NEOTECH
HP OMEN TRANSCEND 14-FB0013DX Gaming (2024) Laptop - Series 1 Ultra 7 155H, 16GB, 1TB SSD, NVIDIA GeForce RTX 4060, 14" 2.8K
HP OMEN TRANSCEND 14-FB0013DX Gaming (2024) Laptop - Series 1 Ultra 7 155H, 16GB, 1TB SSD, NVIDIA GeForce RTX 4060, 14" 2.8K
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the gaming world with the HP OMEN Transcend 14-FB0013DX. Featuring a Series 1 Ultra 7 155H CPU, 16GB RAM, 1TB SSD, and NVIDIA RTX 4060, all within a stunning 14-inch 2.8K display, this laptop is your gateway to superior performance in a portable design.
Overview:
The HP OMEN Transcend 14-FB0013DX is engineered for gamers who demand power, performance, and portability. This gaming powerhouse packs high-end specifications into a sleek, lightweight frame, making it perfect for gaming on the go without compromise.
Product Description:
The HP OMEN Transcend 14-FB0013DX boasts the latest Series 1 Ultra 7 155H processor, providing exceptional speed and responsiveness for gaming, content creation, and multitasking. With 16GB of RAM, it handles even the most demanding games and applications seamlessly. The 1TB SSD offers ample storage with rapid load times, while the NVIDIA GeForce RTX 4060 graphics card delivers stunning visuals and ray-tracing capabilities, bringing your games to life. The laptop's 14-inch 2.8K display not only offers breathtaking clarity but also ensures vibrant colors and deep contrasts, enhancing your gaming and viewing experience.
Key Features:
- CPU: Series 1 Ultra 7 155H, optimized for high-performance gaming.
- Memory: 16GB RAM, enabling flawless multitasking and gameplay.
- Storage: 1TB SSD, for extensive storage and fast game loads.
- Graphics: NVIDIA GeForce RTX 4060, for cutting-edge visual performance.
- Display: 14-inch 2.8K resolution, providing crisp, detailed visuals.
- Design: Compact and lightweight, designed for mobility.
Product Quality and Performance:
The HP OMEN Transcend 14-FB0013DX is built with a robust metal chassis that withstands the rigors of travel and intense gaming sessions. It features advanced cooling technology to maintain optimal performance during extended gaming marathons. The laptop also includes a high-quality keyboard with customizable RGB lighting, enhancing both functionality and aesthetic appeal.
Specifications:
- Dimensions: 32.5 x 22.0 x 1.8 cm
- Weight: Approx. 1.79 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 8 hours, supporting fast charging technology.
Purpose of Use:
This laptop is ideal for competitive gamers, streamers, and tech enthusiasts who require a powerful, portable device that can handle intense gaming sessions and high-level content creation.
How to Use:
Use it as your primary gaming device at home or on the move. Its portability makes it perfect for LAN parties, tournaments, or cozy gaming sessions anywhere.
Supported Applications:
Capable of running all modern gaming titles at high settings thanks to its powerful GPU and CPU, as well as software for streaming, video editing, and graphic design.
Benefits & Compatibility:
- Portable Gaming Power: Offers top-tier gaming performance wherever you go.
- High-Resolution Display: Immerses you in ultra-clear and vivid game worlds.
- Advanced Graphics: Supports the latest gaming technologies, including ray tracing.
Warranty and FAQs:
Comes with a one-year warranty. Extendable options available. Visit our website for FAQs that provide guidance on optimization, customization, and maintenance.
Shop Today & Receive Your Delivery Across the UAE!
Experience unparalleled gaming by ordering the HP OMEN Transcend 14-FB0013DX today, with reliable delivery services available throughout the UAE.
Best Price Guarantee:
We offer competitive pricing on the HP OMEN Transcend 14-FB0013DX. See a lower price elsewhere? We’ll match it.
After Sales Support:
Our customer service team is ready to assist with any issues or queries post-purchase, ensuring you have a smooth experience with your new gaming laptop.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the HP OMEN Transcend 14-FB0013DX to help other gamers make informed decisions.
Stock Availability:
Contact us directly to check the availability of the HP OMEN Transcend 14-FB0013DX before placing your order.
Get in Touch:
For more information or assistance with your HP OMEN Transcend 14-FB0013DX, please contact our expert customer support team.
Disclaimer:
All product details and specifications are provided for informational purposes only and are subject to change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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