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NEO Digital

MICROSOFT ZIA-00018 SURFACE PRO Copilot+ (2024) Tablet - Snapdragon X Elite, 16GB, 512GB SSD, 13” (2880 x 1920) Touch

MICROSOFT ZIA-00018 SURFACE PRO Copilot+ (2024) Tablet - Snapdragon X Elite, 16GB, 512GB SSD, 13” (2880 x 1920) Touch

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Achieve unparalleled productivity with the Microsoft Surface Pro Copilot+ (2024), model ZIA-00018, featuring a Snapdragon X Elite processor, 16GB RAM, 512GB SSD, and a 13” touch display with 2880 x 1920 resolution. Perfect for professionals and creatives alike.


Overview:

The Microsoft Surface Pro Copilot+ (2024), model ZIA-00018, is engineered for professionals and creatives who demand a powerful, versatile tablet. This device is equipped with the Qualcomm Snapdragon X Elite processor, 16GB of RAM, and a 512GB SSD, providing substantial power and storage. The 13-inch touchscreen offers a high resolution of 2880 x 1920, ideal for detailed tasks and vibrant presentations.

Product Description:

The Surface Pro Copilot+ redefines efficiency and versatility in a compact form. The Qualcomm Snapdragon X Elite processor ensures fast and responsive multitasking across multiple applications, while 16GB of RAM supports seamless performance without slowdowns. The 512GB SSD provides ample space for all your important files, with quick access to enhance productivity. The 13-inch high-resolution touchscreen not only delivers exceptional clarity and color accuracy but also enhances interaction for tasks that require precision, such as graphic design or data analysis.

Key Features:

  • High-Performance Processor: Qualcomm Snapdragon X Elite, designed for speed and multitasking.
  • Robust Memory: 16GB RAM allows for fluid multitasking and efficient handling of complex tasks.
  • Generous Storage: 512GB SSD offers significant storage capacity and fast data retrieval.
  • Vivid Display: 13-inch touchscreen with a resolution of 2880 x 1920 provides sharp, vibrant visuals.
  • Portable and Elegant: Lightweight and sleek, making it easy to carry for professionals on the go.
  • Windows Compatibility: Runs Windows, ensuring compatibility with a vast range of professional software.

Product Quality and Performance:

Constructed with premium materials, the Surface Pro Copilot+ is built to withstand the demands of professional use while maintaining a light and portable form factor. It undergoes rigorous testing to ensure it meets high standards of performance and reliability, making it a dependable choice for busy professionals and creatives.

Specifications:

  • Processor: Qualcomm Snapdragon X Elite
  • Memory: 16GB RAM
  • Storage: 512GB SSD
  • Display: 13-inch Touchscreen (2880 x 1920)
  • Operating System: Windows
  • Connectivity: Wi-Fi, Bluetooth, USB-C

Purpose of Use:

This tablet is ideally suited for business executives, digital artists, and educators who require a high-performance device for presentations, multimedia projects, and extensive data handling. Its touch capabilities make it particularly beneficial for interactive tasks and creative endeavors.

How to Use:

Leverage the Snapdragon X Elite processor for handling demanding applications, utilize the touchscreen for engaging presentations or creative design work, and benefit from the tablet's portability to maintain productivity in various settings, from offices to remote locations.

Supported OS/Application/Industries:

The Surface Pro Copilot+ is capable of running a broad range of applications, from advanced graphic design software and business analytics tools to general productivity applications, making it suitable for various professional fields including marketing, architecture, graphic design, and education.

Benefits & Compatibility:

  • Powerful Computing: Handles intensive applications and multitasks effortlessly, supporting a high-paced workflow.
  • Interactive Touch Experience: Enhances productivity with intuitive touch controls for navigating and editing.
  • Mobility and Style: Combines high functionality with a stylish design, suitable for professional environments.

Warranty and FAQs:

Includes a standard one-year warranty that covers hardware malfunctions and defects. Extensive FAQs and customer support are available to assist with any operational queries or issues.

Packaging/Weight/Dimension:

The device is thoughtfully packaged to ensure protection during shipping and is designed to be environmentally friendly and lightweight for easy transport.

Shop Today & Receive Your Delivery:

Order your Microsoft Surface Pro Copilot+ today to benefit from fast, reliable delivery. Enhance your professional capabilities with a device that's crafted for high performance and exceptional functionality.

Best Price Guarantee:

We offer competitive pricing on the Surface Pro Copilot+. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your purchase.

After Sales Support:

Our comprehensive after-sales support guarantees you get the most out of your purchase with minimal hassle. Whether you need help with setup, troubleshooting, or optimizing your device's performance, our team is here to assist.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the Surface Pro Copilot+ to help us improve our service and assist other customers in making informed decisions.

Stock Availability:

Please contact us to check the availability of the Microsoft Surface Pro Copilot+ (2024). We aim to keep our inventory accurate and up-to-date to serve you better.

Get in Touch:

For any inquiries about the Surface Pro Copilot+ or for further assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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