NEOTECH
MICROSOFT ZYT-00001 SURFACE Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 15" (2496 x 1664) Touch
MICROSOFT ZYT-00001 SURFACE Copilot+ Laptop - Qualcomm Snapdragon X Elite, 16GB, 1TB SSD, 15" (2496 x 1664) Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your game with the Microsoft Surface Copilot+ Laptop, equipped with a Qualcomm Snapdragon X Elite processor, 16GB RAM, and a 1TB SSD. Its 15-inch touch display offers crisp, vibrant visuals, making it perfect for professionals seeking performance and versatility.
Overview:
The Microsoft Surface Copilot+ Laptop features the advanced Qualcomm Snapdragon X Elite processor, combined with 16GB of RAM and a 1TB SSD, all behind a responsive 15-inch (2496 x 1664) touch display. This configuration is ideal for professionals, creatives, and anyone who needs robust performance coupled with high mobility.
Product Description:
The Surface Copilot+ Laptop is a high-performance machine designed to handle everything from business analytics to creative design. The Qualcomm Snapdragon X Elite processor offers exceptional speed and energy efficiency, while 16GB of RAM ensures seamless multitasking across multiple applications. The 1TB SSD provides plenty of storage space with fast access times, enhancing productivity. The 15-inch touch screen supports a resolution of 2496 x 1664, providing sharp visuals and a dynamic way to interact with your content.
Key Features:
- Processor: Qualcomm Snapdragon X Elite, optimized for high-speed performance and connectivity.
- Memory and Storage: 16GB RAM for advanced multitasking; 1TB SSD for extensive, high-speed storage.
- Display: 15-inch touch screen with a resolution of 2496 x 1664, offering vibrant visuals and intuitive interaction.
- Connectivity: Latest Wi-Fi and Bluetooth technologies for seamless, high-speed connections.
- Battery Life: Long-lasting battery to support all-day productivity without frequent recharging.
- Operating System: Windows 11 Pro, providing the latest features for maximum productivity and security.
- Design: Slim, lightweight, and portable, perfect for professionals on the move.
Product Quality and Performance:
Designed for demanding applications, the Surface Copilot+ is built with a robust cooling system to maintain optimal performance. Its durable construction ensures it can withstand the rigors of daily use, whether in the office or on the road.
Specifications:
- Screen Size: 15 inches
- Resolution: 2496 x 1664
- Processor: Qualcomm Snapdragon X Elite
- RAM: 16GB
- Storage: 1TB SSD
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi, Bluetooth
- Camera: High-quality front-facing camera for video conferencing
- Ports: USB-C, USB-A, Surface Connect port, 3.5mm headphone jack
Purpose of Use:
- Professional Use: Ideal for business professionals and entrepreneurs who need a powerful device for multitasking and presentations.
- Educational Purposes: Perfect for students and educators who require a versatile tool for research, note-taking, and online learning.
- Creative Projects: Suitable for artists and designers who benefit from a high-quality display and touch screen functionality for digital art and photo editing.
How to Use:
- Charge the device fully before first use.
- Follow the setup instructions to configure Windows 11 Pro, connect to your network, and personalize your device.
- Install essential software and applications from trusted sources to start your projects.
- Adjust display settings for optimal viewing and manage power settings for better battery life.
- Use the touch screen for enhanced interaction with creative apps and productivity tools.
Supported Industries:
This laptop is highly versatile and suitable for industries that demand robust computing power, including technology, digital marketing, graphic design, and education.
Benefits & Compatibility:
- Powerful Performance: Handles complex tasks and large files smoothly.
- High-Resolution Display: Delivers crisp and clear visuals for all types of digital work.
- Portable Design: Lightweight and easy to carry, making it ideal for a mobile professional lifestyle.
Warranty and FAQs:
Includes a comprehensive warranty covering technical defects and performance issues. Extensive FAQs are available online for troubleshooting and device optimization.
Packaging/Weight/Dimension:
Securely packaged to ensure safe delivery. Details on packaging, weight, and dimensions are provided for easy handling and shipping.
Shop Today & Receive Your Delivery:
Order your Microsoft Surface Copilot+ Laptop today and benefit from our fast, reliable shipping and excellent customer service.
Best Price Guarantee:
We monitor the market to ensure that our prices are competitive. If you find this model cheaper elsewhere, we will match the price.
After Sales Support:
Our customer support team is available to assist with any setup or usage questions, ensuring you get the most out of your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with the Surface Copilot+ to help us improve and assist other customers.
Stock Availability:
Please contact us to confirm the availability of the Microsoft Surface Copilot+ Laptop before placing your order to ensure timely delivery.
Get in Touch:
For further inquiries or additional support, contact our customer service team. We are here to provide the necessary assistance and answer any questions you may have.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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