NEO Digital
MICROSOFT X93-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 32GB, 512GB SSD, 13" (2880 x 1920) Multi-Touch
MICROSOFT X93-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5-135U, 32GB, 512GB SSD, 13" (2880 x 1920) Multi-Touch
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unveil the future of productivity with the Microsoft Surface Pro 10 (2024), featuring the Series 1 Ultra 5-135U, 32GB RAM, 512GB SSD, and a 13" high-resolution multi-touch display. Perfect for professionals and creatives who demand excellence.
Overview:
The Microsoft Surface Pro 10 (2024) redefines the boundaries of professional tablets with its advanced hardware and versatile design. Equipped with the new Series 1 Ultra 5-135U processor, 32GB of RAM, and a 512GB SSD, it offers unparalleled performance for both business and creative applications. The 13-inch multi-touch display, boasting a resolution of 2880 x 1920, provides vibrant visuals and precise touch control, making it ideal for a wide range of tasks from graphic design to complex data analysis.
Product Description:
This latest iteration of the Surface Pro series combines power with portability. The Series 1 Ultra 5-135U processor is designed specifically for high efficiency and performance, capable of handling intensive software applications without compromise. With 32GB of RAM, users experience fluid multitasking and quick access to data, enhancing productivity. The 512GB SSD ensures ample storage for large files while offering fast load times. The 13-inch multi-touch screen delivers a superior viewing and interaction experience, suitable for professionals who need a dynamic and responsive tool.
Key Features:
- Next-Gen Processor: Series 1 Ultra 5-135U, optimized for multitasking and high-performance tasks.
- Large Memory Capacity: 32GB RAM allows for smooth operation across numerous applications.
- Substantial Storage: 512GB SSD provides extensive space for essential files, with speedy data access.
- Stunning Display: 13-inch multi-touch screen with a resolution of 2880 x 1920 offers crystal-clear visuals and responsive touch.
- Sleek Design: Ultra-thin and lightweight, perfect for on-the-go professionals.
- Windows 11 Compatibility: Runs the latest Windows operating system for maximum software compatibility.
Product Quality and Performance:
The Surface Pro 10 is built to the highest standards of quality and durability, featuring a robust design that can withstand the rigors of daily use. It is tested extensively to ensure it performs under various conditions, making it a reliable choice for busy professionals and creatives.
Specifications:
- Processor: Series 1 Ultra 5-135U
- Memory: 32GB RAM
- Storage: 512GB SSD
- Display: 13-inch (2880 x 1920) Multi-Touch
- Operating System: Windows 11
- Connectivity: Wi-Fi 6, Bluetooth, USB-C
Purpose of Use:
This device is perfectly suited for professionals in fields such as graphic design, video editing, software development, and business analytics who require a powerful machine that can also serve as a portable presentation tool. Its impressive screen and touch capabilities also make it ideal for artists and designers.
How to Use:
Maximize the Surface Pro 10's capabilities by leveraging its powerful specs for demanding software applications, use the multi-touch screen for enhanced productivity in creative tasks, and take advantage of its portability to work efficiently from any location.
Supported OS/Application/Industries:
The Surface Pro 10 supports a broad range of professional applications, making it suitable for industries requiring high processing power, detailed graphics work, and efficient multitasking, such as digital marketing, engineering, finance, and more.
Benefits & Compatibility:
- High Processing Power: Tackles the most demanding applications and multitasks effortlessly.
- Interactive Multi-Touch Display: Enhances user engagement and productivity with intuitive controls.
- Designed for Mobility: Combines power with a lightweight design for easy portability.
Warranty and FAQs:
Includes a standard one-year warranty covering hardware failures and defects. Extensive FAQs and customer support are available to help with any operational queries or issues.
Packaging/Weight/Dimension:
The Surface Pro 10 is securely packaged to ensure protection during transit and is designed to be lightweight and compact, facilitating easy transportation.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro 10 today to enjoy fast, reliable delivery. Experience top-tier performance and versatility with a device engineered for the future of work.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro 10. Find a lower price elsewhere, and we will match it, ensuring you receive the best value.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support to ensure you have a seamless experience with your new device.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Surface Pro 10 to help us improve our products and assist other customers in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the Microsoft Surface Pro 10. We strive to provide accurate and timely information to assist with your purchasing decisions.
Get in Touch:
For any inquiries about the Microsoft Surface Pro 10 or for further assistance, please contact our customer service team. Our experts are ready to help you with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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