NEOTECH
HP ENVY 15T-EW000 Laptop - 12th Gen i7-1260P, 16GB, 1TB SSD, 15.6" FHD Touch X360
HP ENVY 15T-EW000 Laptop - 12th Gen i7-1260P, 16GB, 1TB SSD, 15.6" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master multitasking with the HP ENVY 15T-EW000. This 2-in-1 laptop features a 12th Gen Intel i7-1260P, 16GB RAM, 1TB SSD, and a 15.6” FHD touch display in a versatile X360 design, perfect for professionals who demand power and precision.
Overview:
The HP ENVY 15T-EW000 Laptop is crafted for those who require dynamic performance and exceptional adaptability. Whether for business, creativity, or entertainment, this laptop's powerful specs and convertible design make it a top choice for high achievers.
Product Description:
The HP ENVY 15T-EW000 is equipped with the powerful 12th Generation Intel Core i7-1260P processor, offering a balance of power and efficiency that excels in demanding contexts. 16GB of RAM ensures smooth multitasking and responsive performance across multiple applications. The 1TB SSD provides extensive storage for large files, rapid system boots, and swift data access. The 15.6-inch Full HD touchscreen enhances interactivity with vibrant visuals and intuitive navigation, supported by the X360 design that allows for laptop, tent, stand, and tablet modes. This versatility is perfect for professionals who switch between presentations, content creation, and other tasks.
Key Features:
- CPU: 12th Gen Intel Core i7-1260P, robust and efficient for intensive tasks.
- Memory: 16GB RAM, ideal for advanced multitasking.
- Storage: 1TB SSD, ample and fast, enhancing overall productivity.
- Graphics: Integrated Intel graphics, suitable for professional multimedia tasks.
- Display: 15.6-inch FHD Touch X360, offers flexibility and crisp image quality.
- Design: Premium, sleek design that’s both functional and stylish.
Product Quality and Performance:
The HP ENVY 15T-EW000 is designed with premium materials that ensure durability without compromising on style. It features a robust cooling system that maintains optimal performance during extended use, making it reliable for long business days or intense creative sessions.
Specifications:
- Dimensions: 359 x 246 x 19 mm
- Weight: Approx. 2.1 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 9 hours, supporting prolonged productivity.
Purpose of Use:
This laptop is suited for business professionals, digital creators, and students who require a high-performance machine that can adapt to various needs and environments.
How to Use:
Utilize the X360 design to switch between modes for different tasks: use as a standard laptop for productivity, tent mode for presentations, or tablet mode for design and browsing.
Supported Applications:
Optimized for productivity suites like Microsoft Office, creative software such as Adobe Photoshop, and capable of handling light gaming and video streaming.
Benefits & Compatibility:
- Versatile Modes: Adjusts to your workflow with multiple usage configurations.
- Enhanced Touchscreen: Provides an interactive experience that enhances productivity and creativity.
- High Performance: Seamlessly handles professional software and multitasking.
Warranty and FAQs:
Comes with a standard one-year warranty, with extended options available. Visit our FAQ section for more details on support and services.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP ENVY 15T-EW000 now and enjoy our fast and reliable delivery services throughout the UAE.
Best Price Guarantee:
We guarantee the best price for the HP ENVY 15T-EW000. Find it cheaper elsewhere? We’ll match it.
After Sales Support:
Our dedicated support team is ready to assist with any setup or performance issues to ensure you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP ENVY 15T-EW000 to help us serve you better and assist other customers in their decision-making.
Stock Availability:
Please contact us directly to check the current stock status of the HP ENVY 15T-EW000 before placing your order to ensure availability.
Get in Touch:
For more detailed information or assistance with your HP ENVY 15T-EW000, please contact our customer service team.
Disclaimer:
All details about the HP ENVY 15T-EW000 are provided for general informational purposes only and may change without notice. Please confirm all specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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