NEO Digital
MSI CREATOR PRO Z16 HX STUDIO Mobile Workstation - 13th Gen i9-13950HX, 32GB, 1TB SSD, NVIDIA Quadro RTX A2000 8GB, 16" FHD Touch
MSI CREATOR PRO Z16 HX STUDIO Mobile Workstation - 13th Gen i9-13950HX, 32GB, 1TB SSD, NVIDIA Quadro RTX A2000 8GB, 16" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Designed for professionals, the MSI Creator Pro Z16 HX Studio features a 13th Gen i9, NVIDIA Quadro RTX A2000, 32GB RAM, and a 1TB SSD, all optimized for high-end creative tasks on a 16" FHD touchscreen.
Overview
The MSI Creator Pro Z16 HX Studio Mobile Workstation is a top-tier tool for creative professionals who demand precision and power. Equipped with a 13th Gen Intel i9-13950HX processor, NVIDIA Quadro RTX A2000 graphics, 32GB of RAM, and a 1TB SSD, this workstation is tailored for complex tasks like 3D modeling, large-scale data analysis, and professional-grade video editing. The 16-inch FHD touchscreen enhances interactivity and detail, making it ideal for designers and editors who value both performance and usability.
Product Description
Unleash your creativity with the MSI Creator Pro Z16 HX Studio. This mobile workstation is powered by the Intel i9-13950HX processor, delivering exceptional processing power that can handle multitasking and demanding applications without a hitch. The NVIDIA Quadro RTX A2000 is specifically designed for professional creators, offering precise and optimized graphics performance for CAD software, 3D rendering, and video production. With 32GB of RAM, this laptop allows for fluid workflow and efficient handling of large files, while the 1TB SSD provides ample storage and quick boot times. The 16-inch FHD touchscreen not only offers a crisp display but also adds a layer of direct interaction, enhancing your editing precision.
Key Features
- Advanced Processor: Intel i9-13950HX for high-speed and heavy-duty processing.
- Professional Graphics: NVIDIA Quadro RTX A2000 for workstation-caliber graphical tasks.
- Substantial Memory and Storage: 32GB RAM and 1TB SSD for superior multitasking and ample storage.
- Interactive Touchscreen: 16-inch FHD display offers touch capability for intuitive control.
- Sleek Design: Thin, light, and crafted with a robust finish suitable for professionals on the go.
Product Quality and Performance
The MSI Creator Pro Z16 HX Studio is designed with high-quality materials that ensure durability and reliability. It features an advanced cooling system to maintain optimal temperatures for maximum performance. This workstation is tested rigorously to meet the specific needs of professional environments, ensuring that it can withstand the pressures of creative workflows.
Specifications
- Processor: Intel Core i9-13950HX
- Graphics: NVIDIA Quadro RTX A2000 8GB
- Memory: 32GB RAM
- Storage: 1TB SSD
- Display: 16-inch FHD (1920x1080) Touchscreen
- Operating System: Windows 11 Pro
- Battery Life: Up to 9 hours
- Weight: 2.2 kg
- Dimensions: 359 x 256 x 19 mm
Purpose of Use
Ideal for professionals in architecture, graphic design, video editing, and animation who require a powerful machine to manage high-resolution assets and complex projects. Its portability also makes it perfect for presentations and client meetings.
How to Use
Optimize your MSI Creator Pro Z16 HX Studio by customizing settings through the MSI Center to match your specific project needs. Keep your software up to date to ensure compatibility and security, and make use of the touchscreen for direct interaction during your creative process.
Supported OS/Application/Industries
This workstation is capable of running demanding applications such as Autodesk AutoCAD, Adobe Premiere Pro, After Effects, and other software used in creative industries.
Benefits & Compatibility
- Tailored for Creatives: Engineered to handle graphics-intensive applications smoothly.
- Enhanced Interactivity: Touchscreen adds a direct manipulation layer, ideal for design and editing.
- Portable and Powerful: Combines high performance with mobility for professionals who travel.
Warranty and FAQs
Comes with a standard 1-year warranty covering manufacturing defects and technical support. For additional resources, consult our FAQ section for maintenance and optimization tips.
Packaging/Weight/Dimension
The MSI Creator Pro Z16 HX Studio is packaged with sustainable materials that protect the device during shipping. Includes the workstation, a power adapter, and comprehensive documentation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the MSI Creator Pro Z16 HX Studio today and take advantage of fast, reliable delivery across the UAE. Elevate your professional capabilities with a workstation designed for creative excellence.
Best Price Guarantee
We offer the MSI Creator Pro Z16 HX Studio at the best price. If you find a lower price elsewhere, we'll match it, ensuring you get the best deal possible.
After Sales Support
Our dedicated support team is available to assist with any post-purchase inquiries, providing comprehensive service to ensure your satisfaction with your new mobile workstation.
Request for Customer Reviews and Testimonials
We encourage you to share your experiences with the MSI Creator Pro Z16 HX Studio to help us improve our products and assist other customers in making informed decisions.
Stock Availability
Before placing your order, please contact us to confirm the availability of the MSI Creator Pro Z16 HX Studio. Stock levels can vary, and confirming availability helps ensure prompt delivery.
Get in Touch
For more information on the MSI Creator Pro Z16 HX Studio or for assistance with your purchase, please contact our customer service. We are committed to providing detailed support and ensuring you make the most of your investment.
Disclaimer
Specifications and availability for the MSI Creator Pro Z16 HX Studio are subject to change without notice. Always confirm details with our sales team before making a purchase. Images are for illustrative purposes only and may not depict the actual product accurately. Verify all product details with customer service to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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