NEOTECH
MICROSOFT ZDT-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5 135U, 16GB, 256GB SSD, 13" FHD+ Touch (Platinum)
MICROSOFT ZDT-00001 SURFACE PRO 10 (2024) Tablet - Series 1 Ultra 5 135U, 16GB, 256GB SSD, 13" FHD+ Touch (Platinum)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Microsoft Surface Pro 10 ZDT-00001, featuring a Series 1 Ultra 5 135U, 16GB RAM, 256GB SSD, and a 13" FHD+ touch screen in Platinum. Designed for professionals and creatives who demand versatility and performance.
Overview
The Microsoft Surface Pro 10 ZDT-00001 tablet is crafted for users who seek a blend of high functionality and sleek design. Equipped with the Series 1 Ultra 5 135U processor, 16GB of RAM, and a 256GB SSD, this device is perfect for handling demanding tasks with ease. The 13-inch FHD+ touch display, finished in an elegant platinum color, offers exceptional visual clarity and responsive touch interactions, making it an ideal tool for professionals on the go.
Product Description
The Surface Pro 10 ZDT-00001 is designed to offer powerful performance in a lightweight and versatile form. The inclusion of 16GB of RAM enhances its ability to multitask efficiently, making it suitable for everything from complex spreadsheet manipulation to high-end graphic design. The 256GB SSD provides ample storage for applications and files, while ensuring quick system response times. Its premium platinum finish not only adds a touch of class but also reflects its cutting-edge technology.
Key Features
- Series 1 Ultra 5 135U Processor: Offers robust performance for intensive applications.
- 16GB RAM: Allows for seamless multitasking and smooth operation.
- 256GB SSD: Delivers speedy access to data and reliable storage capacity.
- 13-inch FHD+ Touch Display: Provides sharp, vibrant visuals and sensitive touch interaction.
- Platinum Finish: A stylish and modern look that complements its powerful features.
- Versatile Design: Can be used as a tablet or converted into a full-functioning laptop with the addition of a detachable keyboard and stylus (sold separately).
Product Quality and Performance
Constructed with durability and high performance in mind, the Surface Pro 10 ZDT-00001 is built to handle the rigors of professional use. Whether in an office setting or on the move, it provides consistent performance thanks to its efficient cooling system and robust build quality.
Specifications
- Processor: Series 1 Ultra 5 135U
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13-inch FHD+ (1920 x 1280) Touch
- Operating System: Windows 11 Pro
- Color: Platinum
Purpose of Use
Ideal for business professionals, educators, and creatives, the Surface Pro 10 is a versatile device that adapts to various work and creative environments. It excels in presentations, graphic design, video editing, and more, providing the tools needed for a wide range of tasks.
How to Use
To start using the Surface Pro 10, power it on and follow the Windows 11 Pro setup instructions. The touch screen enhances navigation and makes interacting with software applications intuitive and efficient. Attach optional accessories like the Surface Pen for note-taking or the detachable keyboard for a traditional typing experience.
Supported OS/Application/Industries
This tablet is capable of running professional-grade software applications across multiple industries, including digital marketing, graphic design, finance, and education, thanks to its powerful processor and ample RAM.
Benefits & Compatibility
- Powerful Multitasking: Handles multiple applications and tabs without slowing down.
- High-Quality Display: Ideal for detailed visual work and high-definition media.
- Portable and Lightweight: Easy to carry for on-the-go productivity.
Warranty and FAQs
Comes with a one-year standard warranty that covers hardware defects. Extended warranty options are available. Visit the Microsoft support page for FAQs and more detailed support.
Packaging/Weight/Dimension
The Surface Pro 10 is packaged securely to ensure protection during transport. It is lightweight, making it highly portable for daily commuting or business travel.
Shop Today & Receive Your Delivery Across the UAE!
Order the Microsoft Surface Pro 10 ZDT-00001 today and take advantage of fast, reliable delivery throughout the UAE. Enhance your productivity and style with this sophisticated, high-performance tablet.
Best Price Guarantee
We are committed to offering you the best price. If you find this model cheaper elsewhere, we will match the price to ensure you get the best deal.
After Sales Support
Our customer service team is available to assist with any questions or issues you may encounter, providing a smooth and satisfying experience with your new Surface Pro 10.
Request for Customer Reviews and Testimonials
We value your feedback! If you enjoy using the Surface Pro 10, please share your experience to help others make informed decisions.
Stock Availability
Contact us to verify the availability of the Microsoft Surface Pro 10 ZDT-00001. We strive to maintain accurate and up-to-date stock information.
Get in Touch
For more information or personalized advice regarding the Microsoft Surface Pro 10, please don't hesitate to contact our customer service team. We're here to assist you in choosing the right device for your needs.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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