NEO Digital
MSI KATANA 15 Laptop - 12th Gen i7-13620H, 16GB , 512GB SSD, Nvidia RTX 4050, 15.6" FHD
MSI KATANA 15 Laptop - 12th Gen i7-13620H, 16GB , 512GB SSD, Nvidia RTX 4050, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming experience with the MSI KATANA 15, equipped with a 12th Gen Intel i7-13620H, NVIDIA RTX 4050, 16GB RAM, and a 512GB SSD. Perfect for gamers seeking top-tier performance on a 15.6-inch FHD display.
Overview
The MSI KATANA 15 Gaming Laptop is designed for gamers who need a blend of performance, style, and portability. Featuring the 12th Gen Intel Core i7-13620H processor and NVIDIA GeForce RTX 4050 graphics card, this laptop is capable of handling modern games and applications with ease. The 15.6-inch Full HD display ensures vibrant and clear visuals, enhancing every gaming session.
Product Description
The MSI KATANA 15 is your gateway to competitive gaming and high-level productivity. Powered by the robust 12th Gen Intel Core i7-13620H and complemented by the NVIDIA GeForce RTX 4050, this laptop delivers reliable and potent performance. It comes with 16GB of RAM for smooth multitasking and a 512GB SSD for ample storage and quick load times. The 15.6-inch FHD screen provides exceptional clarity and detail, making it perfect for gaming, multimedia enjoyment, and content creation. Its sleek design embodies a modern aesthetic that appeals to gamers who value both performance and appearance.
Key Features
- Processor: 12th Gen Intel Core i7-13620H, optimized for gaming and multitasking.
- Graphics Card: NVIDIA GeForce RTX 4050 4GB, offering powerful graphics capabilities for gaming and creative work.
- Memory: 16GB RAM, ensuring smooth operation and effective multitasking.
- Storage: 512GB SSD, providing fast boot times and substantial space for games and files.
- Display: 15.6-inch FHD (1920x1080), delivering vibrant visuals and detailed graphics.
- Design: Sleek and stylish, with a gaming-focused aesthetic.
Product Quality and Performance
The MSI KATANA 15 is constructed with premium materials for durability and performance. Its advanced cooling system effectively dissipates heat, maintaining optimal performance during extended gaming sessions. This laptop is designed to meet the rigorous demands of gamers and professionals alike, providing the perfect blend of power, performance, and portability.
Specifications
- CPU: Intel Core i7-13620H
- GPU: NVIDIA GeForce RTX 4050 4GB
- Display: 15.6" FHD (1920x1080)
- Memory: 16GB DDR4
- Storage: 512GB NVMe SSD
- Ports: USB-C, USB 3.2, HDMI, Ethernet, headphone/mic combo
- Operating System: Windows 11 Home
- Dimensions: Designed for mobility without sacrificing performance.
- Weight: Light enough for easy portability.
Purpose of Use
This laptop is perfect for gamers looking for a device that offers both high performance and mobility. It's also well-suited for professionals and creatives who require a powerful machine for graphic design, video editing, and other resource-intensive tasks.
How to Use
To maximize the performance of your MSI KATANA 15, ensure that you keep the system updated with the latest drivers and software from MSI. Customize the graphics settings via the NVIDIA Control Panel to suit your gaming preferences. Regularly clean the laptop's vents and manage your storage to keep the system running efficiently.
Supported OS/Application
Supports Windows 11 and is compatible with all major gaming and professional applications, ensuring a versatile usage experience.
Benefits & Compatibility
- Superior Gaming Performance: Delivers exceptional gaming experiences with the latest hardware.
- Vivid Display: FHD screen provides great visual clarity for gaming and video streaming.
- Portable Design: Lightweight and easy to transport, ideal for gaming on the go.
Warranty and FAQs
Includes a manufacturer’s warranty that covers hardware defects and performance issues. Visit our website or contact customer support for detailed warranty information and FAQs.
Packaging/Weight/Dimension
- Packaging: Securely packed to ensure the device arrives in pristine condition.
- Weight: Optimally balanced for portability and performance.
- Dimensions: Compact design for easy transport and storage.
Shop Today & Receive Your Delivery
Order your MSI KATANA 15 today for fast, reliable delivery. Unleash your gaming potential with a laptop that blends high performance with sleek design.
Best Price Guarantee
We monitor our prices to ensure you always get the best deal. If you find a lower price elsewhere, we will match it.
After Sales Support
Our customer service team is ready to help with any setup or performance issues. Contact us for expert assistance and guidance.
Request for Customer Reviews and Testimonials
Your feedback is invaluable to us! Please share your experience with the MSI KATANA 15 to help us continue improving and to assist other customers in their decision-making process.
Stock Availability
Please check directly with us for the current stock status and estimated delivery times to ensure you can receive your laptop as soon as possible.
Get in Touch
For any questions or concerns about our products, please contact our expert team. We are committed to providing you with the best service and support.
Disclaimer
All content is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction with product specifications and performance
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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