NEO Digital
MICROSOFT ZJZ-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 32GB, 512GB SSD, 13.5" 2K (2256 x 1504) Multi-Touch
MICROSOFT ZJZ-00026 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 32GB, 512GB SSD, 13.5" 2K (2256 x 1504) Multi-Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the new Microsoft Surface 6 (2024) Laptop. Equipped with Series 1 Ultra 7-165H, 32GB RAM, 512GB SSD, and a stunning 13.5" 2K multi-touch display. Order yours today!
Overview:
Meet the Microsoft Surface 6 (2024) Laptop, the epitome of modern computing. Powered by the Series 1 Ultra 7-165H processor and equipped with 32GB of RAM, this laptop handles your most demanding tasks effortlessly. The 512GB SSD offers ample storage, while the 13.5-inch 2K multi-touch display delivers breathtaking visuals, perfect for both professionals and creatives.
Product Description:
The Microsoft Surface 6 (2024) Laptop combines high performance with exceptional design. Featuring the cutting-edge Series 1 Ultra 7-165H processor and 32GB of RAM, it offers rapid processing speeds and smooth multitasking. The 512GB SSD provides extensive space for your projects and media. Enjoy superior image clarity and vibrant colors on the 13.5-inch 2K (2256 x 1504) multi-touch screen, designed for an immersive user experience.
Key Features:
- Powerful Processor: Series 1 Ultra 7-165H for high-efficiency computing.
- Ample Memory: 32GB RAM allows for advanced multitasking.
- Generous Storage: 512GB SSD for quick file access and large storage capacity.
- Vivid Display: 13.5-inch 2K multi-touch screen offers crisp, detailed visuals.
- Sleek and Portable: Elegant design, ideal for work and travel.
Product Quality and Performance:
The Microsoft Surface 6 (2024) Laptop is designed to exceed the highest performance standards, ideal for demanding software applications and multitasking. It's rigorously tested to ensure durability and reliability, making it suitable for both professional and personal use.
Specifications:
- Processor: Series 1 Ultra 7-165H
- RAM: 32GB
- Storage: 512GB SSD
- Display: 13.5-inch 2K (2256 x 1504) Multi-Touch
- Connectivity: Comprehensive Wi-Fi and Bluetooth support
- Battery Life: Engineered for extended use on a single charge
Purpose of Use:
The Surface 6 Laptop is perfect for professionals in software development, graphic design, and video editing, as well as for students who need a powerful device for research and coursework. Its multi-touch screen enhances productivity and interaction with digital content.
How to Use:
To get the most out of your Microsoft Surface 6 (2024), keep the operating system up to date, utilize cloud storage solutions alongside the SSD, and explore Windows productivity apps to enhance your workflow.
Supported OS/Application/Industries:
This laptop supports the latest Windows operating systems and is compatible with a broad range of professional-grade applications critical in creative industries, education, and business environments.
Benefits & Compatibility:
- Enhanced Productivity: Tackle large-scale projects with ease due to its robust specs.
- Interactive Experience: Multi-touch screen adds a layer of usability for creative tasks.
- Extensive Compatibility: Works effortlessly with a wide array of peripherals and software.
Warranty and FAQs:
Includes a one-year warranty that covers technical defects. For more detailed support, refer to our FAQs or contact our customer service for assistance with setup, troubleshooting, or other inquiries.
Packaging/Weight/Dimension:
The Microsoft Surface 6 (2024) Laptop is packaged securely to prevent damage during shipping. Weighing just under 3 lbs and measuring thin and light, it is designed for easy transport and use anywhere.
Shop Today & Receive Your Delivery Across the UAE:
Order the Microsoft Surface 6 (2024) today and enjoy fast, reliable delivery across the UAE. Whether you're in Dubai, Abu Dhabi, or beyond, your new laptop will arrive quickly, ready to perform.
Best Price Guarantee:
NEOTECH offers the best price for the Microsoft Surface 6 (2024) Laptop. Find a lower price elsewhere, and we'll match it. Shop with assurance and get the best deal on this high-performance laptop.
After Sales Support:
Our commitment to your satisfaction continues with exceptional after-sales support. NEOTECH's customer service team is here to help ensure your new laptop meets your expectations.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Microsoft Surface 6 (2024) Laptop. Your feedback helps us improve and assists others in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface 6 (2024) Laptop before placing your order. Product availability may vary, and we are committed to providing accurate information to facilitate your purchase.
Get in Touch:
For any inquiries about the Microsoft Surface 6 (2024) Laptop or our services, please reach out. Our team is ready to provide expert advice and support.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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