NEO Digital
MSI CROSSHAIR 16 Gaming Laptop - 13th Gen i7-13620H, 16GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 16'' WUXGA
MSI CROSSHAIR 16 Gaming Laptop - 13th Gen i7-13620H, 16GB, 1TB SSD, NVIDIA GeForce RTX 4070 8GB, 16'' WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the game with MSI Crosshair 16, equipped with a 13th Gen i7, NVIDIA RTX 4070, 16GB RAM, and a 16'' WUXGA display. Experience gaming excellence.
Overview
The MSI Crosshair 16 is tailored for gamers who demand high performance in a sleek package. Powered by a 13th Gen Intel i7-13620H processor, NVIDIA GeForce RTX 4070, 16GB of RAM, and a 1TB SSD, this laptop delivers exceptional speed and graphics on a vivid 16-inch WUXGA display.
Product Description
Elevate your gaming experience with the MSI Crosshair 16. This laptop's robust Intel i7-13620H processor and powerful NVIDIA GeForce RTX 4070 graphics card offer smooth, detailed visuals for all your favorite games. The 16GB of RAM ensures efficient multitasking, while the 1TB SSD provides ample storage for games and media. The 16-inch WUXGA display not only enhances your visual experience with sharp, clear images but also provides ample screen real estate for immersive gaming and productive multitasking.
Key Features
- High-Performance CPU: Intel i7-13620H processor for top-tier gaming and multitasking.
- Powerful Graphics: NVIDIA GeForce RTX 4070 8GB for superior gaming performance.
- Expansive Display: 16-inch WUXGA screen offers enhanced clarity and detail.
- Ample Memory and Storage: 16GB RAM and 1TB SSD for fast load times and extensive storage.
- Sleek Design: Modern aesthetics, durable build, and portable form factor.
Product Quality and Performance
The MSI Crosshair 16 is designed with a focus on durability and performance, featuring a robust thermal management system that keeps the laptop cool during extended gaming sessions. Its build quality ensures it can handle both the rigors of travel and intense gaming use.
Specifications
- Processor: Intel Core i7-13620H
- Graphics: NVIDIA GeForce RTX 4070 8GB
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 16-inch WUXGA (1920x1200)
- Operating System: Windows 11 Home
- Battery Life: Up to 8 hours
- Weight: 2.3 kg
- Dimensions: 359 x 259 x 23.4 mm
Purpose of Use
Ideal for gaming enthusiasts and professionals who need a powerful, versatile laptop for high-end gaming, content creation, and everyday productivity.
How to Use
Maximize the performance of your MSI Crosshair 16 by updating drivers regularly, optimizing power settings for gaming, and using MSI's custom software tools to tailor the laptop's performance to your needs.
Supported OS/Application/Industries
This laptop is capable of running demanding games, professional software for video editing, graphic design, and other intensive applications commonly used in various industries.
Benefits & Compatibility
- Immersive Gaming Experience: RTX 4070 ensures smooth gameplay at high settings.
- Efficient Multitasking: Robust RAM and CPU handle multiple applications simultaneously.
- High Portability: Easily take your gaming setup on the go without compromising on power.
Warranty and FAQs
Comes with a 1-year warranty that covers manufacturing defects. For more information, please refer to our FAQ section, which offers guidance on maintenance, optimization, and troubleshooting.
Packaging/Weight/Dimension
The MSI Crosshair 16 is shipped in eco-friendly packaging that includes the laptop, a power adapter, and user manuals, ensuring safe delivery and a reduced environmental impact.
Shop Today & Receive Your Delivery Across the UAE!
Order your MSI Crosshair 16 today to enjoy fast, reliable delivery across the UAE. Prepare to experience unparalleled gaming and productivity without any delay.
Best Price Guarantee
We offer the MSI Crosshair 16 at the best price. Find it cheaper elsewhere? We'll match it. Shop with confidence knowing you're getting the best deal possible.
After Sales Support
Our dedicated support team is available to assist with any issues or questions, providing comprehensive after-sales service to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the MSI Crosshair 16. Your feedback is crucial for us to improve our products and assist other customers in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the MSI Crosshair 16 before placing your order. Stock levels can vary, and confirming availability helps ensure timely delivery.
Get in Touch
For more information on the MSI Crosshair 16 or for assistance with your purchase, please contact our customer service. We are here to provide detailed support and ensure you make the most of your gaming investment.
Disclaimer
Product specifications and availability for the MSI Crosshair 16 are subject to change without notice. Always confirm details with our sales team before making a purchase. Images are for illustrative purposes only and may not depict the actual product accurately. Verify all product details with customer service to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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