NEO Digital
MICROSOFT ZIB-00018 SURFACE PRO COPILOT+ Tablet - Snapdragon X Elite, 16GB, 1TB SSD, 13” (2880 x 1920) Touch
MICROSOFT ZIB-00018 SURFACE PRO COPILOT+ Tablet - Snapdragon X Elite, 16GB, 1TB SSD, 13” (2880 x 1920) Touch
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your efficiency with the Microsoft Surface Pro Copilot+ ZIB-00018. Powered by Snapdragon X Elite, featuring 16GB RAM, 1TB SSD, and a 13” (2880 x 1920) touch display. Ideal for professionals seeking superior performance in a sleek, portable format.
Overview:
The Microsoft Surface Pro Copilot+ (2024), model ZIB-00018, is a powerful, versatile tablet designed to meet the needs of professionals and creatives who require robust performance and extensive storage. It features the Qualcomm Snapdragon X Elite processor, 16GB of RAM, and a 1TB SSD. The 13-inch touchscreen boasts a high resolution of 2880 x 1920, providing exceptional clarity for detailed tasks and vibrant presentations.
Product Description:
The Surface Pro Copilot+ ZIB-00018 combines cutting-edge technology with user-friendly design to deliver a top-tier computing experience. The Qualcomm Snapdragon X Elite processor ensures responsive and efficient multitasking, while 16GB of RAM supports seamless application performance. The 1TB SSD offers significant storage space for all your projects and media, with rapid access to enhance productivity. The 13-inch touch display enhances interactivity, making it perfect for professionals who value engagement and precision in their work, from graphic design to data analysis.
Key Features:
- High-Performance Processor: Qualcomm Snapdragon X Elite, optimized for speed and multitasking.
- Robust Memory: 16GB RAM allows for fluid multitasking and efficient handling of complex tasks.
- Extensive Storage: 1TB SSD provides plenty of space for applications, documents, and multimedia.
- High-Resolution Touch Display: 13-inch screen with a resolution of 2880 x 1920 offers vibrant visuals and precise touch control.
- Portable and Sleek: Lightweight and compact, ideal for professionals on the move.
- Windows Compatibility: Runs Windows, ensuring compatibility with a vast array of professional software.
Product Quality and Performance:
Constructed with premium materials, the Surface Pro Copilot+ is designed to endure the rigors of professional use, ensuring durability and reliability. It undergoes extensive testing to meet Microsoft's high standards for performance, making it a dependable tool for your computing needs.
Specifications:
- Processor: Qualcomm Snapdragon X Elite
- Memory: 16GB RAM
- Storage: 1TB SSD
- Display: 13-inch Touchscreen (2880 x 1920)
- Operating System: Windows
- Connectivity: Wi-Fi, Bluetooth, USB-C
Purpose of Use:
Ideal for business executives, digital artists, and educators who need a high-performance device for presentations, multimedia projects, and extensive data handling. Its touch capabilities make it particularly beneficial for interactive tasks and creative endeavors.
How to Use:
Utilize the Snapdragon X Elite processor for high-end software applications, engage the touchscreen for interactive presentations or creative design work, and benefit from the tablet's portability to work effectively in various settings, from business meetings to remote locations.
Supported OS/Application/Industries:
The Surface Pro Copilot+ is well-suited for a broad range of applications, especially those requiring high processing power, like graphic design programs, data analysis software, and multimedia editing tools, making it ideal for industries such as technology, design, education, and business.
Benefits & Compatibility:
- Powerful Computing: Handles intensive tasks smoothly, supporting a productive workflow.
- Interactive Touch Experience: Provides an intuitive interface for enhanced productivity and creative expression.
- Mobility and Convenience: Easily portable, enabling high-level computing wherever you go.
Warranty and FAQs:
Includes a standard one-year warranty covering technical defects and malfunctions. Extensive FAQs and customer support are available to help with any operational queries or issues.
Packaging/Weight/Dimension:
The device is securely packaged to ensure protection during shipping and is designed to be environmentally friendly and portable for professionals on the move.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Pro Copilot+ today for fast, reliable delivery. Enhance your professional capabilities with a device that’s crafted for high performance and exceptional functionality.
Best Price Guarantee:
We offer competitive pricing on the Surface Pro Copilot+. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your investment.
After Sales Support:
Our comprehensive after-sales support ensures you get the most out of your purchase with minimal hassle. Whether you need help with setup, troubleshooting, or optimizing your device's performance, our team is here to assist.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the Surface Pro Copilot+ to help us improve our service and assist other customers in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the Microsoft Surface Pro Copilot+ (2024). We strive to keep our inventory accurate and up-to-date to serve you better.
Get in Touch:
For any inquiries about the Surface Pro Copilot+ or for additional assistance, please contact our customer service team. We are ready to assist with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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