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NEOTECH

MICROSOFT ZLQ-00001 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 16GB, 512GB SSD, 15" (2496 x 1664) Multi-Touch

MICROSOFT ZLQ-00001 SURFACE 6 (2024) Laptop - Series 1 Ultra 7-165H, 16GB, 512GB SSD, 15" (2496 x 1664) Multi-Touch

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Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Master efficiency and creativity with the Microsoft Surface 6 (2024) Laptop, featuring a Series 1 Ultra 7-165H processor, 16GB RAM, and a 512GB SSD. Dive into tasks with a 15-inch 2K multi-touch display, perfect for both professionals and creatives.


Overview:

The Microsoft Surface 6 (2024) Laptop is equipped with a powerful Series 1 Ultra 7-165H processor, 16GB of RAM, and a 512GB SSD, designed for those who require high performance and reliability. Its 15-inch 2K (2496 x 1664) multi-touch display provides ample space for productivity and creative endeavors, making it an ideal choice for professionals, artists, and students.

Product Description:

This model of the Surface 6 is a powerhouse of performance and versatility. The Series 1 Ultra 7-165H processor ensures smooth and efficient operation even under heavy loads, while 16GB of RAM allows for excellent multitasking capabilities across various demanding applications. The 512GB SSD offers substantial space for storing large files and ensures quick system boots and load times. The large 15-inch display with a 2K resolution provides stunning visual clarity and the multi-touch functionality enhances interactivity, perfect for presentations, detailed design work, or extensive data analysis.

Key Features:

  • Processor: Series 1 Ultra 7-165H, optimized for performance and energy efficiency.
  • Memory and Storage: 16GB RAM for advanced multitasking; 512GB SSD for ample, fast-access storage.
  • Display: 15-inch PixelSense™ 2K (2496 x 1664) multi-touch screen, offering vibrant visuals and responsive touch controls.
  • Connectivity: Equipped with the latest Wi-Fi and Bluetooth standards for seamless, high-speed connections.
  • Battery Life: Long-lasting battery ideal for extended use throughout the day without recharging.
  • Operating System: Windows 11 Pro, featuring the latest tools and security enhancements.
  • Design: Sleek, robust, and portable, ideal for the demands of professional environments.

Product Quality and Performance:

The Surface 6 Laptop is crafted to meet the needs of dynamic professionals and creatives, featuring a sturdy build and a reliable cooling system that maintains optimal performance during prolonged use. It is perfectly suited for running complex software applications, multitasking, and rendering high-resolution graphics without lag.

Specifications:

  • Screen Size: 15 inches
  • Resolution: 2496 x 1664 (2K)
  • Processor: Series 1 Ultra 7-165H
  • RAM: 16GB
  • Storage: 512GB SSD
  • Operating System: Windows 11 Pro
  • Connectivity: Wi-Fi, Bluetooth
  • Camera: High-resolution front and rear cameras
  • Ports: USB-C, USB-A, Surface Connect port, 3.5mm headphone jack

Purpose of Use:

  • Professional Tasks: Ideal for software development, graphic design, video editing, and other intensive applications.
  • Educational Purposes: Suitable for students engaged in higher education who require powerful computing capabilities for projects and research.
  • Creative Work: Perfect for digital artists and photographers needing precision and high display quality.

How to Use:

  1. Charge the device to full capacity before initial use.
  2. Complete the Windows 11 Pro setup by following on-screen instructions and connect to the internet.
  3. Customize system settings according to your preferences and install necessary software and tools.
  4. Utilize the multi-touch capabilities to maximize productivity in applications that benefit from touch interaction.
  5. Regularly update your system and applications to keep your device secure and performing optimally.

Supported Industries:

This device is versatile across various fields such as technology, digital marketing, graphic arts, and education, offering necessary tools for robust computing needs.

Benefits & Compatibility:

  • High-Performance Processing: Handles multiple applications and tasks simultaneously with ease.
  • Superior Visuals: The 2K display provides sharp, detailed visuals for intricate graphic work.
  • Portable Design: Despite its large screen, it remains lightweight and easy to transport.

Warranty and FAQs:

Comes with a standard Microsoft warranty and access to a comprehensive online FAQ for troubleshooting and tips.

Packaging/Weight/Dimension:

The laptop is packaged securely with precise weight and dimension details provided for logistical convenience.

Shop Today & Receive Your Delivery:

Purchase the Microsoft Surface 6 (2024) today to take advantage of advanced technology tailored for high-efficiency work and creativity. Fast delivery options and excellent customer service ensure a seamless purchase experience.

Best Price Guarantee:

We monitor our prices to ensure you receive the best deal. If you find this model at a lower price elsewhere, contact us and we will match it.

After Sales Support:

Our customer support team is available to assist with any setup or usage inquiries, ensuring you can fully utilize the capabilities of your new laptop.

Request for Customer Reviews and Testimonials:

We encourage you to share your experience with the Surface 6 to help us improve our products and services.

Stock Availability:

Please contact us to verify the availability of the Microsoft Surface 6 (2024) Laptop before placing your order to ensure timely delivery.

Get in Touch:

For any further inquiries or additional support, please contact our customer service team. We are dedicated to providing the necessary assistance and answering any questions you may have.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and specifications are subject to change without prior notice. Please verify all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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