NEO Digital
DATA LOGIC BARCODE SCANNER QW2100
DATA LOGIC BARCODE SCANNER QW2100
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your checkout process with the Datalogic Barcode Scanner QW2100, featuring quick-read capabilities for 1D barcodes. Perfect for retail and logistics. Get yours at NEOTECH.
Overview:
The Datalogic Barcode Scanner QW2100 is designed for fast and reliable 1D barcode scanning, making it an ideal tool for retail, logistics, and light industrial environments. This scanner is particularly adept at reading wide and linear codes, which are commonly used in various sectors for tracking and data management.
Product Description:
The QW2100 features Datalogic's patented 'Green Spot' technology for good-read feedback, which is helpful in noisy environments where audio feedback might be missed. It has a wide angle scanning lens, which allows for greater capture rates from a closer proximity, making it easier to use in cramped conditions like checkout stations or crowded warehouses.
Key Features:
- Wide Scanning Angle: Enables quick reading of wider codes and enhances user comfort.
- Datalogic 'Green Spot' Technology: Provides visual feedback directly on the code, useful in quiet or loud environments.
- Robust Design: Built to withstand daily use and accidental drops.
- Gooseneck Stand: Includes a flexible stand that allows for hands-free operation.
- Fast Decoding Rate: Efficiently manages multiple scans per second, increasing throughput.
Product Quality and Performance:
Constructed with durability in mind, the Datalogic QW2100 can withstand repeated drops from 1.5 meters and features a water and particulate resistance rating of IP42, ensuring it performs well even in tough environments. Its scanning performance is optimized to reduce fatigue and increase efficiency for users.
Specifications:
- Scan Pattern: Linear
- Light Source: Red LED 610-650 nm
- Print Contrast: Minimum of 25%
- Reading Angle: Skew +/- 65°, Pitch +/- 65°
- Drop Resistance: Survives 1.5 m / 5.0 ft drops to concrete
- Environmental Sealing: Water and Particulate Sealing Rating: IP42
Purpose of Use:
Ideal for retail point-of-sale, document processing, and fast-paced shipping environments where quick and accurate scanning of 1D barcodes is necessary.
How to Use:
Connect the QW2100 to your point of sale system or computer using the USB interface, mount it on the gooseneck stand for hands-free operation, or use it as a handheld device. Customize settings via Datalogic software to optimize performance according to your operational needs.
Supported Applications/Industries:
- Retail: Enhances checkout efficiency and customer service in supermarkets, department stores, and specialty shops.
- Logistics: Streamlines processes in warehousing, distribution, and inventory management.
- Hospitality: Assists in managing event ticketing and fast check-ins.
Benefits & Compatibility:
- Increased Productivity: Reduces transaction times with fast scanning capabilities.
- Enhanced User Experience: Easy to handle and requires minimal user effort for scanning.
- Versatile Use: Flexible deployment options to meet various business needs.
Warranty and FAQs:
Includes a standard manufacturer’s warranty covering defects in materials and workmanship. NEOTECH offers extended support and warranty options for further assurance.
Packaging/Weight/Dimension:
The package includes the barcode scanner, USB cable, and stand. It is securely packed to prevent damage during transit and ensure it arrives in excellent condition.
Shop Today & Receive Your Delivery Across the UAE!
Order the Datalogic Barcode Scanner QW2100 from NEOTECH and take advantage of our reliable delivery and excellent customer support.
Best Price Guarantee:
NEOTECH provides competitive pricing for the Datalogic Barcode Scanner QW2100. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our NEOTECH team is available to assist with any installation, configuration, or operational questions about the Datalogic Barcode Scanner QW2100. We are committed to providing excellent customer service and ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the QW2100 to help us continually improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the Datalogic Barcode Scanner QW2100. We strive to maintain a comprehensive stock for immediate delivery.
Get in Touch:
For more information about the Datalogic Barcode Scanner QW2100 or additional support, contact our expert team at NEOTECH. We are dedicated to providing you with the highest level of service and expertise.
Disclaimer:
All information regarding the Datalogic Barcode Scanner QW2100 is for general informational purposes only and may change. Verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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