NEOTECH
HP ENVY 15T-EW000 Laptop - 12th Gen i7-1260P, 16GB, 1TB SSD, 15.6" FHD Touch X360
HP ENVY 15T-EW000 Laptop - 12th Gen i7-1260P, 16GB, 1TB SSD, 15.6" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched efficiency and versatility with the HP ENVY 15T-EW000. Equipped with a 12th Gen Intel i7-1260P, 16GB RAM, 1TB SSD, and a 15.6” FHD touch display, this X360 laptop adapts to your every need. Perfect for professionals and creatives alike.
Overview:
The HP ENVY 15T-EW000 Laptop is designed for users who require a blend of performance, flexibility, and portability. Featuring a robust 12th Generation Intel processor and a versatile X360 touch display, it’s ideal for both professional tasks and personal entertainment.
Product Description:
The HP ENVY 15T-EW000 harnesses the power of the 12th Generation Intel Core i7-1260P processor, making it capable of handling demanding applications and multitasking with ease. The 16GB of RAM ensures smooth performance while switching between apps, and the 1TB SSD provides plenty of space for all your files and fast load times. The 15.6-inch Full HD touchscreen offers vibrant visuals and intuitive interaction, enhanced by its ability to flip into different modes—laptop, tent, stand, and tablet—to suit your viewing or interaction preferences.
Key Features:
- CPU: 12th Gen Intel Core i7-1260P, provides high-end performance for complex tasks.
- Memory: 16GB RAM, excellent for multitasking and demanding applications.
- Storage: 1TB SSD, offers large storage capacity and quick access to data.
- Graphics: Integrated Intel graphics, ideal for professional design work and HD video playback.
- Display: 15.6-inch FHD Touch X360, flexible and ideal for hands-on interaction.
- Portability: Sleek and light design, easy to carry and use on the go.
Product Quality and Performance:
Constructed with premium materials, the HP ENVY 15T-EW000 is built to last and perform. It features an advanced cooling system to maintain optimal performance during extended use, ensuring reliability whether you’re meeting tight deadlines or enjoying multimedia.
Specifications:
- Dimensions: 14.09 x 9.32 x 0.73 inches
- Weight: Approx. 4.42 lbs
- Operating System: Windows 11 Home
- Battery Life: Capable of running up to 8 hours on a single charge, supporting your day-to-day activities without frequent recharges.
Purpose of Use:
Ideal for professionals who need a reliable and powerful device for multimedia, design, and office productivity tasks. Also great for students and casual users who value flexibility in their computing devices.
How to Use:
Switch between various modes to accommodate your needs: use it as a laptop for typing reports, stand mode for presentations, tent mode for watching videos, or tablet mode for browsing and using touch-based applications.
Supported Applications:
Efficiently runs a variety of software applications, from Microsoft Office Suite to Adobe Creative Cloud, and is also great for streaming video content.
Benefits & Compatibility:
- Flexible Usage: Transformative design adapts to your preferred usage style.
- Interactive Touchscreen: Enhances user experience with responsive and intuitive touch control.
- Robust Performance: Equipped to handle both professional and personal applications with speed and efficiency.
Warranty and FAQs:
Comes with a standard one-year warranty. Additional warranty options available. For more information, please refer to the FAQ section on our website.
Shop Today & Receive Your Delivery Across the UAE!
Order now and take advantage of our reliable delivery service, ensuring a swift and secure arrival of your new HP ENVY 15T-EW000.
Best Price Guarantee:
We offer the best price for the HP ENVY 15T-EW000. Find it cheaper elsewhere? We’ll match it.
After Sales Support:
Comprehensive after-sales support to ensure you are completely satisfied with your purchase. Our team is ready to help with any questions or issues.
Request for Customer Reviews and Testimonials:
Your feedback matters! Please leave a review or testimonial sharing your experience with the HP ENVY 15T-EW000 to help others make informed decisions.
Stock Availability:
To ensure availability, please contact us directly before placing your order.
Get in Touch:
For more information or assistance with your purchase of the HP ENVY 15T-EW000, please contact our customer service team.
Disclaimer:
All specifications and descriptions provided here are accurate as of the time of writing and are subject to change without notice. Confirm all details with our sales team prior to purchase. Product images are for illustrative purposes only and may differ from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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