NEO Digital
Compact Outdoor RAIN RFID(A5020)
Compact Outdoor RAIN RFID(A5020)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize RFID efficiency with the A5020 Outdoor RAIN RFID Antenna. Designed for durability and performance in all weather conditions. Buy now for advanced tracking!
Overview:
Experience enhanced RFID tracking with the A5020 Outdoor RAIN RFID Antenna, a durable solution engineered for optimal performance in harsh environmental conditions. This antenna is designed to withstand the elements while providing reliable and efficient data capture, ideal for outdoor asset tracking, inventory management, and logistic applications.
Product Description:
The A5020 Outdoor RAIN RFID Antenna offers a blend of robustness and high-performance tracking capabilities. It features a compact design that is easy to install and integrate into existing systems, making it perfect for outdoor use where space and environmental resistance are critical. With its advanced technology, the A5020 ensures superior read ranges and fast data processing, even in demanding outdoor settings.
Key Features:
- High Environmental Resistance: Weatherproof build suitable for outdoor use.
- Enhanced Read Range: Captures data effectively over extended distances.
- Compact and Robust Design: Easy to mount and durable under tough conditions.
- Optimized for RAIN RFID Systems: Perfect for wide-area network RFID applications.
Product Quality and Performance:
The A5020 is built to meet high standards of durability and performance, ensuring it operates effectively under varying weather conditions. This makes it an ideal choice for industries that require robust outdoor tracking solutions.
Specifications:
- Frequency Range: 902-928 MHz
- Polarization: Circular
- Gain: 8.5 dBic
- Dimensions: 250mm x 250mm x 14mm
- Weight: 0.9 kg
Purpose of Use:
The A5020 is designed for businesses that need reliable RFID solutions in outdoor environments. It's perfect for applications in logistics, construction, and any industry requiring robust asset tracking outdoors.
How to Use:
Install the A5020 by securing it to a suitable surface, connect it to your RFID system, and start tracking with enhanced accuracy and range. Regular maintenance is recommended to keep the device at peak performance.
Supported OS/Application/Industries:
This antenna supports various RFID systems and is highly adaptable for use in logistics, agricultural tracking, and any outdoor applications where durability and reliability are crucial.
Benefits & Compatibility:
- Wide Application Range: Suitable for various industrial outdoor environments.
- Energy Efficient: Operates effectively without consuming excessive power.
- Long-Term Reliability: Designed to withstand outdoor conditions for years.
Warranty and FAQs:
The A5020 comes with a one-year warranty that includes support and servicing. Check our FAQ section for more insights or get in touch with our support team for detailed assistance.
Packaging/Weight/Dimension:
Packaged to ensure safety during transit, the A5020's dimensions and weight are optimized for cost-effective shipping and easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Leverage our swift and dependable delivery services across the UAE when you order the A5020. Our commitment ensures your product arrives on time and in perfect condition.
Best Price Guarantee:
Get the best value for your investment with our A5020 Outdoor RAIN RFID Antenna. We offer competitive pricing and price match guarantees, providing you with the best deal available.
After Sales Support:
Our dedication to your satisfaction extends beyond the sale. NEOTECH's after-sales support is ready to assist with any post-purchase queries or issues.
Request for Customer Reviews and Testimonials:
We appreciate your feedback on the A5020 Outdoor RAIN RFID Antenna. Your insights help us and others understand the impact of our product.
Stock Availability:
Before making your purchase, please contact us to confirm the availability of the A5020. It is generally available for immediate shipping, but confirmation is recommended. Expected delivery is within 10-15 working days of order confirmation.
Get in Touch:
For more information on the A5020 or for expert advice, please contact our knowledgeable team. We're here to assist you with any questions you may have.
Disclaimer:
All information on the NEOTECH website is for general purposes and may change. While we aim to maintain accuracy, we are not liable for any discrepancies. Please verify all product details prior to making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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