NEO Digital
MICROSOFT SURFACE Laptop 5 - 12th Gen i5-1245U, 16GB, 512GB SSD, 13.5" 2k Touch
MICROSOFT SURFACE Laptop 5 - 12th Gen i5-1245U, 16GB, 512GB SSD, 13.5" 2k Touch
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Microsoft Surface Laptop 5, featuring a 12th Gen i5-1245U processor, 16GB RAM, 512GB SSD, and a 13.5" 2K touch display. Ideal for professionals and creators.
Overview:
The Microsoft Surface Laptop 5 is a powerhouse wrapped in elegance, perfect for professionals and creatives who require a blend of performance and portability. It features a 12th Generation Intel Core i5-1245U processor, 16GB of RAM, and a 512GB SSD. The 13.5-inch 2K touch display not only delivers sharp visuals but also offers responsive touch interaction, enhancing productivity and creativity.
Product Description:
The Microsoft Surface Laptop 5 combines cutting-edge performance with sophisticated design. Powered by the Intel Core i5-1245U processor, it handles demanding applications with ease, while the 16GB of RAM ensures smooth multitasking. The 512GB SSD offers ample storage for all your files and faster load times. The vibrant 13.5-inch 2K touch display brings your work to life, whether you're editing videos, designing graphics, or managing complex documents.
Key Features:
- Robust Intel Processor: 12th Gen i5-1245U for seamless computing.
- Ample Memory and Storage: 16GB RAM for efficient multitasking and 512GB SSD for substantial storage capacity.
- Crisp 2K Touch Display: 13.5-inch screen provides stunning visuals and intuitive touch functionality.
- Elegant and Lightweight Design: Crafted for comfort and style, easy to carry for professionals on the move.
- Connectivity Options: Equipped with USB-C, USB-A, Wi-Fi 6, and Bluetooth for versatile connectivity.
Product Quality and Performance:
The Surface Laptop 5 is built to Microsoft's rigorous standards, ensuring both durability and reliability. It is designed to perform under pressure, making it suitable for everything from high-stakes business environments to creative studios.
Specifications:
- Processor: Intel Core i5-1245U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13.5-inch 2K (2256 x 1504) Touch
- Operating System: Windows 11
- Battery Life: Extended battery life for all-day use
- Ports: USB-C, USB-A, 3.5mm headphone jack, Surface Connect
Purpose of Use:
Ideal for business professionals, educators, and creatives who need a reliable device for multimedia presentations, complex software applications, and everyday computing tasks.
How to Use:
Take full advantage of the Surface Laptop 5 by utilizing its high-resolution touch display for interactive tasks, employing cloud-based tools for seamless collaboration, and staying connected with its advanced networking capabilities.
Supported OS/Application/Industries:
This laptop is highly adaptable, supporting a range of professional applications commonly used in business, education, graphic design, video editing, and more, ensuring compatibility with industry standards.
Benefits & Compatibility:
- Enhanced Productivity: The powerful processor and ample memory facilitate rapid handling of complex tasks.
- Interactive Experience: The touch screen adds a dynamic layer to user interaction, ideal for presentations and creative work.
- Extensive Connectivity: Easily connect with peripherals and external displays for a comprehensive workstation setup.
Warranty and FAQs:
Comes with a one-year warranty covering standard hardware failures. Additional support and extensive FAQs are available to help troubleshoot issues and optimize device performance.
Packaging/Weight/Dimension:
Designed with portability in mind, the Surface Laptop 5 is lightweight and packaged in eco-friendly materials, ensuring it arrives safely while minimizing environmental impact.
Shop Today & Receive Your Delivery:
Order now to benefit from quick and reliable delivery services. Start enjoying the capabilities of your new Microsoft Surface Laptop 5 without delay.
Best Price Guarantee:
We offer competitive pricing on the Surface Laptop 5. Find a lower price elsewhere, and we'll match it. Get the best value without compromising on quality.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. We are here to assist with any setup questions or operational issues you may encounter.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Surface Laptop 5. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Laptop 5. Our team is dedicated to providing you with accurate and up-to-date information.
Get in Touch:
For more information about the Microsoft Surface Laptop 5 or any of our other products, please don't hesitate to contact us. Our expert team is ready to assist with all your needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.