for extensive storage and rapid file access.
- Display: 14-inch FHD touchscreen with multi-mode functionality.
- Design: Sleek, portable design with a 360-degree hinge for easy mode transition.
- Battery Life: Long-lasting battery to support mobile productivity without constant recharging.
Product Quality and Performance:
The HP Pavilion 14-DY1001NE x360 is crafted to meet the demands of a busy lifestyle, featuring a durable build and reliable performance. Its advanced cooling system ensures it runs efficiently and quietly, even during extended use. The high-resolution touchscreen offers intuitive navigation and enhances productivity with its multi-touch capabilities.
Specifications:
- Dimensions: 322.5 x 214.5 x 19.6 mm
- Weight: Approximately 1.61 kg
- Operating System: Windows 11 Home
- Connectivity: Wi-Fi 6, Bluetooth 5.0, USB-C, HDMI, and more.
Purpose of Use:
Ideal for professionals and students who need a powerful, flexible device that can easily transition between different uses, whether at home, in the office, or on the go.
How to Use:
Take advantage of the x360 hinge by using the laptop in various modes to best suit your activity, from typing and browsing to watching and presenting.
Supported OS/Application/Industries:
Perfect for a broad range of applications, especially those that benefit from a touchscreen such as graphic design, presentations, and note-taking.
Benefits & Compatibility:
The combination of powerful internals and flexible design makes this laptop a great companion for users who value efficiency and versatility in their computing devices.
Warranty and FAQs:
Includes a standard one-year warranty from HP, with additional coverage options available through NEOTECH.
Packaging/Weight/Dimension:
Ships in secure packaging to protect during transit, with all necessary accessories included to get started immediately.
Shop Today & Receive Your Delivery Across the UAE!
Secure your HP Pavilion 14-DY1001NE x360 today from NEOTECH and enjoy fast delivery across the UAE, along with competitive pricing and exceptional customer service.
Best Price Guarantee:
NEOTECH guarantees the best prices for the HP Pavilion 14-DY1001NE x360. Find it cheaper elsewhere? We promise to match the price.
After Sales Support:
Our dedicated NEOTECH team is available to assist with any questions or issues, ensuring a seamless experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP Pavilion 14-DY1001NE x360 to help future buyers make well-informed decisions.
Stock Availability:
Contact NEOTECH to confirm the availability of the HP Pavilion 14-DY1001NE x360 before placing your order to ensure prompt delivery.
Get in Touch:
For more information or assistance with your purchase of the HP Pavilion 14-DY1001NE x360, reach out to NEOTECH’s customer service team. We are here to help with all your technology needs.
Disclaimer:
All information regarding the HP Pavilion 14-DY1001NE x360 Laptop is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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