NEOTECH
MICROSOFT ZYT-00026 SURFACE Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 15" (2496 x 1664) Touch
MICROSOFT ZYT-00026 SURFACE Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 15" (2496 x 1664) Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore peak performance with the Microsoft Surface Copilot+ Laptop, featuring a Qualcomm Snapdragon X Elite processor, 16GB RAM, and a 1TB SSD. Its 15-inch touch display offers exceptional clarity and responsiveness, tailored for professionals who demand the best.
Overview:
The Microsoft Surface Copilot+ Laptop comes equipped with the Qualcomm Snapdragon X Elite processor, providing top-tier performance for professionals and creatives alike. With 16GB of RAM and a 1TB SSD, this laptop offers ample space and swift response times. The 15-inch (2496 x 1664) touch display enhances interaction, making it ideal for multitasking and detailed creative work.
Product Description:
This version of the Surface Copilot+ maximizes productivity with its advanced Qualcomm Snapdragon X Elite processor, known for superior efficiency and connectivity. The 16GB of RAM enables seamless multitasking, while the 1TB SSD ensures you have extensive storage for all your important files, speeding up boot times and data access. The 15-inch touch screen provides vivid visuals and responsive touch control, perfect for professionals who need precision and flexibility in their workflow.
Key Features:
- Processor: Qualcomm Snapdragon X Elite, optimized for high-speed performance and multitasking.
- Memory and Storage: 16GB RAM for smooth multitasking; 1TB SSD for extensive, rapid-access storage.
- Display: 15-inch touch screen with a resolution of 2496 x 1664, offering sharp, detailed visuals.
- Connectivity: Latest Wi-Fi and Bluetooth technologies for robust, high-speed connections.
- Battery Life: Long-lasting battery designed for extended use, supporting all-day productivity.
- Operating System: Windows 11 Pro, featuring the latest security and productivity tools.
- Design: Sleek and modern, with a focus on portability and ease of use in various environments.
Product Quality and Performance:
The Surface Copilot+ Laptop is engineered to handle demanding applications and heavy usage with ease. Its robust build quality ensures durability, while its advanced cooling system maintains optimal performance without overheating.
Specifications:
- Screen Size: 15 inches
- Resolution: 2496 x 1664
- Processor: Qualcomm Snapdragon X Elite
- RAM: 16GB
- Storage: 1TB SSD
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi, Bluetooth
- Camera: High-quality camera for crisp video calls
- Ports: USB-C, USB-A, Surface Connect port, 3.5mm headphone jack
Purpose of Use:
- Professional Tasks: Ideal for business professionals who require a powerful device for presentations, complex computations, and collaborative projects.
- Educational Use: Suitable for students and educators who need a reliable tool for research, presentations, and virtual learning environments.
- Creative Projects: Perfect for designers, artists, and editors who benefit from a high-resolution touch screen for their creative processes.
How to Use:
- Fully charge the laptop before initial use.
- Follow on-screen instructions to set up Windows 11 Pro, connect to Wi-Fi, and personalize your device.
- Install necessary applications and tools from trusted sources to maximize productivity.
- Adjust the display and power settings according to your needs for optimal viewing and battery performance.
- Utilize the touch functionality to enhance your interaction with creative applications and productivity software.
Supported Industries:
This laptop is particularly suited for industries requiring high computational power and excellent graphic capabilities, such as technology, graphic design, video production, and more.
Benefits & Compatibility:
- High-Performance Computing: Capable of running demanding software and applications without lag.
- Enhanced Visuals: The large touch screen offers excellent clarity and detail for all types of work.
- Versatile Design: Easily transitions between traditional laptop and tablet modes, providing flexibility for any task.
Warranty and FAQs:
Includes a comprehensive warranty covering defects and technical issues. Extensive FAQs are available online to assist with troubleshooting and maximizing the use of the device.
Packaging/Weight/Dimension:
The laptop is securely packaged to ensure it arrives in perfect condition. Weight and dimension details are provided for logistics planning.
Shop Today & Receive Your Delivery:
Order the Microsoft Surface Copilot+ Laptop today to experience advanced technology designed for dynamic professionals. Enjoy fast delivery and exceptional customer service.
Best Price Guarantee:
We are committed to offering competitive pricing. If you find this model for less elsewhere, we will match the price to ensure you get the best possible deal.
After Sales Support:
Our customer service team is available to assist with any setup or usage questions, ensuring you get the most out of your new laptop.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Surface Copilot+ to help us continually improve and guide other customers.
Stock Availability:
Please contact us to verify stock availability before placing your order to ensure timely delivery.
Get in Touch:
For further inquiries or additional support, please contact our customer service team. We are here to provide the assistance you need.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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