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NEOTECH

Mobilebase DS4

Mobilebase DS4

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Empower your mobile workforce with the Mobilebase DS4 Rugged Handheld Device. Engineered for durability and performance, it's perfect for industries that require a compact, yet robust mobile computing solution.


Overview:

The Mobilebase DS4 is a compact rugged handheld device specifically designed for industries such as retail, logistics, and field services where durability and reliability are paramount. This device withstands tough environments and offers advanced connectivity and data capture options, making it an ideal choice for managing inventory, logistics, and on-the-go tasks.

Product Description:

The DS4 combines powerful processing capabilities with a durable design to handle the demands of rigorous daily use in various industrial settings. It features a high-performance barcode scanner, optional RFID reader, and connectivity features like Wi-Fi, Bluetooth, and optional cellular support. The device is built to withstand drops, dust, and water exposure, making it a reliable tool for field professionals.

Key Features:

  • Durability: IP-rated for resistance to water and dust, and capable of withstanding multiple drops onto concrete.
  • Connectivity: Offers Wi-Fi, Bluetooth, and optional 4G LTE for complete connectivity in any location.
  • Data Capture: Comes equipped with a high-performance barcode scanner and optional RFID capabilities for versatile data collection.
  • Display: Features a touchscreen that is readable in sunlight and operable with gloves.
  • Battery Life: Includes a long-lasting battery suitable for extended shifts without recharging.
  • Operating System: Available with Android or Windows, providing flexibility depending on enterprise needs.
  • Ergonomics: Ergonomically designed for one-handed operation, making it easy to use over long periods.

Product Quality and Performance:

The Mobilebase DS4 is engineered to meet military specifications for shock, vibration, and temperature extremes. Its robust construction ensures optimal performance even under challenging conditions, making it a dependable tool for field operatives who require reliability and longevity from their mobile devices.

Specifications:

  • Processor: Efficient processor suitable for multitasking and running enterprise applications.
  • Memory and Storage: Adequate RAM and storage to manage and process data effectively.
  • Operating System: Choice between Android or Windows based on organizational needs.
  • Connectivity: Wi-Fi, Bluetooth, and optional cellular connectivity for staying connected across diverse environments.
  • Display: Sunlight-readable display ensures visibility in outdoor conditions.
  • Battery: Powerful battery designed for full-day use without the need for frequent recharging.
  • Dimensions: Compact and robust, easy to handle and carry during extensive field activities.

Purpose of Use:

  • Field Services: Ideal for technicians requiring access to repair manuals, work orders, and real-time communication.
  • Retail and Hospitality: Useful for inventory management, order taking, and customer service.
  • Logistics and Transportation: Streamlines processes like inventory tracking, package delivery, and route management.

How to Use:

  1. Charge the device fully before deployment.
  2. Install necessary business applications as per your IT department’s guidelines.
  3. Familiarize yourself with its scanning capabilities and connectivity options.
  4. Regularly sync the device with central systems to update and backup data.
  5. Maintain the device as per the manufacturer's instructions to ensure longevity and optimal performance.

Supported Industries:

The DS4 is highly suitable for industries that need robust, portable devices that can handle scanning, data entry, and real-time communications, including warehousing, manufacturing, retail, and more.

Benefits & Compatibility:

  • Robust Performance: Capable of operating in extreme conditions without compromise.
  • Versatile Data Collection: Supports a range of data input methods to meet various operational needs.
  • Enhanced Mobility: Lightweight and ergonomic design enhances user comfort and productivity.

Warranty and FAQs:

Comes with a comprehensive warranty that covers hardware malfunctions and technical issues. An extensive FAQ section provides support for troubleshooting common issues and maximizing device use.

Packaging/Weight/Dimension:

Packaged securely with detailed information on weight and dimensions provided to assist with logistics and handling.

Shop Today & Receive Your Delivery:

Order the Mobilebase DS4 today to enhance your operational capabilities with a reliable, high-performance rugged handheld device. Expect fast delivery and excellent customer support.

Best Price Guarantee:

We monitor our pricing to ensure we offer the best value. If you find this model for less elsewhere, we will match the price.

After Sales Support:

Our customer support team is available to assist with any setup, operational questions, or issues to ensure you get the most out of your Mobilebase DS4.

Request for Customer Reviews and Testimonials:

We encourage you to share your experience with the DS4 to help us improve our products and assist other customers.

Stock Availability:

Please contact us to verify stock availability of the Mobilebase DS4 before placing your order to ensure timely delivery.

Get in Touch:

For further inquiries or additional support, contact our customer service team. We are committed to providing the necessary assistance and resolving any queries you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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