NEO Digital
MSI KATANA 15 B13VEK-1675 Gaming Laptop - 13th Gen i7-13620H, 16GB, 1TB SSD, NVIDIA GeForce RTX 4050 6GB, 15.6" FHD
MSI KATANA 15 B13VEK-1675 Gaming Laptop - 13th Gen i7-13620H, 16GB, 1TB SSD, NVIDIA GeForce RTX 4050 6GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the gaming world with the MSI KATANA 15 B13VEK-1675, featuring a 13th Gen Intel i7-13620H, NVIDIA RTX 4050, 16GB RAM, and a 1TB SSD. Experience fluid gameplay and stunning visuals on a 15.6-inch FHD display.
Overview
The MSI KATANA 15 B13VEK-1675 Gaming Laptop is designed for serious gamers who demand top-tier performance and reliability. Powered by the 13th Gen Intel Core i7-13620H and equipped with the NVIDIA GeForce RTX 4050, this laptop offers superior graphics and processing power to handle the latest high-demand games and applications. The 15.6-inch Full HD display delivers vibrant visuals, making every gaming session an immersive experience.
Product Description
Elevate your gaming with the MSI KATANA 15 B13VEK-1675. This powerhouse is outfitted with a robust 13th Gen Intel Core i7 processor and an NVIDIA GeForce RTX 4050 graphics card, providing exceptional performance for all your gaming needs. With 16GB of RAM and a 1TB SSD, it offers ample memory and storage for seamless gameplay and quick access to your extensive game library. The 15.6-inch FHD screen ensures sharp, clear images, while the sleek, aggressive design stands out in any setting. Whether you are gaming at home or on the go, this laptop is built to impress.
Key Features
- Processor: 13th Gen Intel Core i7-13620H, delivering powerful performance for demanding games and multitasking.
- Graphics Card: NVIDIA GeForce RTX 4050 6GB, capable of producing stunning graphics and smooth frame rates.
- Memory: 16GB RAM, enhancing performance for complex gaming scenarios and multitasking.
- Storage: 1TB SSD, providing vast space for games, software, and media.
- Display: 15.6-inch FHD (1920x1080), offering vibrant visuals and detailed images.
- Design: Modern aesthetics with a gaming-focused look that is both stylish and functional.
Product Quality and Performance
The MSI KATANA 15 B13VEK-1675 is built with high-quality materials that provide durability and a premium feel. Its advanced cooling system ensures that the laptop remains cool and stable under intense gaming conditions, maintaining optimal performance without thermal throttling. This laptop combines aesthetics with functionality, offering a seamless and powerful gaming experience.
Specifications
- CPU: Intel Core i7-13620H
- GPU: NVIDIA GeForce RTX 4050 6GB
- Display: 15.6" FHD (1920x1080)
- Memory: 16GB DDR4
- Storage: 1TB NVMe SSD
- Ports: USB-C, USB 3.2, HDMI, Ethernet, headphone/mic combo
- Operating System: Windows 11 Home
- Dimensions: Engineered for gamers who value both performance and mobility
- Weight: Lightweight design for easy portability.
Purpose of Use
Ideal for gamers who need a powerful machine for intense gaming sessions at home or on the go. Also suitable for professionals and creatives who require a high-performance laptop for video editing, graphic design, and other resource-intensive tasks.
How to Use
To get the best out of your MSI KATANA 15 B13VEK-1675, keep the system updated with the latest drivers and software from MSI. Optimize your gaming settings for the best balance between performance and visual quality. Regularly clean the air vents and manage background applications to maintain peak performance.
Supported OS/Application
Supports Windows 11 Home, and is compatible with all major gaming titles and creative applications, ensuring a versatile user experience for both entertainment and professional work.
Benefits & Compatibility
- Powerful Gaming Performance: Handles the latest games with ease.
- Stunning Visuals: Full HD display provides a rich visual experience.
- Portable Design: Easily transportable for gaming anywhere.
Warranty and FAQs
Comes with a standard manufacturer’s warranty that covers hardware defects and performance issues. For more detailed warranty information and troubleshooting, visit our website or contact customer support.
Packaging/Weight/Dimension
- Packaging: Securely packaged to ensure the laptop arrives in perfect condition.
- Weight: Designed with an emphasis on portability.
- Dimensions: Slim and efficient, making it easy to transport.
Shop Today & Receive Your Delivery
Order your MSI KATANA 15 B13VEK-1675 today and enjoy fast, reliable delivery. Prepare for unparalleled gaming with a laptop that excels in both performance and style.
Best Price Guarantee
We monitor our prices to ensure they are the most competitive. If you find a lower price elsewhere, we will match it to ensure you receive the best value.
After Sales Support
Our dedicated customer service team is available to assist with any setup or performance issues. Contact us for expert help and guidance.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experience with the MSI KATANA 15 B13VEK-1675 to help us improve and assist other customers in making informed decisions.
Stock Availability
Please check with us directly for the current stock status and estimated delivery times to ensure prompt receipt of your new laptop.
Get in Touch
For any questions or concerns about our products, please contact our expert team. We are committed to providing you with the best service and support.
Disclaimer
All content is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction with product specifications and performance
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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