NEO Digital
MSI MODERN 15 B12MO-1000US Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 15.6" FHD
MSI MODERN 15 B12MO-1000US Laptop - 12th Gen i7-1255U, 16GB, 512GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your productivity with the MSI Modern 15 B12MO-1000US, featuring a 12th Gen Intel i7 processor, 16GB RAM, and a 512GB SSD. Ideal for professionals seeking performance and portability.
Overview
The MSI Modern 15 B12MO-1000US is crafted for professionals and creatives who need a reliable, high-performance laptop. This device combines a 12th Gen Intel Core i7-1255U processor with 16GB of RAM and a 512GB SSD, all housed in a sleek design with a 15.6-inch Full HD display.
Product Description
The MSI Modern 15 B12MO-1000US Laptop is designed to boost efficiency and productivity. Whether you're multitasking, managing business projects, or engaging in creative endeavors, this laptop offers the processing power and speed you need. Its lightweight design and long battery life make it perfect for on-the-go professionals. The 15.6-inch FHD display provides crisp and clear visuals, enhancing your experience whether you're preparing presentations or streaming media.
Key Features
- Processor: 12th Gen Intel Core i7-1255U, delivering robust performance for demanding applications.
- Memory: 16GB RAM allows for seamless multitasking.
- Storage: 512GB SSD offers ample space with fast load times.
- Display: 15.6-inch FHD (1920x1080) for sharp, vibrant visuals.
- Portability: Slim profile and lightweight design for easy mobility.
- Battery Life: Extended battery life to power through your workday.
Product Quality and Performance
The MSI Modern 15 is built to meet the needs of today's professionals. It features a durable chassis, a responsive keyboard, and advanced cooling solutions to maintain optimal performance. Tested rigorously for reliability, it's equipped to handle both office and fieldwork.
Specifications
- CPU: Intel Core i7-1255U (10 cores, up to 4.7 GHz)
- GPU: Integrated Intel Iris Xe Graphics
- Display: 15.6" Full HD (1920x1080), Anti-Glare
- Memory: 16GB DDR4
- Storage: 512GB NVMe SSD
- Ports: USB-C, USB 3.2, HDMI, microSD card reader
- Operating System: Windows 11 Home
- Dimensions: 356.8 x 233.7 x 16.9 mm
- Weight: 1.6 kg
Purpose of Use
Ideal for professionals who require a powerful laptop for handling complex tasks such as data analysis, graphic design, and video editing. Its light weight and robust construction also make it suitable for frequent travelers.
How to Use
To begin using the MSI Modern 15, power it up and follow the on-screen instructions to configure Windows 11. Connect to Wi-Fi, install necessary software applications, and adjust the settings to optimize battery life and performance according to your needs.
Supported OS/Application/Industries
This laptop supports a wide range of professional applications, making it suitable for industries like finance, marketing, design, and software development. It's also great for students and educators who need a reliable device for research and online learning.
Benefits & Compatibility
- Enhanced Productivity: Powerful components ensure efficient workflow and application handling.
- Visual Clarity: FHD display provides excellent clarity for detailed work and media consumption.
- Professional Mobility: Lightweight and durable, perfect for travel and presentations.
Warranty and FAQs
Includes a standard manufacturer warranty covering hardware defects and issues. For specific warranty details and troubleshooting help, refer to our FAQ section or contact our customer support directly.
Packaging/Weight/Dimension
- Packaging: Securely packed to protect the laptop during transport.
- Weight: 1.6 kg, making it easy to carry.
- Dimensions: Compact enough to fit in most bags and backpacks.
Shop Today & Receive Your Delivery Across Regions!
Order your MSI Modern 15 B12MO-1000US today and take advantage of our fast, reliable delivery service. Get ready to enhance your professional capabilities with a top-tier laptop.
Best Price Guarantee
We offer competitive pricing on the MSI Modern 15 with a best price guarantee. Find a lower price elsewhere? We'll match it to ensure you get the best value for your investment.
After Sales Support
Our dedicated support team is here to assist with any setup or operational questions you may have about the MSI Modern 15. Whether it's software installations or performance optimizations, we're here to help.
Request for Customer Reviews and Testimonials
Your feedback is invaluable to us. Please share your experience with the MSI Modern 15 to help us improve our products and assist other customers in making informed purchasing decisions.
Stock Availability
Check availability of the MSI Modern 15 B12MO-1000US by contacting us directly. We strive to keep a full inventory to meet your needs efficiently.
Get in Touch
For more information about the MSI Modern 15 or for further assistance with your purchase, please contact our expert support team. We are committed to providing you with the best possible service and support
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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