NEOTECH
SecuGen Unity 20 Bluetooth
SecuGen Unity 20 Bluetooth
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover wireless convenience and robust security with the SecuGen Unity 20 Bluetooth fingerprint scanner, perfect for flexible and mobile authentication. Available at NEOTECH.
Overview:
The SecuGen Unity 20 Bluetooth is a state-of-the-art wireless fingerprint scanner that offers superior performance and flexibility for mobile and desktop applications. This device is ideal for scenarios requiring secure, remote authentication, such as fieldwork, mobile offices, and shared workspaces.
Product Description:
SecuGen's Unity 20 Bluetooth combines high-quality fingerprint scanning with the convenience of Bluetooth connectivity. This compact and portable device features an advanced optical sensor capable of capturing high-resolution fingerprint images under various environmental conditions. It's designed to work seamlessly with smartphones, tablets, and PCs, providing a versatile solution for identity verification.
Key Features:
- Bluetooth Connectivity: Enables wireless operation for enhanced mobility and ease of use.
- High-Resolution Optical Sensor: Ensures detailed and accurate fingerprint recognition.
- Portable Design: Lightweight and compact, making it easy to carry and use anywhere.
- Universal Compatibility: Works with Windows, Android, and iOS devices.
- Robust Security: Features encryption for secure data transmission.
Product Quality and Performance:
The Unity 20 Bluetooth is built to the high standards SecuGen is known for, with a rugged construction that withstands daily use and mobile environments. It offers fast and reliable scanning performance, ensuring that user verification is both quick and accurate.
Specifications:
- Sensor Type: Optical
- Resolution: 500 DPI
- Wireless Connectivity: Bluetooth 4.0
- Battery Life: Long-lasting battery for extended use on the go
- Compatibility: Supports a wide range of devices and platforms
Purpose of Use:
This fingerprint scanner is particularly useful in:
- Mobile Workforces: Enhances security for teams needing remote access to systems.
- Shared Workspaces: Allows flexible and secure access management.
- Educational Institutions: Securely manages access to facilities and digital resources.
- Healthcare Settings: Provides patient and provider identification in mobile healthcare scenarios.
How to Use:
To start using the SecuGen Unity 20 Bluetooth, charge the device, pair it with a mobile device or computer via Bluetooth, and install any required drivers or software. Once paired, the device is ready for use in capturing and processing fingerprints for authentication in various applications.
Supported Applications/Industries:
- Corporate IT: Secure access to enterprise systems and data.
- Law Enforcement: Mobile identification checks in the field.
- Retail: Secure point-of-sale systems.
- Financial Services: Bank worker authentication for mobile and temporary setups.
Benefits & Compatibility:
- Enhanced Mobility: Allows users to authenticate securely from virtually anywhere.
- Increased Flexibility: Compatible with many devices and operating systems.
- Improved User Experience: Quick setup and ease of use facilitate a smooth user experience.
- High-Security Standards: Ensures data is encrypted and securely transmitted.
Warranty and FAQs:
Comes with a manufacturer's warranty covering defects and performance issues. NEOTECH provides detailed FAQs and responsive support for any queries or troubleshooting needs.
Packaging/Weight/Dimension:
The Unity 20 Bluetooth is packaged with the scanner, a USB charging cable, and user documentation. It is designed to be portable and ready for immediate deployment.
Shop Today & Receive Your Delivery Across the UAE!
Secure your business and personal data with the cutting-edge SecuGen Unity 20 Bluetooth, available now at NEOTECH. Embrace flexibility without compromising security.
Best Price Guarantee:
NEOTECH offers competitive pricing for the SecuGen Unity 20 Bluetooth. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our dedicated NEOTECH team is ready to assist with any post-purchase inquiries or support needs, ensuring your complete satisfaction with our products and services.
Request for Customer Reviews and Testimonials:
We value feedback from our customers and encourage you to share your experience with the SecuGen Unity 20 Bluetooth to help us continue improving and assisting others in their security needs.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the SecuGen Unity 20 Bluetooth. We strive to keep a sufficient stock for immediate delivery.
Get in Touch:
For more information about the SecuGen Unity 20 Bluetooth or additional support, contact our expert team at NEOTECH. We are here to provide you with comprehensive service and expertise.
Disclaimer:
All information regarding the SecuGen Unity 20 Bluetooth is for general informational purposes only and may change. Please verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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