NEO Digital
MICROSOFT XP7-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 32GB, 256GB SSD, 13" FHD+ Touch (Platinum)
MICROSOFT XP7-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 7-165U, 32GB, 256GB SSD, 13" FHD+ Touch (Platinum)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Lead with innovation using the Microsoft Surface Pro 10 (2024), featuring the Series 1 Ultra 7-165U, 32GB RAM, 256GB SSD, and a vibrant 13" FHD+ touch display in a sleek platinum finish. A versatile powerhouse for professionals on the move.
Overview:
The Microsoft Surface Pro 10 (2024), model XP7-00001, is a dynamic blend of performance and versatility, tailored for professionals who demand power and flexibility in one sleek device. This edition comes equipped with the Series 1 Ultra 7-165U processor, 32GB of RAM, a 256GB SSD, and a 13-inch FHD+ touch display, all encased in a stylish platinum chassis. It’s designed for optimal efficiency in business, creative, and academic environments.
Product Description:
This latest iteration of the Surface Pro series enhances your productivity with its robust processing capabilities and superior display technology. The Series 1 Ultra 7-165U processor offers a significant performance boost for multitasking and demanding applications, while 32GB of RAM ensures smooth operation without lag. The 256GB SSD provides ample storage for important documents and quick application launches. The 13-inch FHD+ touch display not only delivers exquisite visuals but also features responsive touch interaction for an enhanced user experience.
Key Features:
- High-Performance Processor: Series 1 Ultra 7-165U, designed for speed and energy efficiency.
- Substantial Memory: 32GB RAM enables advanced multitasking and smooth handling of large files.
- Adequate Storage: 256GB SSD offers fast data access and storage capacity for professionals.
- FHD+ Touch Display: 13-inch touchscreen provides sharp images and fluid touch navigation.
- Elegant Platinum Finish: Adds a touch of sophistication to the device’s robust functionality.
- Windows 11 Compatibility: Runs the latest operating system for seamless software integration.
Product Quality and Performance:
The Surface Pro 10 is constructed with premium materials to ensure durability and a lightweight design, making it perfect for professionals on the go. It undergoes stringent testing to meet rigorous performance standards, making it a reliable companion for all your computing needs.
Specifications:
- Processor: Series 1 Ultra 7-165U
- Memory: 32GB RAM
- Storage: 256GB SSD
- Display: 13-inch FHD+ (Full High Definition Plus) Touchscreen
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C
- Color: Platinum
Purpose of Use:
Ideal for business executives, creative professionals, and students who need a powerful tool for presentations, multimedia projects, and extensive document handling. Its portability and touch capabilities make it extremely versatile for meetings, field work, and classroom settings.
How to Use:
Maximize the Surface Pro 10 for high-demand applications, utilize the touch screen for engaging presentations and creative projects, and take advantage of its compact size for work from anywhere.
Supported OS/Application/Industries:
The Surface Pro 10 supports a wide array of applications, suitable for sectors requiring robust processing power and high visual clarity, such as digital marketing, architectural design, financial analysis, and multimedia editing.
Benefits & Compatibility:
- Powerful Computing: Handles intensive applications effortlessly, ensuring no task is too great.
- Interactive Touchscreen: Offers intuitive control and enhances productivity with touch-specific features.
- Stylish and Portable: The slim, platinum design makes it a fashionable yet functional choice for professionals.
Warranty and FAQs:
Includes a standard one-year warranty that covers hardware malfunctions and technical issues. Access extensive FAQs and customer support for assistance with setup, troubleshooting, and usage tips.
Packaging/Weight/Dimension:
The device is thoughtfully packaged to protect it during shipping, designed to be eco-friendly and lightweight, enhancing its portability without sacrificing screen size or functionality.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 10 today and enjoy fast, reliable delivery. Step up your professional game with a device that defines modern efficiency.
Best Price Guarantee:
We are committed to offering competitive pricing on the Surface Pro 10. Find a lower price elsewhere, and we will match it, ensuring you receive the best possible deal.
After Sales Support:
Our comprehensive after-sales support guarantees you get the most out of your purchase with minimal hassle.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage you to share your experiences with the Surface Pro 10 to help us improve and guide other customers in their purchasing decisions.
Stock Availability:
Please contact us directly to confirm the availability of the Microsoft Surface Pro 10. We strive to maintain accurate stock levels and provide prompt service.
Get in Touch:
For any inquiries about the Surface Pro 10 or for additional assistance, please contact our customer service team. We are ready to help with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notification. Verify all details with our sales team before making a purchase to ensure satisfaction
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.