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NEO Digital

HP 15-DY2024NR Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 15.6" FHD

HP 15-DY2024NR Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 15.6" FHD

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Experience smooth and efficient computing with the HP 15-DY2024NR, featuring an 11th Gen Intel Core i5-1135G7, 8GB RAM, and a 256GB SSD. Ideal for both professionals and students.

Overview:

The HP 15-DY2024NR is crafted for users who require a blend of performance and portability. This laptop is powered by an 11th Gen Intel Core i5-1135G7 processor, making it suitable for handling a wide range of tasks from office work to media consumption. The 15.6-inch FHD display provides clear and vibrant visuals, ensuring a great viewing experience for work and entertainment.

Product Description:

The HP 15-DY2024NR offers a solid performance with its Intel Core i5-1135G7 processor, designed to efficiently manage any of your daily computing needs. With 8GB of RAM, it facilitates smooth multitasking, while the 256GB SSD provides ample storage with quick data access. The Full HD display ensures sharp images, perfect for detailed work or relaxing with your favorite shows. Lightweight and durable, it’s an excellent choice for those who need a reliable laptop on the go.

Key Features:

  • Intel Core i5-1135G7 Processor: Delivers powerful processing capabilities for demanding applications.
  • 8GB RAM: Supports effective multitasking across multiple programs.
  • 256GB SSD: Offers speedy storage and swift boot-up times.
  • 15.6-inch FHD Display: Provides crisp, clear visuals with a wide viewing angle.
  • Sleek and Portable: Easy to carry, making it ideal for mobile professionals and students.

Quality and Performance:

Constructed to high standards, the HP 15-DY2024NR is built to last, undergoing rigorous testing to ensure durability. It offers reliable performance that can handle daily tasks with ease, suitable for both business and leisure use.

Specifications:

  • Processor: 11th Gen Intel Core i5-1135G7
  • Memory: 8GB RAM
  • Storage: 256GB SSD
  • Display: 15.6-inch Full HD (1920 x 1080)
  • Operating System: Windows 10 Home

Purpose of Use:

This laptop is ideal for users looking for a device that can handle everyday computing tasks such as document processing, browsing the internet, and streaming media. It is also well-suited for students and professionals who need a capable, reliable laptop for their studies or work.

How to Use:

To keep your HP 15-DY2024NR running at its best, regularly update the operating system and drivers, manage your storage to keep it from filling up, and use cloud services for additional backup.

Supported OS/Application/Industries:

The HP 15-DY2024NR comes with Windows 10 Home, supporting a broad range of applications and suitable for various industries including education, small business, and personal use.

Benefits & Compatibility:

This laptop provides a robust combination of efficiency and convenience, with its powerful processor and portable design, making it a great companion for users who need to work or study on the go.

Warranty and FAQs:

The laptop comes with a 1-year standard warranty, covering potential issues related to hardware defects. Additional support can be accessed through HP’s customer service.

Packaging/Weight/Dimension:

The HP 15-DY2024NR is securely packaged to protect it during transit, weighs approximately 1.75 kg, and measures 35.85 x 24.2 x 1.79 cm, offering a lightweight yet sturdy design.

Shop Today & Receive Your Delivery Across the UAE!

Purchase the HP 15-DY2024NR now and enjoy efficient delivery across the UAE. Benefit from a reliable laptop that enhances your productivity and meets your entertainment needs.

Best Price Guarantee:

We offer competitive pricing for the HP 15-DY2024NR. If you find a lower price elsewhere, we'll match it, ensuring you receive the best possible value for your investment.

After Sales Support:

Our after-sales support team is dedicated to providing you with comprehensive assistance after your purchase. Contact us for any inquiries or support needed for your new laptop.

Request for Customer Reviews and Testimonials:

We encourage you to share your experiences with the HP 15-DY2024NR to help us improve our service and assist other customers in making informed purchasing decisions.

Stock Availability:

Please contact us to confirm the availability of the HP 15-DY2024NR before placing your order. We strive to maintain accurate stock information and will inform you promptly of any changes.

Get in Touch:

For more information about the HP 15-DY2024NR or any other inquiries, our customer service team is ready to assist you. Contact us today for personalized support and expert advice.

Disclaimer:

All information about the HP 15-DY2024NR is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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