NEO Digital
MICROSOFT ZDV-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 16GB, 256GB SSD, 13" FHD+ Touch (Black)
MICROSOFT ZDV-00019 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 16GB, 256GB SSD, 13" FHD+ Touch (Black)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover unmatched efficiency with the Microsoft Surface Pro 10 (2024), model ZDV-00019. Featuring a Series 1 Ultra 7-165U processor, 16GB RAM, 256GB SSD, and a 13" FHD+ touch display in a classic black finish. Engineered for business and creative work.
Overview:
The Microsoft Surface Pro 10 (2024), model ZDV-00019, is a high-performance tablet designed to cater to professionals and creatives who need a powerful device in a compact and stylish form. It features the Series 1 Ultra 7-165U processor, 16GB of memory, a 256GB SSD, and a 13-inch FHD+ touch display, all housed in an elegant black chassis. This device is perfect for those who require top-tier functionality without sacrificing aesthetics.
Product Description:
The Surface Pro 10 elevates mobile computing with its advanced hardware and sophisticated design. The Series 1 Ultra 7-165U processor delivers efficient and speedy performance suitable for multitasking and demanding applications. With 16GB of RAM, users experience seamless productivity, while the 256GB SSD offers ample storage and quick access to data. The 13-inch FHD+ touch display not only provides vivid visuals and sharp detail but also offers responsive touch interaction for enhanced user engagement.
Key Features:
- Cutting-Edge Processor: Series 1 Ultra 7-165U, designed for high-speed processing and power efficiency.
- Ample Memory: 16GB RAM for smooth multitasking and effective handling of large files.
- Sufficient Storage: 256GB SSD provides enough space for essential applications and files, with fast load times.
- High-Quality Display: 13-inch FHD+ touch screen delivers vibrant images and intuitive touch controls.
- Elegant Black Finish: Offers a sleek, professional look that stands out in any business or creative setting.
- Windows 11 Compatibility: Runs the latest Windows operating system, ensuring compatibility with numerous applications.
Product Quality and Performance:
Built with premium materials, the Surface Pro 10 is both durable and lightweight, making it ideal for the demands of daily use in varied environments. It is rigorously tested to ensure reliability and performance longevity, serving as a dependable tool for professionals on the go.
Specifications:
- Processor: Series 1 Ultra 7-165U
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13-inch FHD+ (Full High Definition Plus) Touchscreen
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C
- Color: Black
Purpose of Use:
This tablet is ideally suited for professionals involved in management, design, education, or marketing who need a high-performance device for presentations, complex computations, and creative tasks. Its portable design makes it perfect for travel and presentations.
How to Use:
Utilize the Surface Pro 10 for handling sophisticated software applications, engage with the touch screen for interactive tasks such as presentations and creative projects, and enjoy the mobility it offers to maintain productivity on the move.
Supported OS/Application/Industries:
The Surface Pro 10 is well-equipped to run a wide range of applications, from Microsoft Office Suite to advanced design and editing software, making it suitable for various professional fields including graphic design, video production, finance, and more.
Benefits & Compatibility:
- Powerful Performance: Handles intensive tasks effortlessly, enhancing workflow efficiency.
- Interactive Display: Touchscreen functionality provides an immersive and intuitive user experience.
- Stylish and Practical: Combines a professional aesthetic with robust functionality for everyday use.
Warranty and FAQs:
Comes with a standard one-year warranty that covers hardware failures and defects. Extensive FAQs and customer support are available to assist with any setup or troubleshooting needs.
Packaging/Weight/Dimension:
The Surface Pro 10 is packaged in environmentally friendly materials designed to protect the device during shipping while maintaining a minimal environmental footprint. It is lightweight and compact for easy portability.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 10 today and benefit from our fast, reliable delivery service. Step into a new level of professional productivity with a device designed for modern challenges.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro 10. Find a lower price elsewhere, and we will match it, ensuring you get the best possible deal.
After Sales Support:
Our comprehensive after-sales support ensures you have a seamless experience with your new device. Our team is here to help with any questions or issues that arise.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Surface Pro 10 to help us improve our service and assist other customers in making informed purchasing decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Pro 10. We strive to keep our inventory accurate and up-to-date to serve you better.
Get in Touch:
For any inquiries about the Microsoft Surface Pro 10 or for further assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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