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NEO Digital

MICROSOFT ZIB-00035 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 13" (2880 x 1920) Multi-Touch

MICROSOFT ZIB-00035 SURFACE PRO Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 13" (2880 x 1920) Multi-Touch

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the ultimate in productivity with the Microsoft Surface Pro Copilot+ Laptop ZIB-00035, featuring Qualcomm Snapdragon X Elite, 16GB RAM, 1TB SSD, and a 13" (2880 x 1920) multi-touch display. Ideal for professionals seeking a powerful yet portable solution.


Overview:

The Microsoft Surface Pro Copilot+ Laptop, model ZIB-00035, blends cutting-edge performance with versatility, designed for professionals and creatives on the move. This laptop is powered by a Qualcomm Snapdragon X Elite processor, equipped with 16GB of RAM, and includes a 1TB SSD. The 13-inch multi-touch screen provides stunning visuals at a resolution of 2880 x 1920, making it perfect for detailed work, presentations, and multimedia tasks.

Product Description:

The Surface Pro Copilot+ ZIB-00035 is optimized for high-efficiency multitasking and seamless app performance, thanks to the Qualcomm Snapdragon X Elite processor. The 16GB of RAM allows for smooth operation of complex applications, while the 1TB SSD offers substantial storage for large files and quick access to enhance productivity. The 13-inch high-resolution multi-touch display not only delivers crisp and vibrant visuals but also enhances interactivity, making it ideal for professionals who value engagement and precision in their work.

Key Features:

  • High-Efficiency Processor: Qualcomm Snapdragon X Elite, tailored for speed and multitasking.
  • Robust Memory: 16GB RAM enables fluid multitasking and efficient handling of large-scale applications.
  • Extensive Storage: 1TB SSD provides ample space for all your critical files, with swift data retrieval.
  • Vivid Multi-Touch Display: 13-inch screen with a resolution of 2880 x 1920 offers excellent visual clarity and responsive touch interaction.
  • Lightweight and Portable: Compact design, making it easy to carry for professionals on the go.
  • Windows Compatibility: Runs Windows, ensuring compatibility with a broad range of professional software.

Product Quality and Performance:

Constructed with premium materials, the Surface Pro Copilot+ is durable and built to endure the rigors of daily use in various environments. It undergoes rigorous testing to meet Microsoft's high standards for performance and reliability, providing a reliable tool for professionals who require a dependable computing solution.

Specifications:

  • Processor: Qualcomm Snapdragon X Elite
  • Memory: 16GB RAM
  • Storage: 1TB SSD
  • Display: 13-inch Multi-Touch (2880 x 1920)
  • Operating System: Windows
  • Connectivity: Wi-Fi, Bluetooth, USB-C

Purpose of Use:

Ideal for business executives, digital nomads, and creative professionals who need a high-performance laptop for complex computing tasks, multimedia creation, and presentations. The multi-touch screen enhances the usability for interactive tasks and creative projects.

How to Use:

Utilize the powerful Snapdragon processor for demanding applications, engage the multi-touch screen for interactive presentations or creative design work, and take advantage of the laptop’s portability to maintain productivity in various settings, from business meetings to fieldwork.

Supported OS/Application/Industries:

The Surface Pro Copilot+ is suitable for a wide range of applications, particularly those requiring high processing power, such as graphic design, video editing, data analysis, and software development, making it a versatile choice for industries like technology, design, and business.

Benefits & Compatibility:

  • Powerful Processing: Handles demanding applications and multitasks with ease, supporting a productive workflow.
  • Interactive Display: Multi-touch functionality provides an intuitive interface for enhanced productivity.
  • Portable Design: Combines functionality with a sleek form factor, ideal for professionals on the move.

Warranty and FAQs:

Includes a standard one-year warranty that covers hardware malfunctions and defects. Extensive FAQs and customer support are available to assist with any operational queries or issues.

Packaging/Weight/Dimension:

The device is packaged securely to protect it during shipping and is designed to be environmentally friendly and portable for professionals on the move.

Shop Today & Receive Your Delivery:

Order your Microsoft Surface Pro Copilot+ Laptop today to benefit from fast, reliable delivery. Enhance your professional capabilities with a device that’s crafted for high performance and exceptional flexibility.

Best Price Guarantee:

We offer competitive pricing on the Surface Pro Copilot+. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your investment.

After Sales Support:

Our comprehensive after-sales support ensures you get the most out of your purchase with minimal hassle. Whether you need help with setup, troubleshooting, or optimizing your device's performance, our team is here to assist.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Surface Pro Copilot+ to help us improve our service and assist other customers in making informed decisions.

Stock Availability:

Please contact us to verify the availability of the Microsoft Surface Pro Copilot+ Laptop. We strive to keep our inventory accurate and up-to-date to serve you better.

Get in Touch:

For any inquiries about the Surface Pro Copilot+ or for additional assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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