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NEOTECH

MICROSOFT SURFACE ZJQ-00026 6 (2024) Laptop - Series 1 Ultra 5-135H, 16GB, 256GB SSD, 13.5" 2K (2256 x 1504) Multi-Touch

MICROSOFT SURFACE ZJQ-00026 6 (2024) Laptop - Series 1 Ultra 5-135H, 16GB, 256GB SSD, 13.5" 2K (2256 x 1504) Multi-Touch

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Microsoft Surface ZJQ-00026 6 (2024), equipped with a Series 1 Ultra 5-135H processor, 16GB RAM, 256GB SSD, and a 13.5" 2K multi-touch display. Ideal for both professionals and creatives.


Overview

Introducing the Microsoft Surface ZJQ-00026 6 (2024) Laptop, a blend of high performance and portability designed to meet the needs of today’s professionals and creatives. Featuring the Series 1 Ultra 5-135H processor, 16GB of RAM, and a 256GB SSD, this laptop delivers powerful performance in a sleek package. The 13.5-inch 2K multi-touch display offers stunning visuals and responsive touch control, perfect for multitasking and detailed work.

Product Description

The Surface ZJQ-00026 6 is your go-to device for productivity and creativity on the move. Its lightweight design does not compromise on performance, thanks to its advanced Series 1 Ultra 5-135H processor and ample memory. Whether you're editing videos, designing graphics, or managing complex documents, this laptop handles all tasks with ease. The 256GB SSD provides fast storage solutions, reducing load times and increasing efficiency.

Key Features

  • Series 1 Ultra 5-135H Processor: Delivers excellent speed and power for all types of applications.
  • 16GB RAM: Ensures smooth multitasking and quick access to frequently used files and programs.
  • 256GB SSD: Offers rapid data access and reliable storage for your projects and media.
  • 13.5-inch 2K Multi-Touch Display: Provides crisp, vibrant visuals and intuitive touch control.
  • Sleek Design: Ultra-thin and lightweight for superior portability and ease of use.

Product Quality and Performance

The Surface ZJQ-00026 6 Laptop is designed for durability and sustained high performance. Its robust build quality is suited for both office and mobile use, ensuring reliability wherever you go. This laptop is an excellent choice for professionals who require a dependable device that can keep up with demanding workloads.

Specifications

  • Processor: Series 1 Ultra 5-135H
  • Memory: 16GB RAM
  • Storage: 256GB SSD
  • Display: 13.5-inch (2256 x 1504) 2K Multi-Touch
  • Operating System: Windows 11 Home

Purpose of Use

This laptop is ideal for business professionals, educators, and creatives who need a high-performance machine for tasks like presentations, graphic design, and video editing. It's also great for students who require a powerful device for their studies and multimedia projects.

How to Use

To start using your Surface ZJQ-00026 6 Laptop, power it on and follow the on-screen instructions to set up Windows 11 Home. The touch screen functionality enhances navigation and makes interacting with applications more intuitive.

Supported OS/Application/Industries

The Surface ZJQ-00026 6 is versatile enough to support a wide range of applications, from business analytics and creative software to educational tools. It's particularly useful in industries that benefit from a combination of portability and computing power, such as graphic design, education, and digital marketing.

Benefits & Compatibility

  • Powerful Processing: Handles complex tasks with ease.
  • High-Quality Display: Ideal for detailed creative work and high-definition media.
  • Portable and Lightweight: Easy to carry for work or travel without sacrificing performance.

Warranty and FAQs

Comes with a one-year limited hardware warranty. For support and detailed usage tips, visit our FAQ page or contact customer support directly.

Packaging/Weight/Dimension

The laptop is packaged securely to ensure it arrives in perfect condition, weighing approximately 3.4 lbs and measuring thin enough to fit in most bags easily.

Shop Today & Receive Your Delivery Across the UAE!

Order the Microsoft Surface ZJQ-00026 6 Laptop today and take advantage of our fast, reliable delivery services across the UAE. Enhance your productivity and creativity with this top-tier device.

Best Price Guarantee

We offer the best prices for our Surface ZJQ-00026 6 Laptop. Found a lower price elsewhere? We'll match it, ensuring you receive the best value for your purchase.

After Sales Support

Our dedicated after-sales support team is here to assist you with any inquiries or issues you may encounter, ensuring a seamless experience with your new laptop.

Request for Customer Reviews and Testimonials

We encourage you to share your experience with the Surface ZJQ-00026 6 Laptop. Your feedback helps us improve and assists others in making informed decisions.

Stock Availability

For the latest information on stock availability of the Microsoft Surface ZJQ-00026 6, please contact us directly. We strive to keep our inventory updated to meet your needs promptly.

Get in Touch

Need more information on the Microsoft Surface ZJQ-00026 6? Our expert team is ready to assist you with any questions or to provide further product advice.

Disclaimer

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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