NEOTECH
Teclado E Mouse Sem Fio Cce Si-kb868 / Si-918 Branco Origin
Teclado E Mouse Sem Fio Cce Si-kb868 / Si-918 Branco Origin
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your workspace with the CCE SI-KB868 / SI-918 wireless keyboard and mouse combo. Featuring a sleek, white design and seamless wireless connectivity, this set enhances both your productivity and desk aesthetics.
Overview:
The CCE SI-KB868 / SI-918 wireless keyboard and mouse combo is designed to offer users a clutter-free and stylish desktop setup. With its sleek white design and advanced wireless technology, this combo is perfect for users looking to enhance their workspace efficiency and aesthetics.
Product Description:
The CCE SI-KB868 / SI-918 set includes a full-size wireless keyboard and a precision mouse, both finished in a clean, white color that complements any office or home environment. The keyboard features low-profile keys for quiet typing and a comfortable layout for prolonged use, while the mouse is designed for ergonomics and accuracy. Both devices connect via a single nano USB receiver, offering up to 10 meters of wireless range, which makes them ideal for flexible workstation setups.
Key Features:
- Wireless Connectivity: Uses a single nano receiver for both keyboard and mouse with a reliable 10-meter range.
- Ergonomic Design: The keyboard's low-profile keys and the mouse’s contoured shape ensure comfort and reduce strain during extended use.
- Plug and Play: Easy setup with no software installation required—just plug in the receiver and start using immediately.
- Compatibility: Works seamlessly with Windows and Mac OS systems.
- Energy Efficient: Both devices are designed to be energy-efficient, with battery life lasting several months on typical usage.
- Aesthetic Appeal: Sleek white finish that fits beautifully in any modern workspace.
Product Quality and Performance:
Built to meet high standards of durability and functionality, the CCE SI-KB868 / SI-918 keyboard and mouse combo is robust enough for daily use. Its wireless technology ensures a clean setup without the hassle of cables, and its responsive keys and precise mouse movement improve productivity.
Specifications:
- Color: White
- Connectivity: 2.4 GHz wireless via nano USB receiver
- Range: Up to 10 meters
- Battery Requirements: AAA batteries for the keyboard and AA battery for the mouse (not included)
- Compatibility: Compatible with Windows XP, Vista, 7, 8, 10, and Mac OS
Purpose of Use:
Ideal for users in office environments, home offices, and those who appreciate a minimalist setup. It's particularly suited for professionals who spend long hours on the computer and seek a combination of comfort and style.
How to Use:
Insert batteries into both the keyboard and mouse. Plug the nano USB receiver into a USB port on your computer. The devices will connect automatically, providing instant wireless functionality.
Supported Industries:
This combo is perfect for professionals in corporate offices, freelancers, and anyone who values aesthetics and an uncluttered workspace in industries like graphic design, writing, programming, and data entry.
Benefits & Compatibility:
- Workspace Optimization: Minimizes desk clutter with wireless operation and a compact design.
- Comfort and Convenience: Provides a comfortable typing experience and prevents strain with an ergonomically designed mouse.
- Stylish Design: Enhances the look of your workspace with its modern and sleek white finish.
Warranty and FAQs:
Includes a manufacturer's warranty covering defects in materials and workmanship. FAQs are available to help resolve common issues and ensure optimal usage.
Packaging/Weight/Dimension:
The product is packaged securely to prevent damage during shipping, with detailed information on weight and dimensions provided for convenience.
Shop Today & Receive Your Delivery:
Order your CCE SI-KB868 / SI-918 wireless keyboard and mouse combo today and transform your workspace with style and efficiency. Enjoy quick, reliable delivery.
Best Price Guarantee:
We offer competitive pricing on the CCE wireless keyboard and mouse combo. If you find a lower price elsewhere, we will match it, ensuring you receive the best deal.
After Sales Support:
Our customer support team is available to assist you with setup, troubleshooting, or any questions you may have about your new keyboard and mouse combo.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the CCE SI-KB868 / SI-918 to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the CCE SI-KB868 / SI-918 wireless keyboard and mouse combo. We aim to keep our inventory accurate and up-to-date to meet your needs efficiently.
Get in Touch:
For any inquiries about the CCE wireless combo or for additional assistance, please contact our customer service team. We are ready to help with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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