NEO Digital
POSTECH PT-3230 2 ND DISPLAY
POSTECH PT-3230 2 ND DISPLAY
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize efficiency and enhance customer interactions with the POSTECH PT-3230 POS System, featuring a robust primary unit and a secondary customer-facing display. Ideal for retail and hospitality environments.
Overview:
The POSTECH PT-3230 POS System is equipped with a dual display setup, designed to enhance the customer service experience in fast-paced retail and hospitality settings. This system offers seamless operation with its primary operator display and an additional secondary display that provides transparency for customer transactions.
Product Description:
The POSTECH PT-3230 is a highly reliable POS system that includes a main operator interface and a second display aimed at the customer. This setup not only speeds up transactions but also increases customer trust by allowing them to view transaction details as they occur. Built with durability and performance in mind, the PT-3230 is suitable for a wide range of business applications.
Key Features:
- Dual Display Setup: Features a primary display for the operator and a secondary display for customer interaction, enhancing the checkout experience.
- High Performance: Equipped with a powerful processor to handle multiple transactions smoothly, supporting a high-volume business environment.
- User-Friendly Interface: Both displays are easy to navigate, reducing training time and improving user efficiency.
- Durable Design: Constructed to withstand daily use in busy commercial settings.
- Flexible Connectivity: Offers a variety of ports and connections to integrate seamlessly with other business systems.
Product Quality and Performance:
Constructed from premium materials, the POSTECH PT-3230 ensures durability and reliability. The system is tested extensively to handle the demands of continuous daily operation, providing businesses with a stable and efficient POS solution.
Specifications:
- Processor: Advanced CPU for optimal POS operations
- Primary Display: Touchscreen interface for operator use
- Secondary Display: Customer-facing screen for transaction verification
- Connectivity: Includes USB, Ethernet, and optional Wi-Fi
- Compatibility: Compatible with various POS software and peripherals
Purpose of Use:
The PT-3230 is designed for businesses that value customer interaction and efficiency, such as retail stores, restaurants, and cafes. The dual displays facilitate a transparent transaction process, improving overall customer satisfaction.
How to Use:
Setup involves connecting the primary and secondary displays to the main unit and linking all necessary peripherals such as scanners, printers, and cash drawers. Configure the system with your preferred POS software, and train staff to utilize the features of both displays effectively.
Supported Industries:
This POS system is particularly effective in environments that require direct customer interaction, including retail sales, food service, and hospitality.
Benefits & Compatibility:
- Enhanced Customer Trust: The secondary display allows customers to see prices, totals, and other transaction details, which helps to build trust and satisfaction.
- Increased Efficiency: Streamlines the checkout process, enabling faster service and reduced wait times.
- Versatile Integration: Easily connects with existing systems and software, providing flexibility in setup and operation.
Warranty and FAQs:
POSTECH offers a comprehensive warranty for the PT-3230, covering components and labor. For detailed warranty information and answers to common questions, please refer to the product documentation or contact POSTECH support directly.
Packaging/Weight/Dimension:
The system comes packaged with all necessary components for setup, including cables and installation guides. Packaging details ensure safe transit and delivery, with specifics on dimensions and weight provided for logistical planning.
Order Today & Transform Your Business Interaction!
Invest in the POSTECH PT-3230 POS System to upgrade your transaction process and improve customer interactions. We offer competitive pricing and reliable delivery services.
Best Price Guarantee:
We are committed to providing the best prices for our POS systems. If you find the POSTECH PT-3230 at a lower price elsewhere, we will match it.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational questions about the POSTECH PT-3230, ensuring you can fully utilize its capabilities.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with the POSTECH PT-3230 to help us continue improving our products and services.
Stock Availability:
Please contact us to confirm stock availability before placing your order. This POS system is typically available for dispatch within a reasonable timeframe.
Get in Touch:
For any inquiries about the POSTECH PT-3230 POS System or other questions, please contact our expert support team. We are committed to providing comprehensive product support and addressing any concerns you may have.
Disclaimer:
All information regarding the POSTECH PT-3230 POS System on our website is provided for general informational purposes only and is subject to change. While we strive for accuracy, we are not liable for any errors or omissions in the content. Customers are encouraged to verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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