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NEOTECH

MERLIN DOME IP65 CCTV CAMERA KIT

MERLIN DOME IP65 CCTV CAMERA KIT

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Secure your premises with the Merlin Dome IP65 CCTV Camera Kit, featuring weatherproof design and superior surveillance capabilities suitable for any environment.


Overview:

The Merlin Dome IP65 CCTV Camera Kit is designed for comprehensive surveillance and security in both indoor and outdoor settings. With its IP65-rated weatherproof casing, this camera kit ensures reliable performance in diverse weather conditions, making it ideal for a wide range of residential and commercial applications.

Product Description:

This CCTV camera kit from Merlin features high-resolution dome cameras that provide clear and detailed video footage. The IP65 rating confirms that each camera is dust-tight and protected against water jets from any direction, offering versatility in placement and ensuring continued operation in adverse weather conditions. The kit includes everything needed for setup, including mounting hardware and a central monitoring system.

Key Features:

  • High-Resolution Imaging: Delivers crisp, clear video footage, essential for both identification and surveillance.
  • IP65 Weatherproof Rating: Ensures protection against environmental elements, making it suitable for outdoor use.
  • Wide-Angle Coverage: Each camera provides a broad viewing angle, reducing the number of cameras needed to monitor your property.
  • Night Vision Capability: Equipped with infrared LEDs for clear footage in low light or nighttime conditions.
  • Easy Installation: Simple setup with detailed instructions included, suitable for DIY installation.

Product Quality and Performance:

The Merlin Dome IP65 CCTV Camera Kit is built with high-quality materials to withstand rigorous use. It delivers consistent, reliable surveillance coverage, with features designed to enhance security, such as motion detection and remote monitoring capabilities.

Specifications:

  • Camera Resolution: 1080p HD
  • Weatherproof Rating: IP65
  • Night Vision: Infrared LEDs with up to 30 meters of visibility
  • Connectivity: Wired connection for stable and secure data transmission
  • Field of View: Wide-angle lenses providing expansive coverage
  • Included Components: Cameras, DVR, power supplies, mounting brackets, and installation guide

Purpose of Use:

Ideal for homeowners and businesses looking for a durable, reliable security solution that can withstand outdoor elements and provide round-the-clock surveillance.

How to Use:

  1. Determine the installation spots for optimal coverage.
  2. Mount the cameras using the provided brackets and hardware.
  3. Connect cameras to the DVR and configure the system according to the user manual.
  4. Adjust the camera settings through the DVR for tailored surveillance needs.

Supported Industries:

Suitable for a wide range of applications including residential properties, retail stores, warehouses, parking lots, and other areas where security monitoring is required.

Benefits & Compatibility:

  • Enhanced Security: Offers continuous surveillance to deter theft and monitor activities.
  • Durability: Weatherproof features make it an excellent choice for any climate.
  • Cost-Effective: Provides a comprehensive security solution without the need for frequent maintenance.

Warranty and FAQs:

Comes with a standard warranty covering defects and malfunctions. FAQs and support resources are available to assist with common issues and optimize system performance.

Packaging/Weight/Dimension:

The kit is securely packaged to prevent damage during shipping, with all components clearly labeled. Package dimensions and weight are provided for logistical planning.

Shop Today & Receive Your Delivery:

Purchase the Merlin Dome IP65 CCTV Camera Kit today and elevate your property's security level. Enjoy fast, reliable shipping and customer support that ensures satisfaction.

Best Price Guarantee:

We monitor our prices to provide you with the best deals. If you find the same kit for less elsewhere, we will match the price.

After Sales Support:

Our customer support team is available to assist with installation, configuration, or any operational queries to ensure that your surveillance system functions flawlessly.

Request for Customer Reviews and Testimonials:

We appreciate your feedback on the Merlin Dome IP65 CCTV Camera Kit and encourage you to share your experiences to help us improve and guide other customers.

Stock Availability:

Please contact us to confirm the availability of the Merlin Dome IP65 CCTV Camera Kit before placing your order. We strive to maintain accurate stock levels to fulfill your security needs promptly.

Get in Touch:

For any inquiries about the CCTV camera kit or for additional assistance, please contact our customer service team. We are here to answer your questions and provide the support you need.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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