NEOTECH
Samsung SCD-1020RP IR Dome Camera
Samsung SCD-1020RP IR Dome Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your premises with the Samsung SCD-1020RP IR Dome Camera, featuring robust night vision capabilities and a compact design for both indoor and outdoor security. Ideal for continuous monitoring in various environments.
Overview:
The Samsung SCD-1020RP IR Dome Camera is designed to offer reliable surveillance solutions for both commercial and residential settings. This camera combines advanced infrared night vision with a durable, weather-resistant dome enclosure, making it suitable for a wide range of environments.
Product Description:
The Samsung SCD-1020RP is a high-performance IR dome camera that delivers clear video footage both day and night, thanks to its infrared capabilities that provide up to 20 meters of visibility in complete darkness. The camera features a compact design, making it unobtrusive and ideal for placement in sensitive areas. It is equipped with a high-resolution sensor that ensures detailed images, making it an excellent choice for securing premises.
Key Features:
- Infrared Night Vision: Offers up to 20 meters of clear visibility in total darkness, ensuring continuous protection.
- High-Resolution Imaging: Captures detailed video footage, allowing for the clear identification of persons and objects.
- Durable Construction: Encased in a robust dome to withstand adverse weather conditions, making it suitable for both indoor and outdoor use.
- Compact Design: Small footprint for discreet installation in a variety of settings.
- Easy Installation: Simple setup procedures allow for quick deployment.
- Wide Angle Lens: Provides extensive coverage, reducing the number of cameras needed for complete area surveillance.
Product Quality and Performance:
The SCD-1020RP is built with Samsung’s renowned quality standards, offering longevity and consistent performance. Its weather-resistant capabilities and infrared technology make it a reliable choice for all-weather surveillance.
Specifications:
- Video Resolution: High-resolution imaging for detailed footage.
- IR Range: Effective night vision up to 20 meters.
- Lens: Wide-angle lens for expansive coverage.
- Enclosure: Weather-resistant dome suitable for indoor and outdoor environments.
- Connectivity: Compatible with various recording and monitoring systems.
Purpose of Use:
Ideal for businesses, homes, and areas where security is a priority. It’s particularly useful for monitoring entrances, parking lots, and other areas where lighting conditions may be poor or environmental conditions require durable equipment.
How to Use:
Mount the camera in the desired location, connect it to a compatible recording system, and adjust settings according to the specific surveillance needs of your property. Regular maintenance and firmware updates will ensure optimal performance.
Supported Environments:
Effective in a range of settings from retail and corporate environments to residential properties needing robust surveillance solutions.
Benefits & Compatibility:
- Enhanced Security: Provides reliable monitoring and recording of all activities, day and night.
- Cost-Effective: Reduces the need for additional lighting fixtures for night surveillance.
- Versatility: Suitable for a variety of applications due to its durable and compact design.
Warranty and FAQs:
Includes a manufacturer’s warranty that covers defects and malfunctions. A comprehensive FAQ section provides assistance with installation, troubleshooting, and maintenance.
Packaging/Weight/Dimension:
Shipped in secure packaging to ensure the camera arrives undamaged. Full dimensions and weight details are provided for logistical planning.
Shop Today & Receive Your Delivery:
Order your Samsung SCD-1020RP IR Dome Camera today and enhance your security system with advanced surveillance capabilities. Fast, reliable delivery is guaranteed.
Best Price Guarantee:
We offer competitive pricing on the Samsung SCD-1020RP. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist you with any questions or concerns about your new dome camera, from setup to ongoing operation.
Request for Customer Reviews and Testimonials:
We value your feedback on the Samsung SCD-1020RP and encourage you to share your experiences to help us improve and assist other customers in making informed decisions.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Samsung SCD-1020RP IR Dome Camera. We aim to keep our inventory accurate and up-to-date to meet your needs promptly.
Get in Touch:
For any inquiries about the Samsung SCD-1020RP or for additional assistance, please contact our customer service team. We are prepared to help with any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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