NEOTECH
DJI Osmo Action 3 Adventure Combo
DJI Osmo Action 3 Adventure Combo
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The DJI Osmo Action 3 Adventure Combo is your ultimate companion for capturing every thrilling moment with unparalleled clarity and stability. Designed with adventure enthusiasts in mind, this action camera combines robust performance with user-friendly features, ensuring you never miss a beat.
Design and Functionality:
With a compact and rugged design, the DJI Osmo Action 3 is built to withstand the harshest environments. Its intuitive interface and dual touchscreen displays make navigation and control effortless, even while on the move.
Key Features:
- 4K HDR Video: Capture stunning 4K HDR footage at 60fps, bringing your adventures to life with vibrant colors and sharp details.
- RockSteady 3.0 Stabilization: Enjoy smooth and stable video recording with advanced electronic image stabilization, perfect for action-packed moments.
- Dual Touchscreens: The front and rear touchscreens provide flexibility and ease of use, making it simple to frame shots and adjust settings.
- Waterproof up to 10m: Dive deep with confidence as the Osmo Action 3 is waterproof without the need for an additional case.
- Voice Control: Operate the camera hands-free with voice commands, allowing you to stay focused on the action.
Product Quality and Performance:
The DJI Osmo Action 3 Adventure Combo is designed to deliver top-notch performance in any situation. Its durable construction and high-quality components ensure reliability and longevity. With RockSteady 3.0 stabilization, every shot is smooth and professional. User testimonials highlight its ease of use and outstanding video quality, making it a favorite among adventurers and content creators.
Specifications:
- Dimensions: 70.5 x 47.0 x 32.5 mm
- Weight: 124g (camera only)
- Sensor: 12 MP 1/2.3" CMOS
- Video Resolution: 4K HDR, 60fps
- Battery Life: Up to 160 minutes of recording
- Material Composition: Durable, eco-friendly materials
Purpose of Use:
The DJI Osmo Action 3 is perfect for capturing high-energy activities such as hiking, biking, surfing, and other extreme sports. Its robust features ensure you can document your adventures with exceptional clarity and stability, making it an essential tool for both amateur and professional videographers.
How to Use:
To get started, fully charge the battery and insert a compatible microSD card. Power on the camera and use the touchscreen to navigate settings and modes. Mount the camera using the included accessories and begin recording your adventures in stunning 4K HDR. For maintenance, ensure the camera is clean and dry after use, especially if used in water.
Supported OS/Application/Industries:
The DJI Osmo Action 3 is compatible with both iOS and Android operating systems via the DJI Mimo app, allowing for easy video editing and sharing. It is highly relevant in industries such as sports, travel, and media production, enhancing content creation and storytelling.
Benefits & Compatibility:
- Enhanced Stabilization: RockSteady 3.0 ensures smooth footage in the most dynamic environments.
- Versatile Recording Options: Multiple shooting modes and resolutions provide flexibility for different creative needs.
- Eco-Friendly Materials: Built with durable, eco-conscious materials, supporting sustainable practices.
Warranty and FAQs:
The DJI Osmo Action 3 Adventure Combo includes a one-year warranty covering manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is available to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your DJI Osmo Action 3 Adventure Combo reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to ensure you have a smooth and enjoyable experience with your DJI Osmo Action 3. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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