NEO Digital
EPSON RIBBON ERC30/34/38
EPSON RIBBON ERC30/34/38
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure consistent and clear printing with the Epson Ribbon ERC30/34/38, ideal for POS systems and receipt printers. Get yours today at NEOTECH.
Overview:
The Epson Ribbon ERC30/34/38 is specifically designed for use in select Epson printers, providing high-quality, durable printing solutions for businesses utilizing point of sale (POS) systems. This ribbon ensures smooth operation and excellent print quality in demanding retail and hospitality environments.
Product Description:
The ERC30/34/38 ribbon cartridge delivers precise, crisp prints and is specifically crafted for compatibility with Epson's range of impact printers. These ribbons are essential for businesses that require reliable output for receipts, orders, and other printed materials. The ribbon is made from high-quality fabric that minimizes wear on your printer's print head and ensures long-lasting performance.
Key Features:
- Compatibility: Designed for use with Epson TM-U220, TM-U210, TM-U230, TM-U325, TM-U375, TM-U200, and other specified models.
- High-Quality Ink: Provides clear, consistent prints without smudging or fading.
- Durable: Manufactured to withstand the rigors of frequent printing in busy environments.
- Easy Installation: Simple to install and replace, minimizing downtime and maintenance hassle.
- Cost-Effective: Offers excellent print yield, making it a cost-effective printing solution.
Product Quality and Performance:
The Epson Ribbon ERC30/34/38 is engineered to meet the high standards set by Epson, ensuring optimal performance and reliability. Each ribbon is rigorously tested to deliver consistent print quality from the first to the last print, making it an ideal choice for high-volume printing tasks.
Specifications:
- Color: Black and/or red, depending on the model.
- Material: Premium fabric ribbon that reduces friction and wear on the printer.
- Package Quantity: Available in single or multiple packs for bulk usage needs.
- Printer Compatibility: Specifically designed for a range of Epson POS and impact printers.
Purpose of Use:
Ideal for printing receipts, kitchen orders, and other transactional documents in retail, hospitality, and service industries where Epson impact printers are employed.
How to Use:
Replace your old ribbon with the Epson ERC30/34/38 by opening the printer cover, removing the spent ribbon, placing the new ribbon in the designated slot, and securely closing the cover. Ensure the ribbon is correctly seated to avoid any printing issues.
Supported Applications/Industries:
- Retail: Ensures clear printing of receipts and transaction records.
- Hospitality: Ideal for kitchen and service area printers where order clarity is paramount.
- Service Industry: Suitable for businesses that need to maintain hard copies of daily transactions.
Benefits & Compatibility:
- Enhanced Print Quality: Maintains the clarity and legibility of printed text on every receipt or order.
- Longevity: Reduces the frequency of replacements with its durable construction.
- Operational Efficiency: Easy to install and replace, supporting uninterrupted business operations.
Warranty and FAQs:
Comes with a standard warranty that covers defects in materials and workmanship. NEOTECH provides a comprehensive FAQ and support service to help with any issues.
Packaging/Weight/Dimension:
Packaged to protect the ribbon from damage during transit, ensuring it arrives in perfect condition. Includes detailed instructions for installation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Epson Ribbon ERC30/34/38 from NEOTECH for reliable service and expert customer support.
Best Price Guarantee:
NEOTECH offers competitive pricing on the Epson Ribbon ERC30/34/38. Find a lower price elsewhere? We'll match it to ensure you get the best value.
After Sales Support:
Our team at NEOTECH is available to assist with any setup, installation, or usage questions about the Epson Ribbon ERC30/34/38. We are committed to providing excellent customer service and ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Epson Ribbon to help us continually improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact NEOTECH directly to confirm the availability of the Epson Ribbon ERC30/34/38. We strive to maintain a comprehensive stock for immediate delivery.
Get in Touch:
For more information about the Epson Ribbon ERC30/34/38 or additional support, contact our expert team at NEOTECH. We are dedicated to providing you with the highest level of service and expertise.
Disclaimer:
All information regarding the Epson Ribbon ERC30/34/38 is for general informational purposes only and may change. Verify all details with a NEOTECH representative before making a purchase. We are not responsible for any unintentional errors in product information. Prices and availability are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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