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NEO Digital

MICROSOFT Y8A-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 64GB, 1TB SSD, 13" (2880 x 1920) Multi-Touch

MICROSOFT Y8A-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 64GB, 1TB SSD, 13" (2880 x 1920) Multi-Touch

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize your productivity with the Microsoft Surface Pro 10 (2024), model Y8A-00001, featuring a Series 1 Ultra 7-165U processor, 64GB RAM, 1TB SSD, and a vivid 13" (2880 x 1920) multi-touch display. Engineered for professionals who demand the best.


Overview:

The Microsoft Surface Pro 10 (2024), model Y8A-00001, is designed for professionals and creatives seeking a high-performance tablet that does not compromise on functionality or portability. Equipped with a Series 1 Ultra 7-165U processor, 64GB of RAM, and a 1TB SSD, this device offers exceptional processing power and storage. The 13-inch multi-touch display, with a resolution of 2880 x 1920, delivers stunning visuals and responsive touch control, making it ideal for a wide range of tasks from complex data analysis to high-end graphic design.

Product Description:

This top-of-the-line Surface Pro 10 combines cutting-edge technology with user-friendly design. The Series 1 Ultra 7-165U processor ensures swift and efficient performance across all applications, while 64GB of RAM provides ample capacity for multitasking without lag. The 1TB SSD offers extensive storage for large files and ensures quick access to data and applications. The 13-inch multi-touch display not only enhances productivity with its sharp visuals and precision touch but also supports an immersive experience for video conferencing and media viewing.

Key Features:

  • High-End Processor: Series 1 Ultra 7-165U, optimized for advanced multitasking and energy efficiency.
  • Expansive Memory: 64GB RAM allows for handling complex tasks simultaneously with ease.
  • Large Storage Capacity: 1TB SSD for storing extensive multimedia files and rapid application launches.
  • Superior Display: 13-inch multi-touch screen with a 2880 x 1920 resolution offers crystal-clear images and fluid touch interaction.
  • Portable and Stylish: Lightweight and elegant design, perfect for professionals on the move.
  • Windows 11 Compatibility: Runs the latest Windows operating system for optimal software compatibility.

Product Quality and Performance:

The Surface Pro 10 is built to the highest quality standards, featuring a durable and lightweight chassis that can handle daily use in a variety of environments. It undergoes rigorous testing to ensure reliability and longevity, making it a dependable choice for demanding users.

Specifications:

  • Processor: Series 1 Ultra 7-165U
  • Memory: 64GB RAM
  • Storage: 1TB SSD
  • Display: 13-inch Multi-Touch (2880 x 1920)
  • Operating System: Windows 11
  • Connectivity: Wi-Fi 6, Bluetooth, USB-C

Purpose of Use:

Ideal for high-level executives, software developers, graphic designers, and other professionals who require a powerful machine for mobile computing, detailed visual work, and data-intensive applications. It's also suited for educators and students who engage in multimedia learning and presentations.

How to Use:

Utilize the Surface Pro 10 for demanding software applications, leverage the multi-touch screen for interactive presentations or creative projects, and enjoy its portability to conduct work efficiently from any location.

Supported OS/Application/Industries:

The Surface Pro 10 is compatible with a wide range of professional-grade applications, suitable for industries such as digital marketing, architecture, graphic design, and video editing. It can handle professional tools such as Adobe Creative Suite, AutoCAD, and Microsoft Office Suite with ease.

Benefits & Compatibility:

  • Robust Performance: Tackles demanding applications and large-scale multitasking effortlessly.
  • Interactive Touch Experience: Enhances productivity with intuitive touch controls for navigating and editing.
  • Designed for Mobility: Combines high performance with a sleek, portable format for easy transportation.

Warranty and FAQs:

Includes a standard one-year warranty that covers technical defects and malfunctions. Extensive FAQs and customer support are available to help with any operational questions or issues.

Packaging/Weight/Dimension:

The device is packaged to ensure safety during transit, focusing on eco-friendly materials and lightweight design for easy portability.

Shop Today & Receive Your Delivery:

Order your Microsoft Surface Pro 10 today to enjoy fast, reliable delivery. Transform your professional workflow with a device that offers unparalleled performance and versatility.

Best Price Guarantee:

We offer competitive pricing on the Surface Pro 10. Find a lower price elsewhere, and we will match it to ensure you receive the best possible value.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support to ensure you get the most out of your purchase.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Surface Pro 10 to help us improve our products and assist other customers in making informed decisions.

Stock Availability:

Please contact us to check the availability of the Microsoft Surface Pro 10. We aim to provide accurate and timely stock information to assist with your purchasing decisions.

Get in Touch:

For any inquiries about the Microsoft Surface Pro 10 or for further assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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