NEO Digital
MSI MODERN 14 C13M Laptop - 13th Gen i5-1335U, 16GB, 512GB SSD, 14" FHD
MSI MODERN 14 C13M Laptop - 13th Gen i5-1335U, 16GB, 512GB SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the MSI Modern 14 C13M Laptop, featuring a powerful 13th Gen Intel i5 processor, 16GB RAM, and a 512GB SSD, all packed into a sleek 14-inch FHD display. Perfect for professionals on the go.
Overview
The MSI Modern 14 C13M is designed for professionals and students who need a reliable, high-performance laptop for everyday tasks and more. It combines a 13th Gen Intel i5-1335U processor with 16GB of RAM and a 512GB SSD, providing ample power and storage to handle multiple applications smoothly. The 14-inch Full HD display offers crisp, clear visuals, making it ideal for both work and entertainment.
Product Description
The MSI Modern 14 C13M is the perfect blend of performance and portability. This laptop features a 13th Gen Intel Core i5-1335U processor that delivers efficient and robust performance for computing tasks, while the 16GB of RAM ensures smooth multitasking. The 512GB SSD provides fast data access and ample storage space. The 14-inch FHD display produces vibrant visuals with accurate colors, suited for everything from document editing to media consumption. Its lightweight design and long battery life make it an excellent choice for mobile professionals.
Key Features
- Processor: 13th Gen Intel Core i5-1335U for high-efficiency performance.
- Memory: 16GB RAM allows for effortless multitasking.
- Storage: 512GB SSD offers quick boot times and generous storage.
- Display: 14-inch Full HD (1920x1080) screen provides sharp and clear visuals.
- Portability: Ultra-lightweight design with a robust battery life, perfect for on-the-go use.
- Connectivity: Multiple ports including USB-C, HDMI, and more for comprehensive connectivity options.
Product Quality and Performance
The MSI Modern 14 C13M is built to high standards with a focus on reliability and durability. It undergoes rigorous testing to ensure it stands up to the demands of daily use. The efficient cooling system keeps the laptop running at optimal temperatures to maintain performance during extended use.
Specifications
- CPU: Intel Core i5-1335U
- GPU: Integrated Intel Graphics
- Display: 14" Full HD (1920x1080)
- Memory: 16GB DDR4
- Storage: 512GB NVMe SSD
- Ports: USB-C, USB 3.2, HDMI, microSD card reader, headphone/mic combo
- Operating System: Windows 11 Home
- Dimensions: Sleek and slim for easy portability
- Weight: Lightweight for maximum mobility
Purpose of Use
This laptop is ideal for professionals and students who need a reliable machine for writing, researching, creating presentations, and other productivity tasks. It's also well-suited for light photo editing and streaming media.
How to Use
To start using the MSI Modern 14 C13M, power it up and follow the on-screen instructions to set up Windows 11 Home. Install necessary software applications and connect to Wi-Fi. Customize your settings via the control panel to optimize battery life and manage other preferences.
Supported OS/Application/Industries
This laptop supports all major productivity applications, including Microsoft Office, Adobe Suite, and various business tools, making it suitable for a range of professional and academic environments.
Benefits & Compatibility
- Efficient Performance: Fast processor and ample RAM handle everyday tasks smoothly.
- Compact and Lightweight: Easy to carry, ideal for travel and mobile use.
- High-Quality Display: Great for presentations and entertainment.
Warranty and FAQs
Comes with a standard manufacturer's warranty covering defects in materials and workmanship. Visit our FAQ section or contact customer service for more detailed information on support and warranty claims.
Packaging/Weight/Dimension
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Light enough to carry around all day without strain.
- Dimensions: Compact design fits easily in most bags and backpacks.
Shop Today & Receive Your Delivery Across Regions!
Order your MSI Modern 14 C13M today and enjoy our reliable delivery service. Streamline your work and play with a laptop designed for modern life.
Best Price Guarantee
We offer competitive pricing on the MSI Modern 14 C13M with a best price guarantee. Find a lower price elsewhere? We'll match it to ensure you get the best deal.
After Sales Support
Our customer service team is ready to assist with any setup or performance questions about your new MSI laptop. Contact us for expert advice and support.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the MSI Modern 14 C13M to help us improve our products and assist other customers in making informed decisions.
Stock Availability
Please check with us for the availability of the MSI Modern 14 C13M. We aim to keep a full inventory to meet your needs promptly.
Get in Touch
For more information about the MSI Modern 14 C13M or any other inquiries, please contact our support team. We are committed to providing you with the best service and support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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