NEO Digital
MICROSOFT SURFACE Laptop 5 - 12th Gen i7-1265U, 16GB, 512GB SSD, 13.5" 2K Touch
MICROSOFT SURFACE Laptop 5 - 12th Gen i7-1265U, 16GB, 512GB SSD, 13.5" 2K Touch
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your professional game with the Microsoft Surface Laptop 5. Featuring a 12th Gen Intel i7-1265U, 16GB RAM, 512GB SSD, and a vibrant 13.5" 2K touch display. Built for performance, designed for portability.
Overview:
The Microsoft Surface Laptop 5 is engineered for professionals who demand performance and portability. It is powered by the 12th Generation Intel Core i7-1265U processor, 16GB of RAM, and a 512GB SSD, making it capable of handling intensive tasks effortlessly. The 13.5-inch 2K touch display offers sharp visuals and responsive touch control, ideal for business, creative, and academic applications.
Product Description:
This Surface Laptop 5 merges robust computing power with an elegant design. The Intel Core i7-1265U processor delivers fast and efficient performance suitable for multitasking and demanding applications. With 16GB of RAM, users experience seamless productivity without lag. The 512GB SSD provides ample storage with quick access to files and programs. The 13.5-inch 2K touch screen enhances interactive tasks and media viewing with crisp, clear images.
Key Features:
- Powerful Intel Core i7 Processor: 12th Gen i7-1265U ensures top-tier performance for software and multitasking.
- Ample Memory: 16GB of RAM for smooth operation across numerous applications.
- Generous Storage: 512GB SSD for rapid file access and ample storage space for large files.
- Crisp 2K Touch Display: Offers detailed visuals and convenient touch interactions.
- Lightweight Design: Ideal for professionals on the go, combining portability with elegance.
- All-Day Battery Life: Built to last through long hours without needing a recharge.
Product Quality and Performance:
The Surface Laptop 5 is constructed with a focus on durability and performance, featuring a robust build quality that withstands the demands of daily use. It offers reliability and speed, making it a favored choice for busy professionals and students.
Specifications:
- Processor: Intel Core i7-1265U
- Memory: 16GB RAM
- Storage: 512GB SSD
- Display: 13.5-inch 2K (2256 x 1504) Touchscreen
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C, USB-A
- Battery Life: Optimized for extended use on a single charge
Purpose of Use:
The Surface Laptop 5 is perfectly suited for high-end business applications, complex data analysis, multimedia editing, and continuous productivity. Its portability also makes it excellent for presentations and mobile workplaces.
How to Use:
Leverage the powerful specs of the Surface Laptop 5 for demanding applications, enjoy the touch screen for interactive presentations and creative tasks, and benefit from its lightweight design for easy mobility between meetings or classes.
Supported OS/Application/Industries:
This laptop is versatile for use across various sectors including business, education, graphic design, and more. It supports a wide range of professional software from project management tools to advanced design software.
Benefits & Compatibility:
- High Processing Power: Handles intensive tasks and large applications with ease.
- Interactive Display: Touch screen enhances productivity and user engagement.
- Portable and Stylish: Easy to carry without compromising on performance.
Warranty and FAQs:
Includes a one-year warranty that covers hardware failures. For more information on usage or troubleshooting, consult our extensive FAQ section or contact customer support directly.
Packaging/Weight/Dimension:
The laptop is securely packaged to ensure it arrives in perfect condition, designed for portability, making it easy to carry without sacrificing performance.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Laptop 5 today and enjoy fast, reliable delivery. Enhance your computing experience with a laptop that meets the demands of modern professional life.
Best Price Guarantee:
We offer competitive pricing on the Surface Laptop 5. Find a lower price elsewhere, and we will match it to ensure you get the best deal available.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support. Whether you need help setting up, troubleshooting, or optimizing your device, our team is here to assist.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with the Surface Laptop 5 to help us improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Laptop 5. We strive to keep our inventory updated and provide timely information to assist with your purchasing decisions.
Get in Touch:
For any inquiries about the Microsoft Surface Laptop 5 or additional support, please contact our customer service. Our knowledgeable team is ready to help with any questions or support needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.